Katy Honda

My wife and I came in to buy a 2011 Honda CR-V, but ended up with the 2012 upgraded model for various reasons. We worked with Javier and Jenny to reach an agreeable price on a 2012 Honda CR-V EX L AWD. We up with the 2012 upgraded model for various reasons. We worked with Javier and Jenny to reach an agreeable price on a 2012 Honda CR-V EX L AWD. We had the Consumers Report printout with us, and we were able to use it to our advantage in price negotiations. Javier and Jenny were excellent in explaining all relevant price differences to our satisfaction. I never felt any type of hard sale and enjoyed the interaction with Javiar and Jenny. The bottom line is that we bought an upgraded model of the Honda CRV at a reasonable price with absolutely no buyer's remorse. Javier and Jenny were shrewd negotiators, but at no time, did we question their business integrity or their desire to achieve our complete satisfaction. The overall experience with these two as well the dealership, was outstanding. More

Was a no hassle experiencs. Evevryone from sales to service was exceptional. I would deal with this dealership again. Interest rate could of been abit lower but was not a big issue. concidering service was exceptional. I would deal with this dealership again. Interest rate could of been abit lower but was not a big issue. concidering my trade in and no money down. I was very impressed. Phillip you were great, Just work on the confidence! overall a 10! More

Very good experience. This is the second time I lease a car with Honda Cars of Katy and I have always got a really good experience. Mr Javier Balderas has been very patient and explained everything in deta car with Honda Cars of Katy and I have always got a really good experience. Mr Javier Balderas has been very patient and explained everything in details. More

I originally came in looking for a red Element. Berwin was super nice, he showed me what was on the lot and let me test drive one. I left without a car though because they didn't have what I was looking f was super nice, he showed me what was on the lot and let me test drive one. I left without a car though because they didn't have what I was looking for. I was told about a Grey Element that had just been traded in with amazingly low mileage, but my mind was stuck on red. Tiffany wanted to make me an offer that would make me colorblind, but it was still a no for me. After 2 days, I became colorblind and called Tiffany back. She put us in touch with Javier and the ball started rolling. Javier was really helpful, super nice, and very accommodating. I would definitely do business with him again and recommend him to others! Thanks for your help, and I love my Element! More

From the minute we walked into the showroom we were approached with kindness. The employees were friendly and helpful. Our sales person was VERY knowledgeable and through in showing us our new Honda P approached with kindness. The employees were friendly and helpful. Our sales person was VERY knowledgeable and through in showing us our new Honda Pilot Touring. What impressed me the most was the fact that he stopped us after our test drive and showed us everything in the car that we needed to know. He was very professional and answered all of the questions we had. I would recommend this dealership to anyone who wants courteous and nonpressured salespeople. My husband and I went to 6 different dealerships, in 2 days, and went back to Honda for Philips smile and attitude. He will go a long way in this company or whatever endeavor he chooses. He has a great personality! More

Public beware!!! I went online to look up prices on a new 2012 Honda SUV. Was given a certain price online then when I went into the Honda Dealership of Katy Texas they went up on the price that was give new 2012 Honda SUV. Was given a certain price online then when I went into the Honda Dealership of Katy Texas they went up on the price that was given online by $2500.00!!! It's quite pitiful that this Honda dealership of Katy Texas uses the old "Bait and Switch" tactics and "quick talking what ever you want", then when you're ready to buy they DON't have what you want!!! What happened to good old Texan integrity, honesty and virtue???... Ended up buying a brand new 2012 SUV in Katy Texas!!!NOT A HONDA! More

I’ve purchased a Honda Accord 2011 on Nov. the car was shaking and I return it back to the dealership they kept it for one week assuming it’s been fixed, but it wasn’t. then they told me u have to drive i shaking and I return it back to the dealership they kept it for one week assuming it’s been fixed, but it wasn’t. then they told me u have to drive it for at least 5000 miles until the tires are OK, they should of change the tires instead, after one week the manager refused to talk to me and he was very rude with me, at the end they promised to fix it but nothing was done again, they even refused to give me any documents about the maintenance they did to the car, when I bought the car they sold me extended warranty which I cancelled after 5days, but I received a bill of $2100 of the warranty yesterday, which I have a proof that I cancelled, the other thing that they charged me for a lot of extras for paint protection and leather protection, that I can’t see any difference with these extras though I paid ($700) for the extras, I don’t know what to do with these people, anybody who is planning to visit this dealership should consider my review and don’t let these people fool him. More

There was no pressure sale. They answered all our questions, knowledgeable of the products. They were very cordial and showed concern that we understood all functions in our new vehicle. The price questions, knowledgeable of the products. They were very cordial and showed concern that we understood all functions in our new vehicle. The price was a fair price. We would purchase another vehicle from this dealer. More

I purchased a five year old Acura TL at this dealership in Katy. After researching used cars on the internet, I knew what I wanted. Upon arriving at the dealer, I met Khan, then Tony, and met many others in Katy. After researching used cars on the internet, I knew what I wanted. Upon arriving at the dealer, I met Khan, then Tony, and met many others including Tiffany, William, TJ, and Javier Balderas (who was a big help). After a short drive, I decided to purchase the vehicle. We agreed on some price adjustments which I felt were fair. The entire process took a farly quick 2 hours. Since this car was posted on the internet shortly after its arrival, the dealer did not have a chance to detail it for sale. I discussed with Tony and Javier what I wanted addressed. The Service Department did there standard 150 point inspection, detailed the inside and outside, including reparations to the alloy wheels - before the end of the day. Through out my visit, Tony was cordial and engaging. I left with an impression that the employees and staff are sincere. Overall experience was excellent. More

I went to Honda Cars of Katy after visiting Spring Branch Honda to look at their inventory on the 2012 Honda Odysseys. I walked in and met Carlos Pemberthy. He quickly became my salesman. I was impressed Honda to look at their inventory on the 2012 Honda Odysseys. I walked in and met Carlos Pemberthy. He quickly became my salesman. I was impressed from the start! He was extremely helpful and not pushy in any way. He was very different from the salesman from Spring Branch. He showed me the model I was interested in and was very upfront and honest with comparing the competition. He explained every feature that the Odyssey had to offer and took his time to show me in detail all the bells and whistles. I liked the way he was honest. He was the reason I came back to Honda Cars of Katy! I returned the following week he gave me a tour of the showroom, the service department and he made my car buying experience very easy. We purchased the Honda Odyssey from him and he has done a tremendous job of following up even weeks after we purchased the vehicle. I have already recommended him and my vehicle to many friends and family members. I never thought I would love a minivan! It's a fantastic car!! Thank you Carlos for all your help. Good Luck. The Vidals Cindi Vidal More