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Katy Honda

Katy, TX

3.6
852 Reviews

21001 Katy Freeway

Katy, TX

77450

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Showing 852 reviews

January 05, 2022

Excellent and timely service. Very friendly team members. had the car ready before quoted time More

by yasinchinoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Lively, Dwain Davis, Ricky Smith, Moussa Sininta
Jan 10, 2022 -

Katy Honda responded

Thanks for the positive feedback. We hope to see you again soon!

January 05, 2022

great team! thank you very much for your work. I applied for the first time, and I will be glad to become a regular customer. More

by Aliaksandr Zenin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Kraig
Jan 10, 2022 -

Katy Honda responded

We appreciate your kind words and hope to see you again soon at Honda Cars of Katy!

January 05, 2022

Car was serviced in the amount of time promised and the workers were all pleasant and helpful and hopefully did an excellent job on my brakes. More

by Bevstx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael
Jan 10, 2022 -

Katy Honda responded

Thanks so much for taking the time to provide such positive feedback to our team at Honda Cars of Katy. Take care and we gope to see you soon!

January 05, 2022

I bought a Pilot and Civic from this location. I did the research and was ready to look at a Ridgeline for my wife this year. My 2 Honda vehicles, had the Oil Changes for Life cards. These were not free, bu More

by bob.sauve@live.ca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Jan 10, 2022 -

Katy Honda responded

Hello, Our team at Honda Cars of Katy truly values your feedback, I understand your frustration over the change in terms to the lifetime oil maintenance agreement, and I’d like the opportunity to discuss the matter with you in more detail. At your earliest convenience, please contact me at 832-913-7271. I look forward to speaking with you soon and resolving this issue. Thank you, Charley Leach Fixed Operations Manager

January 04, 2022

Excellent service!! Great customer care, service department exceeded my expectations, super fast service, would highly recommend More

by penate.carlos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Avila
Jan 10, 2022 -

Katy Honda responded

Thanks for the five stars, Penate! We appreciate you choosing Honda Cars of Katy and look forward to seeing them again soon.

January 03, 2022

The Honda guy Mr. Raffy Sta Ana is very friendly and highly knowledgeable on services we need he explain everything our car needs and services done to our car. We will definitely comback to honda expre More

by Ed_neria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raffy Sta.Ana
Jan 04, 2022 -

Katy Honda responded

Raffy is one of our many five star team members. Thank you for your feedback and we look forward to your next visit with us!

January 03, 2022

My service was great as usual. Rafael at the Express Service explained what service my car needed throughly. Impressed with his knowledge 👏. Thank you. More

by Kassie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael
Jan 04, 2022 -

Katy Honda responded

Glad Rafael was able to provide great service in detail for you Kassie. Thank you for the positive feedback and we will see you on your next visit!

January 03, 2022

Friendly attentive personable and informative I asked questions about everything on my paperwork and I appreciate the patience! More

by Boomtastic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Lively, Dwain Davis, Ricky Smith, Moussa Sininta
Jan 04, 2022 -

Katy Honda responded

We appreciate your business and trust with your recent car purchase. Thank you for being a Honda Cars of Katy customer!

January 03, 2022

Excellent customer service. Service crew were friendly and courteous. I like how proficient and professional in the work they did on my car. Very satisfied. More

by CKoz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Avila, Glenn Holloway
Jan 10, 2022 -

Katy Honda responded

Thanks so much for taking the time to leave our team such a kind review! We look forward to seeing you again soon.

January 03, 2022

I purchased my vehicle Dec. of 2020 with Honda of Katy! Since then they have always been a great team and helped with all my questions. I was in for a service maintenance on my 2017 Honda Accord for my LED More

by Vazquez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddie Boatright, Tiffany Lively, Dwain Davis, Ricky Smith, Moussa Sininta
Jan 04, 2022 -

Katy Honda responded

Hi Vazquez! We appreciate your gracious compliment regarding the service you received. Thank you for being our customer and we look forward to your next visit.

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