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Katy Honda

Katy, TX

3.6
852 Reviews

21001 Katy Freeway

Katy, TX

77450

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Showing 852 reviews

December 22, 2021

Raffy, my service supervisor, is great!!!! Great customer service. Informed me of all the service that is needed. More

by Fred Y.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raffy St. Ana
Dec 22, 2021 -

Katy Honda responded

Thank you for the kind words, Fred! Raffy is an asset to our team at Honda Cars of Katy. Thanks for trusting us with your automotive needs. We look forward to serving you again soon.

December 21, 2021

Honda cars of Katy were great! A faulty oil filter was installed and damaged the transmission in my Civic 2020. I had 11k miles on my car and was distraught over my vehicle failing to operate. I called Ho More

by Charity0422
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawna
Dec 22, 2021 -

Katy Honda responded

Hi Charity, we appreciate you taking the time to leave our team a review! We're thrilled you're back on the road safely, and we look forward to serving you again at Honda Cars of Katy.

December 21, 2021

They are courteous and attentive to service. They took care of everything oil change, tire rotation, filled fluids, and washed my car !!! More

by tubbcharlene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Lively, Dwain Davis, Ricky Smith, Moussa Sininta
Dec 22, 2021 -

Katy Honda responded

Thank you for the five stars! We're thrilled to hear your last visit was met with courtesy and attention from the team at Honda Cars of Katy. We look forward to seeing you again soon.

December 21, 2021

Good service. Tells you what they'll be doing to your car and what you'll need in the future. More

by kevlaurente8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Sta Ana
Dec 22, 2021 -

Katy Honda responded

Thanks for the feedback! Our team at Honda Cars of Katy aims to provide every client with a five-star experience. If there's anything that stood out about your recent visit, please let us know! We'd love to earn that fifth star at your next visit.

December 20, 2021

People are great. I’ll give them a 10 especially Raffy. Management sucks eggs because they are not honoring lifetime time oil change contract. Think I will but something besides a Honda next time. More

by Pukapete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raffy
Dec 22, 2021 -

Katy Honda responded

Hello, Our team at Honda Cars of Katy truly values your feedback, I understand your frustration over the change in terms to the lifetime oil maintenance agreement, and I’d like the opportunity to discuss the matter with you in more detail. At your earliest convenience, please contact me at 832-913-7271. I look forward to speaking with you soon and resolving this issue. Thank you, Charley Leach Fixed Operations Manager

December 20, 2021

Excellent service with a reasonable wait time. Lounge was clean and coffee machine was a nice touch bonus! Thanks! More

by Steve W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Good guy
Dec 22, 2021 -

Katy Honda responded

Thanks for the kind words, Steve! We appreciate your patronage and look forward to seeing you again soon at Honda Cars of Katy.

December 18, 2021

Fast efficient service. Recall update done quickly. A few questions I had about future service was answered professionally More

by cdawg215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwain Davis, Ricky Smith
Dec 22, 2021 -

Katy Honda responded

Thanks for trusting Honda Cars of Katy with your automotive needs. We're always here to answer any question and assist you with your vehicle. Hope to see you again soon.

December 16, 2021

Quick service, friendly, and very informative. Told me all that they would do to my car. Had a smiling friendly face and never made me feel rushed. More

by lafriesen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Sta Ana
Dec 22, 2021 -

Katy Honda responded

Thank you for taking the time to leave our team at Honda Cars of Katy such positive feedback. We are thrilled to hear we met the mark at your last visit and look forward to seeing you again soon.

December 16, 2021

The service was excellent and the staff were very friendly and accomodating. They resolved my problem quickly shout out to the chief mechanic, you did an excellent job. I would highly recommend this More

by bamblaze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chief mechanic sorry forgot his name
Dec 22, 2021 -

Katy Honda responded

Our entire team at Honda Cars of Katy is grateful for your glowing recommendation! We're excited to hear your kind words and look forward to serving you well into the future.

December 16, 2021

This is my first time visiting, Raffi was very friendly and he is very professional. He explains things very clearly and detailed. More

by Inggangkwa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raffi
Dec 22, 2021 -

Katy Honda responded

Welcome to the Honda Cars of Katy Family! Thanks for trusting us with your automotive needs and for the kind words. Raffi is an asset to our team. Hope to see you again soon.

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