Katy Honda
Katy, TX
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Loved the experience I had here! I had gone in originally when I was having my car servied to ask questions about leasing a new car and the options I had. I was moving and wouldn't be near Honda Cars of Katy when I was having my car servied to ask questions about leasing a new car and the options I had. I was moving and wouldn't be near Honda Cars of Katy when my original lease ran out, and Javier gave me all the possible options I had. I went back about 2 weeks later to sign a new lease and asked for him and he greeted me with a smile on his face. I knew from the moment I met with him it would be a great experience. He went above and beyond his call of duty and in my opinion is the best sales man there. I would highly recommend him to all friends and family and to anybody else in the market for a new Honda. Honda Cars of Katy is a very friendly environment and will make sure you are as comfortable as possible. Javier made sure I got everything I needed and made sure my experience there was a 5 star experience. I will be doing all my business in the future with him. He is nothing like a normal sales man who pushes a new car on you. He listens to what you want and what your needs are and makes sure he meets all of them and exceeds your expectations. I would recommend you go in and ask for Javier and you will get the best service! More
Ricky was an amazing salesman he went above and beyond the call of duty to help out my wife and me. I was driving a s.u.v. that was only getting 16.9 miles to the gallon and driving 69.2 miles one way to the call of duty to help out my wife and me. I was driving a s.u.v. that was only getting 16.9 miles to the gallon and driving 69.2 miles one way to work, on a tight income seeing how i have a new born son and spend a lot of my money on making sure my family's needs are met, these guys worked for three days to find a car that fit our budget, once the deal was set he drove the car from Katy to Allen,Texas that very weekend end with no problem, I will get every one I hear trying to get a new car to talk to Ricky and or Tiff at Honda cars of Katy to get the best service in the state. More
I purchased a used vehicle from Honda Cars of Katy june 13,2011. The A/C was not cooling, I agreed to purchase the vehicle only if the dealership would repair the A/C.The sales lady mgr. agreed it would be 13,2011. The A/C was not cooling, I agreed to purchase the vehicle only if the dealership would repair the A/C.The sales lady mgr. agreed it would be repaired. They said it was repaired the next day when I took delivery of it. The A/C was cooling fine at that time. I think they only gave it a good charge,because it went out completly a little over 1000 miles later. I went back to the dealership with it.The sales lady mgr had the service dept to check it out and found that it was the compressor that went out. after over 3 hrs waiting the service mgr came out and told me ,they could not repair it. Then I was told the cost would be over $900.00. This vehicle is a 2000 chevy Blazor. I know the vehicle did not have any warranty, however it was agreed to repair the a/c up front. Therefore I would not recomend this Dealership to anyone. The salesman Isaiah Sanders was very nice but could not do anything about it. More
My salesman, Javier Balderas, was the reason that my experience with this dealership went so well. He helped me find everything I needed and kept it in my price range. I still love the car I bought. He experience with this dealership went so well. He helped me find everything I needed and kept it in my price range. I still love the car I bought. He will go out of his way to assist you, and he is very down to earth and polite. Even when the dealership made a mistake with my registration sticker, he went OUT of his way for me to make sure I either got a current sticker or a refund check. I recommend him if you are looking for a new car... because even after he makes a sale, he will still treat you with respect and help you out. In my experience, that is really difficult to find in a car salesman, especially if you are a woman. Thanks Javier! More
I wanted something fun and sporty but also wanted 30+ mpg. Tony Duhon was the first sales person to greet me. He was knowledgeable and easy-going. During the initial visit, a scheduled appointment showed mpg. Tony Duhon was the first sales person to greet me. He was knowledgeable and easy-going. During the initial visit, a scheduled appointment showed up to meet him, and Tony asked a passing salesman, William Harvey, to take over in showing another vehicle. Just like that! Seamless service! William was light-hearted about the whole thing. I didn’t make a decision that day but called back for information and discovered that a new auto shipment had arrived … and in it was one that especially fit my preferences (i.e., light color inside and out and heated seats). Moussa Sininta, one of the managers, got involved … giving me