Katy Honda

Awesomeness Art in the parts department was friendly and courteous. He quickly attended us and located the parts we needed, with a very nice smile!!! Thank you! Art in the parts department was friendly and courteous. He quickly attended us and located the parts we needed, with a very nice smile!!! Thank you! More

No pressure experience They took my mini van in for a recall the same day I called. Matt, who was the service writer was great in dealing with the issues and reassured me th They took my mini van in for a recall the same day I called. Matt, who was the service writer was great in dealing with the issues and reassured me that I did not have to pay a dime. When it came time to pick up my van, he suggested that some maintenance needed attention but WAS NOT pressuring me or made me felt obligated to have it done right then and there. Told me to come back when I’m ready or free. I respect service writers who are like that. Great place and we’ll definitely come here for our next purchase. More

Oil Change Every time I come to get service on my car I get the same great treatment. I live down the street from John Eagle but this is my second car I’ve bough Every time I come to get service on my car I get the same great treatment. I live down the street from John Eagle but this is my second car I’ve bought from Katy and I rather drive across town to get to them “Katy Honda” More

Fast service for T. Davis Mr. Boatwright always makes my service experience fast and he also takes the time to address any questions that I have about what is being done or nee Mr. Boatwright always makes my service experience fast and he also takes the time to address any questions that I have about what is being done or needing to be done. More

Excellent customer service Extremely helpful, informative and fast customer service. Honda cars of Katy got me into a great Toyota suv! Extremely excited to have a reliable car Extremely helpful, informative and fast customer service. Honda cars of Katy got me into a great Toyota suv! Extremely excited to have a reliable car More

Don't try to talk me into services I don't need I was in to have my oil changed at 258k miles. The rep tells me I need to have all these other services that are due after 40k miles. I ask him when I was in to have my oil changed at 258k miles. The rep tells me I need to have all these other services that are due after 40k miles. I ask him when was the last time the service was performed. He states @ 238k miles. Then, proceeds to say you are at 260k miles it was last done at 230k miles, and it is recommended between 30k - 40k miles. My simple reply: it was done at 238k I am now at 258k that means I am only at 20k miles. These types of tricks to get me to pay more will have me considering doing more business with Cristian Brothers instead of Honda of Katy. And with 258k miles, I tend to need more work performed. More

Fast and efficient They took care of oil change and replaced my battery which was under warranty, soI didn’t have to pay for it. I was informed of all other expenses bef They took care of oil change and replaced my battery which was under warranty, soI didn’t have to pay for it. I was informed of all other expenses before working in the car. Great service! More

Excellent service by professionals I have been servicing both cars for a while in this place and I am really pleased with the dynamics of the whole team. I didn’t pay for the service t I have been servicing both cars for a while in this place and I am really pleased with the dynamics of the whole team. I didn’t pay for the service this time because they found that tire repair was part of the extended warranty. So they can be trusted. Many thanks to the agent girl sitting at the front desk in the express service (closer to the door- sorry I didn’t get her name) Keep up the good job ! More

Fast friendly service. Sales person, Brian Lopez was helpful, informative and very patient. Purchased a 2019 Honda Insight. Found some minor issues and dropped it off. Se Sales person, Brian Lopez was helpful, informative and very patient. Purchased a 2019 Honda Insight. Found some minor issues and dropped it off. Service took a few days but I was given a loaner and had no issues. Great car, great staff and great dealership. More

Great experience with Anthony W. Anthony took the time to genuinely listen to my concerns and just as he promised to give me quotes and solutions, he delivered. His service was prompt Anthony took the time to genuinely listen to my concerns and just as he promised to give me quotes and solutions, he delivered. His service was prompt and I could clearly observe he had a deliberate focus on his responsibilities due to his urgency and connectivity with his clients. I hole that next time I come in for an oil change I get a chance to work with him again. More