Katy Honda
Katy, TX
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I was made aware of the dealership when the HondaLink app informed me my truck was due for a recall part. I scheduled online, and when I showed up to my appointment, the service rep. Was kind, thoughtful, an informed me my truck was due for a recall part. I scheduled online, and when I showed up to my appointment, the service rep. Was kind, thoughtful, and ready to go. He explained why the recall was made to begin with, and then proceeded to answer all it questions. Fantastic work from a thorough, and we’ll trained team. I will be bringing my wife’s CRV in for any maintenance from here on out. More
I believe you are on top of things, no matter how things are on the out your focus on each customer according to their needs. Thank you again. are on the out your focus on each customer according to their needs. Thank you again. More
Friendly service members in the Express section. Also I called the service department & without even seeing my vehicle they were spot in with their diagnosis of my mechanical issues. Also, despite being sh called the service department & without even seeing my vehicle they were spot in with their diagnosis of my mechanical issues. Also, despite being short a tech they managed to get me in and out in about 30 minutes or so. I was pleasantly surprised to see they washed my vehicle too! More
My wife took her 2014 Odyssey in for an oil change. The tech lied to her, said the brake fluid was black. It is almost clear. I changed it 6 months ago. He also said the transmission was in the “red” fo tech lied to her, said the brake fluid was black. It is almost clear. I changed it 6 months ago. He also said the transmission was in the “red” for service. I changed the fluid 6 months ago. Did he lie about this? Will have a third party check. I will report on Facebook and next door. Also we have an agreement with Honda for the oil change to be free. It was not. John Glenn 713-781-4350 More
Great service. Very reasonable cost. I went in thinking it was going to cost over $500 but quickly found out it would not cost anything due to the dealer finding recalls that would cover the issues. it was going to cost over $500 but quickly found out it would not cost anything due to the dealer finding recalls that would cover the issues. More