more trade-in value than Kelley Blue Book or the good-for-seven-day price quote from CarMax. Ricky Barake assisted in answering questions over the internet and also went over all the new car features patiently and in great detail before I drove out (i.e., the “ECON” feature enhancing highway gas mileage). Justin Windsor assisted in financing and provided options, great advice and an amazingly low interest rate. He really has a gift dealing with others. He actually made what can be the most painful part of the process … fun. Though it was late by the time we left that night, not only was most of the staff still there, but they were upbeat and busy. On each of our three visits, we felt welcome and comfortable and were not pressured in any way. It’s easy to see why the dealership has a lot of activity. Purchasing from Honda Cars of Katy has a lot of service perks specific to this dealership, as well, and will actually decrease the amount spent on routine service. In addition to the budget savings, there, I get over 39 mpg … no kidding! I am hap- hap- happy to have my 2012 Civic save me so much money on service requirements and gas and look so beautiful … even if it’s just parked in the driveway! More
I walked into Honda cars of Katy Monday, July 11 to check out some used cars. I had a good idea of what I wanted but my specificity worked against me in terms of used vehicles. The new CRZ, however, caught m out some used cars. I had a good idea of what I wanted but my specificity worked against me in terms of used vehicles. The new CRZ, however, caught my eye though it was way out of my intended price range. After talking with Javier and my grandmother whose opinion was dear to me as she was my co-signer, we decided it was the way to go. Javier was so helpful in the decision making process. During test driving he was knowledgeable and really down to earth, making the experience an awesome one. We even jammed some tunes, testing out the system of course. When the hard part came, convincing my grandmother to help me get this car instead of a used one we had originally came in for, he was again very amicable and down to earth with her, eventually convincing her to get on board with us, which is quite a feat. When the paper work was all done with and it was time to hop into my new car, he took the time to familiarize me with the bluetooth and nav systems, which I would have never gotten done on my own. So all in all, having to spend all day at a car dealership was a great experience thanks to Javier and all the others that helped me and my grandmother out that day. Also a huge thank you to Tiffany and Tarik. More
While waiting for the sevice manager to arrive, Javier While waiting for the sevice manager to arrive, Javier came up and asked if he could help and asked what was going on. So after explaining to him the While waiting for the sevice manager to arrive, Javier came up and asked if he could help and asked what was going on. So after explaining to him the short story, he offerred to help put me in a brand new Honda Pilot at around the same price I was paying for the used one. Javier went above and beyond the call of duty and was patient and very real with me about everything and ultimatly in the end made my experience at the dealership a stress-free one. More
He was very friendly and great customer service. He was highly recommended and I have done the same as sending friends over to Honda of Katy. I got exactly what I was looking for and needed. Thanks, highly recommended and I have done the same as sending friends over to Honda of Katy. I got exactly what I was looking for and needed. Thanks, Olga Hernandez More
I would recommend this dealership because the seller is affable and patient. If you need a loan to buy, Here is the best placed to do this. Manager of this dealership is very respectable and honorable per affable and patient. If you need a loan to buy, Here is the best placed to do this. Manager of this dealership is very respectable and honorable person. I bought them a new car and I would recommend to all my friends go there before buying a car. More
Javier provided excellent customer service! This was my first Honda purchase and Javier was very informative and provided a relaxing atmosphere. I have never been fond of pushy car salesmen and I have wal first Honda purchase and Javier was very informative and provided a relaxing atmosphere. I have never been fond of pushy car salesmen and I have walked away from many dealerships when salesmen pushed my buttons! I actually went with my daughter to help her find a used car and walked away with not only a car for her but one for myself also! My daughter still can't believe I bought a new car when my intention was to wait till October. I have never been one to buy on the spur of the moment but Javier somehow made it impossible for me to walk out without a new car. I have bought many cars over the years for myself and my children and this is the first experience with a salesman that I actually enjoyed! More