Katy Honda

Service Dept Were very pleased. Blind spot lights were not working and light was on dash. Also had GPS and bluetoooth questions. As it turns out we had acci Were very pleased. Blind spot lights were not working and light was on dash. Also had GPS and bluetoooth questions. As it turns out we had accidentally pushed button and turned off the blind spot light. So they asked Serive Rep Leah to help answer our questions. She came out to our car and took the time to explain how GPS and phone worked. You hear a lot of this when you buy vehicle, but you can't remember it. I was so frustrated with the GPS that I had just quit using it. Seems I could never give it enough info to work for me. It was not user friendly. Leah explained how to use GPS more easily and why phone conversation was switching intermittenly between phone and speaker in vehicle. Leah took the time to answer our questions. She was very knowledgeable, kind, and patient. We appreciate that. More

Vary satisfied with my minivan. After visiting four different Honda dealers in the Houston area, I found the preowned minivan I was looking for in Honda Cars of Katy. Ben was very After visiting four different Honda dealers in the Houston area, I found the preowned minivan I was looking for in Honda Cars of Katy. Ben was very courteous, professiona, and prompt in his communications during the transaction. When I received the car, I noticed that there were a few stains in different places inside, the pocket on the back of the front passenger seat was detached, and I had failed to check that the 8th passenger extra seat listed as part of the equipment on the car's web listing, was present. It was not. After addressing these issues with Ben and manager Tiffany, they were kind enough to send the minivan back for further detailing, had the pocked repositioned and offered to be on the lookout for an extra seat that would match my minivan's interior. A few months later, Ben called to let me know they had a seat for me to pick up. It has been four months since I got the minivan and I am VERY satified with my purchase. It runs great and had not had any problems. My purchase price included a free -oil -changes- for- life card, and I have already been back to have it done. Leah at their service department provided me with impeccable attention, she provided me with a very comprehensive report of points they checked stating that everything is in good shape, and even took care of a recent recall which I was not even aware off. Their waiting area is super comfortable and the car was ready in less time from which I was told upon my arrival. Even though I was concerned in the beginning, Tiffany and Ben have made sure this has been an overall pleasant experience. I look forward to buying from Honda Cars of Katy in the future. Thank you! Gaby Cesar More

Buying A car. I love this place. Always professional. Always nice. Ben the person who sold me my car always remembers my face. Is always super nice and very laid ba I love this place. Always professional. Always nice. Ben the person who sold me my car always remembers my face. Is always super nice and very laid back. I like Honda of Katy. Their service department is great. Quick in and depending on the work quick out. Express service oil change always finished in less than an hour and will tell you when you need other work as well. I would go back again and buy my next car and highly recommend them. More

Pay attention We had issues with finance mgr an upping the dollars amounts after we negotiated a price and adding tire warranty and other items not wanted. Not sure We had issues with finance mgr an upping the dollars amounts after we negotiated a price and adding tire warranty and other items not wanted. Not sure of the end game but after meeting with the mgt team we got things resolved. Make sure you are not hurried in the paperwork and understand what you are signing . More

Excellent Great customer service , friendly people , no waiting time ,nice , clean place, the location is easy to find, I had an awesome experience and I person Great customer service , friendly people , no waiting time ,nice , clean place, the location is easy to find, I had an awesome experience and I personally recommend this dealer. More

Honda Civic EX - L II was buying a new car for my son and I knew what i wanted and what a fair price was so I did most of the transaction on the phone. Justin was very II was buying a new car for my son and I knew what i wanted and what a fair price was so I did most of the transaction on the phone. Justin was very helpful in finding the car and having it ready. Ended up financing it and I was in and out in under 10 minutes. Price was more then fair and the experience was pain free. More

Strongly recommended It was an easy buying experience for me in Honda Cars of Katy. Dio and Andrew helped me through out the entire purchasing process. Excellent customer It was an easy buying experience for me in Honda Cars of Katy. Dio and Andrew helped me through out the entire purchasing process. Excellent customer services and well known knowledge. Strongly recommended! Btw, great deal too! More

Great place to do business I recently bought a used Civic from this dealership and had a wonderful experience. Diogenes and other employees were extremely helpful and eager to m I recently bought a used Civic from this dealership and had a wonderful experience. Diogenes and other employees were extremely helpful and eager to meet our needs. He worked with us to meet our price goal and was very patient in the process! I would recommend this dealership without any hesitation and will definitely be returning! The entire process was very smooth and every employee was well-educated about each component of the purchase. More

Salesman I noticed Jesus immediately as we drove up since he was so casually dressed and didn't think he was a salesman. When he introduced himself and I comm I noticed Jesus immediately as we drove up since he was so casually dressed and didn't think he was a salesman. When he introduced himself and I commented on his attire, he said that his priority is helping customers and being comfortable, which go hand in hand. I must say it was very refreshing over the suit & tie attire. Jesus was very friendly and easy to work with. Being fairly new, there were a few questions he couldn't answer but was very quick in finding out the answers. We didn't feel the usual high-pressure sale from him and that is probably the main reason we ended up purchasing the car the same day, which we've never done in the past! We think he will be a great salesman with just a little more experience and we wish him the best of luck in his college pursuit. More

Nice car; clean toilets Ejaz was very helpful and helped us get a good deal on a brand new car. The toilets were very clean and I enjoyed the salesroom ambiance, with it's sh Ejaz was very helpful and helped us get a good deal on a brand new car. The toilets were very clean and I enjoyed the salesroom ambiance, with it's shop and cafe and colourful t-shirts and background music and a Carl's Jr nearby for a quick n easy lunch when making your decision in Houston where the car is king and the women are fresh. More