Katy Honda
Katy, TX
Filter Reviews by Keyword
By Type
Showing 852 reviews
Great Sales experience If you are in the market for a new vehicle see Jason Stokes!!!! Jason was very helpful in when trying to choose my new vehicle. He also has followed If you are in the market for a new vehicle see Jason Stokes!!!! Jason was very helpful in when trying to choose my new vehicle. He also has followed up to see if everything was ok with the car. Thanks Jason! More
Honda Civic Service Rob took care of everything. And made sure my car had the right service done. Driving 200 miles a day is difficult enough, but I can trust this group Rob took care of everything. And made sure my car had the right service done. Driving 200 miles a day is difficult enough, but I can trust this group make sure my car last forever. More
fast and friendly Fast and Friendly, did try to upsell transmission flush on my pilot that has 32,000 miles but they were not pushy and the were respectful when I decli Fast and Friendly, did try to upsell transmission flush on my pilot that has 32,000 miles but they were not pushy and the were respectful when I declined. More
Easy A1 service. Great experience. Service rep was prompt, professional and honest (plus spot on) with the duration to complete the A1 service. Convenient to go next door and grab some Service rep was prompt, professional and honest (plus spot on) with the duration to complete the A1 service. Convenient to go next door and grab some delicious Tex-Mex while waiting! More
Always pleased with the service My experience with Honda Cars of Katy has been phenomenal! The entire experience has been seamless from purchasing my car back in 2016 to having my s My experience with Honda Cars of Katy has been phenomenal! The entire experience has been seamless from purchasing my car back in 2016 to having my service done when needed. Everyone is always helpful and professional. They answer my questions and explain things in a way that I understand. I never have to wait long for my service. They are very efficient. More
Great Service Very friendly and fast. Greeted right away. They listen to your concerns, and only do what is needed. The advisor was very thorough on the multi=point Very friendly and fast. Greeted right away. They listen to your concerns, and only do what is needed. The advisor was very thorough on the multi=point inspection More
Friendly & Prompt service Knowledgeable, Efficient, Prompt & Friendly service! They make sure even if your not having every service that is recommended done that day... that th Knowledgeable, Efficient, Prompt & Friendly service! They make sure even if your not having every service that is recommended done that day... that they give you a copy of it so you can review it and plan to have it completed another time. Everyone is welcoming & your wait time is pleasurable with games, tv, candy & cappuccino or espresso! Also, they provide a complimentary car wash w/your service! More
Oil change Quick and fast. Very friendly people. Went early in the morning- they had fresh coffee- the staff got me in and out in no time. Great service. Quick and fast. Very friendly people. Went early in the morning- they had fresh coffee- the staff got me in and out in no time. Great service. More
Poor Service !!! I bought my first Honda Accord in 1989 . It lasted for years with very few mechanical issues. I had 200k miles on the vehicle when I traded it in for I bought my first Honda Accord in 1989 . It lasted for years with very few mechanical issues. I had 200k miles on the vehicle when I traded it in for a 204 Honda Accord. It will be my last Honda. With just a few thousand miles over the warranty, I started having starter issues. I googled 2014 Honda Accord starter issues and thousands came up. I went to the service department and the service advisor stated it is a KNOWN issue with 2013 and 2014. Honda Accords but no recall has been issued.. he said we are not HONDA, but independently owned. Last time I checked, they had Honda Cars of Katy on their sign. So he said it’s a known issue but there is nothing the can do but fix it for $1000. I’m going to a local mechanic who will give a lifetime warranty and only charge $450. Needless to say, I will never buy a Honda again! More
Quick and great service! Basic oil change and tire rotation done quickly and with no problems! Staff was friendly and made he short wait comfortable. Highly recommend this dea Basic oil change and tire rotation done quickly and with no problems! Staff was friendly and made he short wait comfortable. Highly recommend this dealership! More