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Katy Honda

Katy, TX

4.1
859 Reviews

21001 Katy Freeway

Katy, TX

77450

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Showing 859 reviews

October 24, 2012

Very professional and down to earth. Did not feel any pressure or any sales pitch junk. We had been at a diffrent Honda dealership a few days before and we had a totally diffrent experience. I know with More

by Plm457
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaiah Sanders
October 23, 2012

We bought 2 vehicles from this dealership and within 6 months, between the 2 vehicles, we've been up here almost a dozen times. 6 for the cd player in the ridgeline alone. They don't know what they're doi More

by davejr382
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dwayne / Javier
October 22, 2012

Rude and unprofessional from the time I walked in. These people lie to get you in the door then try to sell you something else. I spoke to the used car manager tiffany and she lied and try to get the salesm More

by flam_n_go2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sun,Tiffany
October 22, 2012

Very bad experience after receiving drive out price and wasting 2 hours at dealership price went up. After confirming availability, options rest of the thing, I drove an hours to dealership. Dealership More

by Kaushin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not Sure
October 06, 2012

I bought a 2009 Civic from them and recently the CV joint gave up. They also replace the brake pads and grinded the rotor for grooves. The CV joint was under wanrranty, but they charged me the work on rotor More

by brianTexas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Forgot the lady's name
September 26, 2012

Sep 4-2012 I go buy new Honda pilot 2012 we deal price 31,100 drive out, but the car I look at have high mile age(77 mile) , Saleman told me have to order new one coming next week same price. We agree wai More

by Tuanadoan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stacie
September 04, 2012

be very careful and always asks everything in writing, what they said will changed later in the end and flip flopping what they have promised. do your home work and paper, calculator in front of you, do y More

by eswidyanto
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Salesman, Sales Manager, Finance Manager
August 30, 2012

The ole decrepit car dealer playbook of hoping you don't catch blantant un-agreed number increases and/or add-ons on the final sales contract followed up with a slew of diversonary/mis-direction tatics when More

by Smart_Buyer
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Salesman, Sales Manager
August 27, 2012

BEWARE OF THIS DEALERSHIP!!! They lied to us and conned us. We went in to buy a new honda Pilot ex-l. Negotiated the deal of the car with a drive out price of $34,900. Then, went into Justins office, qu More

by CB101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin, Dwayne, Jose
July 29, 2012

Very dishonest dealership, after I agreed on the price of the vehicle they added over a thousand dollars back to the price of the car during financing for "add ons" that were not disclosed or agreed on. I to More

by buyelsewhere
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Douglas Scroggs, Terry Hurley, William (salesman), Moussa Sininta
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