Katy Honda
Katy, TX
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THE SALES MAN (JIMMY ALARCON) GIVE ME EXCELLENT ATENTION, I RECOMENT HIM TO OTHER PERSON. I FEEL WELL WITH, I WAS LOOKING IN DIFERENTS DEALES AND I THINK HE GIVE ME THE BEST ATENTION, FOR THIS REAZON I BUY M I RECOMENT HIM TO OTHER PERSON. I FEEL WELL WITH, I WAS LOOKING IN DIFERENTS DEALES AND I THINK HE GIVE ME THE BEST ATENTION, FOR THIS REAZON I BUY MY CAR IN HONDA CARS OF KATY. HE SPEAK SPANICH VERY WELL AND I PREFER MAKE BUSINESS IN MY ORIGINAL LANGUAGE. More
These guys had the lowest prices in town when i searched on the internet. However once i got there, the 'internet' price they had on their website was inflated by $4,000 dollars and they had nothing cheaper on the internet. However once i got there, the 'internet' price they had on their website was inflated by $4,000 dollars and they had nothing cheaper.. Go to Russel and Smith Honda, I went there, the price they quoted was the price i paid. $2,000 cheaper without all the expensive commodities and the service was awesome. More
By far the worst car buying experience in 20 years. The owner of this dealership should be ashamed of the quality of the customer service. Scam Shiester run dealership! Stay away. They are independent and owner of this dealership should be ashamed of the quality of the customer service. Scam Shiester run dealership! Stay away. They are independent and take advantage-Period! I have a attorney. And waiting on the media to let others know where NOT to go. More
This dealership is a SCAM stay away. They add ridiculous add-ons to their cars like tire protection plan, and when I asked the dealer to take the add-ons off he tells me he can't because I am not really pay add-ons to their cars like tire protection plan, and when I asked the dealer to take the add-ons off he tells me he can't because I am not really paying for them. What the xxxx why do they add it onto the price if I am not really paying for it. STAY VERY FAR AWAY FROM THIS DEALERSHIP!!!!! More
I bought a car in April and Steve Stromat (the finance person i talked to)sold me a lot of additional warranties and insurances without explaining that it would increase the amount of money i finance. I person i talked to)sold me a lot of additional warranties and insurances without explaining that it would increase the amount of money i finance. I left the dealership with no paperwork to show how much i owed, when i asked he told me it will all come in the mail. After I found out that I owed over $4000 more than the cost of my car plus tax, minus my deposit. I went back three days later to cancel all the insurance and extra warranties and was told i will get my money in 6-8wks. Its now been almost four months and I still don't have my money. Every time I call Steve or one of his colleagues tells me that they have looked into it and my money will come in a few week. Right now I am so frustrated and I am considering seeking for some kind of help to get my money back. More
Great experience buying a Honda with Honda cars of Katy. Also their service is nice and we are with honda for the past ten years and we have wonderful experience. We have been treated like VIPs and well Also their service is nice and we are with honda for the past ten years and we have wonderful experience. We have been treated like VIPs and well taken care and we just spend some time and everything has been taken care . We have never thought that buying a car can be so easy. Good Job guys!!!!!!!!! More
I purchased a new Accord negotiated price everything was great. Finance Manager states I must add all these addt'l coverages & protections so that I can get the 3.9%rate. I did not get any of the signed doc great. Finance Manager states I must add all these addt'l coverages & protections so that I can get the 3.9%rate. I did not get any of the signed documents till 2.5mo. later to find that all the additional coverages were not required only added so that they can re-coop some of their cost lost in the deal. Later I found I did not need any of that addt'l warranties & Coverages and that they tacked on an additional $1500. including the advertised FREE OIL CHANGE FOR LIFE to the sum of my Sales Price. I hope I can prevent any future Honda Clients from buying at this dealership they play dirty and falsely misrepresent on their advertisement. I will continue to fight for my rights if anyone out there was taken for a ride by these people contact me 832-640-7216. More
Great experience. Highly recommend salesman Trey Cobb. Well attended, very professional. All process since I was there for the first time until I drive out was excellent. All employes are friendly and you Well attended, very professional. All process since I was there for the first time until I drive out was excellent. All employes are friendly and you really fell confortable being there. The dealer itself has also a great atmosphere. More
My experience at Honda of Katy was great! I enjoyed the entire process from working with Casey to locate the right auto to working with the finance person, Justine, and the service departments friendliness entire process from working with Casey to locate the right auto to working with the finance person, Justine, and the service departments friendliness was the best also. I would highly recommend purchasing your next auto from Honda Cars of Katy. I believe it will be the most pleasant automobile purchasing experience you will ever have. Sandra Kerbow More
We received a mailer that stated we were pre-approved for a vehicle, so it caught our eye. We moved to Houston in March from Alabama and we were definitely needing a second vehicle. We don't have the best a vehicle, so it caught our eye. We moved to Houston in March from Alabama and we were definitely needing a second vehicle. We don't have the best credit, so we believed that our options were limited to "tote the note" dealerships that required nominal cash down payments and excrutiating interest rates. We were wrong!!! My husband spoke with Donna on the phone a couple of times and set up a time to come in. We arrived on a Saturday at 08:50 a.m. We were greeted and helped immediately by the receptionist. The salespeople were in a meeting, but as soon as the meeting let out, Javier approached us and found Donna. She had done her part, so left us with Javier. This man went above and beyond what was expected of him. We had limitations financially, so we didn't have cash to put down and weren't prepared to trade because we needed 2 vehicles. We left the lot with two vehicles and one payment less than $300!!! Mind you, they were gently used, each had less than 65000 miles on them (which was less miles that our car had on it, 88300). One was a 2006 model, newer than ours, and the other was a 2001 PT cruiser with low miles in great condition. We were presented with the CarFax report on each. He even took the time to walk us through the service department, which, by the way is pristine. I just have to say that we were impressed and grateful. We spoke with the GM, Chris, who engaged us for a moment and was genuine and responsive. We have never had a more positive experience. We left the dealership at about 3:00 p.m.. Javier , Donna, and Justin were all patient and never pushy. We took up a lot of Javier's time and he devoted it to us. Thanks soooo much! More