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Katy Honda

Katy, TX

3.6
852 Reviews

21001 Katy Freeway

Katy, TX

77450

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Showing 852 reviews

October 09, 2011

I was in the market for a new car. I did some pricing on the internet to get a fix, out-the-door price. Danielle and Jose were both great to work with. While we had settled on a price, when I got there, I f More

by jgriffeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle and Jose Castro
August 19, 2011

I went to buy a car, did not know what I wanted except for that I wanted a fuel efficient car. Javier broke it down for us, and we went straight to the point. It was very easy and hassle free, and did not More

by vampi1830
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Balderas, Justin (Finance Manager)
July 26, 2011

I went in with my daughter to help her buy a car and I walked out with not one but 2 cars....I am an avid Honda customer and I traded in my 2008 for a brand new 2012 "beautiful" Honda Civic. Javier Balder More

by roadroad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Balderas, Tarique H. Nizamani
July 24, 2011

Loved the experience I had here! I had gone in originally when I was having my car servied to ask questions about leasing a new car and the options I had. I was moving and wouldn't be near Honda Cars of Katy More

by HondaLover123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Balderas
July 24, 2011

Ricky was an amazing salesman he went above and beyond the call of duty to help out my wife and me. I was driving a s.u.v. that was only getting 16.9 miles to the gallon and driving 69.2 miles one way to More

by josh mcdonald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky and Tiff Smith
July 23, 2011

I purchased a used vehicle from Honda Cars of Katy june 13,2011. The A/C was not cooling, I agreed to purchase the vehicle only if the dealership would repair the A/C.The sales lady mgr. agreed it would be More

by Joe T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
a lady sales mgr. & service mgr
Aug 25, 2011 -

Katy Honda responded

While we service every vehicle we sell, a 2000 model vehicle is bound to experience issues. We did not just charge the ac when it was here, we replaced the evaporater. The failure a couple of months later was a completely different issue, the compressor. It exhibited no signs of failure when the vehicle was serviced here. We will be more than happy to supply evidence with part numbers on the work we did do. We value our customers, and often take care of issues that arise after the point of sale. But a 12 year old vehicle will absolutely have things go wrong with it. We in good faith repaired the problem it had at the time, as agreed, but cannot fix all issues that arise with the vehicle in the future. I am certainly sorry this happened so soon after you purchased the vehicle.

July 22, 2011

My salesman, Javier Balderas, was the reason that my experience with this dealership went so well. He helped me find everything I needed and kept it in my price range. I still love the car I bought. He More

by kc1212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Balderas
July 13, 2011

I wanted something fun and sporty but also wanted 30+ mpg. Tony Duhon was the first sales person to greet me. He was knowledgeable and easy-going. During the initial visit, a scheduled appointment showed More

by LyrixListener
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Duhon; William Harvey; Ricky Barake; Moussa Sininta; Justin Windsor
Jul 13, 2011 -

Katy Honda responded

Well, we have to say thanks to Diane H., as well. We'd also like to take this opportunity to say something about her. SHE MAKES THE BEST CHOCOLATE CHIP COOKIES IN THE WORLD! We were lucky enought to have received a batch she made and would like to comment with the following. They were of this incredibly thin structure, but still chewy. You could taste every ingredient individually, from the butter to the perfect amount of salt. Chocolate chip cookies are not my fave, but I'll take a batch of these anytime, and am hoping she would be kind enough to give me the recipe. She should open a cookie shop. Or go on Food Network to show 'em how it's done. Or write an article on the proper thiness of a cookie to bring out it's full potential. We'd like to thank her for her business, as well. Thanks, Diane! And keep the cookies abakin'.

July 12, 2011

I walked into Honda cars of Katy Monday, July 11 to check out some used cars. I had a good idea of what I wanted but my specificity worked against me in terms of used vehicles. The new CRZ, however, caught m More

by racheltrout
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Balderas
July 11, 2011

While waiting for the sevice manager to arrive, Javier While waiting for the sevice manager to arrive, Javier came up and asked if he could help and asked what was going on. So after explaining to him the More

by dnmanriquez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier, Kadeem, Sean, Tiffany, New car Manager
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