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Katy Honda

Katy, TX

Overview
Reviews
3.6
852 Reviews
Call Dealership (281) 994-0055

21001 Katy Freeway

Katy, TX

77450

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Showing 852 reviews

November 24, 2021

Clean, Professional, this is first time using center and will definitely be back. Thank You More

by LK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Lively
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Nov 28, 2021 -

Katy Honda responded

Thank you so much for choosing Honda Cars of Katy. We're delighted to hear that you're happy with your recent visit, and definitely look forward to seeing you again soon!

November 24, 2021

The staff was friendly and the total experience was pleasant. I would be a return customer. More

by mpanneton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Rodriguez
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Nov 28, 2021 -

Katy Honda responded

Hello, thank you for providing our team with valuable feedback. Hope to see you again soon at Honda Cars of Katy!

November 23, 2021

This is a great place to service your Honda vehicle. The customer service is very nice and very professional and prompt in returning your vehicle. On top of it, you get a complementary car wash. More

by wilken16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddie Boatright
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Nov 28, 2021 -

Katy Honda responded

Thank you for the positive feedback. The team at Honda Cars of Katy was thrilled to hear your kind words. We hope to see you again soon!

November 23, 2021

Friendly service team! Stopped by to get an oil change for the 2021 Passport and they had me in & out on my lunch break. More

by crowder.c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lazaro Mendoza
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Nov 28, 2021 -

Katy Honda responded

Thank you for the five stars! Our team at Honda Cars of Katy aims to provide our customers with five-star experiences while being conscious of your time. Hope to see you again soon!

November 22, 2021

One of the best service advisor I have met across. Great Dealership in Houston AREA More

by Amit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dannial
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Nov 22, 2021 -

Katy Honda responded

Hello, thanks so much for taking the time to provide our team with such positive feedback. We hope to see you again soon at Honda Cars of Katy!

November 21, 2021

Honda Cars of Katy will not honor pre-paid oil changes and ask you to pay for the service again. The excuse is that the dealership was bought by another company. which Is not the client's problem. The pre More

by Francisco Hernandez
Recommend Dealer
No
Employees Worked With
Glenn Holloway 1 star, Moussa Sininta
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Nov 22, 2021 -

Katy Honda responded

Hi Francisco, Our team at Honda Cars of Katy truly values your feedback, I understand your frustration over the change in terms to the lifetime oil maintenance agreement, and I’d like the opportunity to discuss the matter with you in more detail. At your earliest convenience, please contact me at 832-913-7271. I look forward to speaking with you soon and resolving this issue. Thank you, Charley Leach Fixed Operations Manager

November 21, 2021

Service was handled well from start to finish. Raffy, was awesome, he thoroughly explained what the service would be that my car was getting. He kept me updated, and he was very professional and friendly! More

by Nikmim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raffy
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Nov 22, 2021 -

Katy Honda responded

Thanks so much for choosing Honda Cars of Katy. Raffy and our team were thrilled to hear your kind words. We look forward to seeing you again soon!

November 18, 2021

Excellent customer service. I appreciate the feedback and willingness to discuss issues. Quick turnaround as well. More

by Rudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddie
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Nov 22, 2021 -

Katy Honda responded

Hi Rudy, thanks for choosing Honda Cars of Katy for your automotive needs. Our team was elated to hear your kind words. We look forward to seeing you again soon!

November 18, 2021

Great customer service. Staff was friendly and helpful. I do not feelI should have to type X amount of words to move on. More

by dierev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Sta Ana
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Nov 22, 2021 -

Katy Honda responded

Hello, thanks for the five stars! We hope to see you again soon at Honda Cars of Katy!

November 17, 2021

Quick easy fast to try point knowledgeable and happy customer. Thanks Katy Honda!! I will come back for next car to Rene’ More

by terry kelling
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene
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Nov 22, 2021 -

Katy Honda responded

Hello Terry, thanks so much for the five stars! Rene' and the entire team at Honda Cars of Katy were thrilled to hear your kind words. Hope to see you again soon!

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