
Katy Honda
Katy, TX
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My wife took her 2014 Odyssey in for an oil change. The tech lied to her, said the brake fluid was black. It is almost clear. I changed it 6 months ago. He also said the transmission was in the “red” fo tech lied to her, said the brake fluid was black. It is almost clear. I changed it 6 months ago. He also said the transmission was in the “red” for service. I changed the fluid 6 months ago. Did he lie about this? Will have a third party check. I will report on Facebook and next door. Also we have an agreement with Honda for the oil change to be free. It was not. John Glenn 713-781-4350 More
Great service. Very reasonable cost. I went in thinking it was going to cost over $500 but quickly found out it would not cost anything due to the dealer finding recalls that would cover the issues. it was going to cost over $500 but quickly found out it would not cost anything due to the dealer finding recalls that would cover the issues. More
Service Advisor (Rafael) and service tech (Adam) was able to diagnosed wiring issues on Honda 2009 Pilot preventing any road mishap due to Loss of power. to diagnosed wiring issues on Honda 2009 Pilot preventing any road mishap due to Loss of power. More
We were in Katy visiting our daughter when an emergency came up with our Passport. The fine folks at this dealership helped us to get back on the road as quickly as possible. We appreciate the friendly and came up with our Passport. The fine folks at this dealership helped us to get back on the road as quickly as possible. We appreciate the friendly and competent people! More
All experiences with Honda Cars of Katy have been very good. No complaints. I will be returning later this year for A/C check up and an oil change. good. No complaints. I will be returning later this year for A/C check up and an oil change. More
They’re fast. They’re helpful. And I’ve never had to go back because it wasn’t done correctly. And they have Karl Kraig. Best service advisor I’ve had, at any dealership. back because it wasn’t done correctly. And they have Karl Kraig. Best service advisor I’ve had, at any dealership. More
The service consultant was courteous and explained things clearly. The work was completed on time and at the quoted price. The work was well performed. And the issue has been resolved. clearly. The work was completed on time and at the quoted price. The work was well performed. And the issue has been resolved. More