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Katy Honda

Katy, TX

Overview
Reviews
3.6
852 Reviews
Call Dealership (281) 994-0055

21001 Katy Freeway

Katy, TX

77450

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Showing 852 reviews

February 18, 2022

Extremely friendly staff, excellent communication, really a wonderful experience all around. I felt valued and respected as a customer More

by Tyler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Avila
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Feb 23, 2022 -

Katy Honda responded

Thanks so much for the five stars, Tyler! We look forward to seeing you again soon!

February 17, 2022

Raffi and techs were very friendly, helpful, and informative. 5-Star service every time I visit. More

by me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raffi
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Feb 23, 2022 -

Katy Honda responded

We're delighted to hear your kind words! We look forward to seeing you again soon!

February 17, 2022

The service staff at this Honda dealer were very professional and courteous. Very nice waiting area. More

by Carlos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Kraig
Report | Print
Feb 23, 2022 -

Katy Honda responded

Hi Carlos, we're so excited to hear your recommendation! We appreciate the five stars!

February 17, 2022

Kevin Ramos was attentive to my needs and really took care of me. Highly recommend Honda Cars of Katy More

by amart60emtp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwain Davis
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Feb 23, 2022 -

Katy Honda responded

Thanks for the kind words, Kevin! We appreciate your patronage at Honda Cars of Katy and look forward to serving you again soon!

Feb 23, 2022 -

amart60emtp responded

My name’s not Kevin.

February 16, 2022

Dealer ship was fine. My warranty for oil changes will not be honored. Not happy. More

by Lindsay.agnes
Recommend Dealer
Yes
Employees Worked With
Gregory
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Feb 23, 2022 -

Katy Honda responded

Hi Lindsay, Our team at Honda Cars of Katy truly values your feedback, I understand your frustration over the change in terms to the lifetime oil maintenance agreement, and I’d like the opportunity to discuss the matter with you in more detail. At your earliest convenience, please contact me at 832-913-7271. I look forward to speaking with you soon and resolving this issue. Thank you, Charley Leach Fixed Operations Manager

February 16, 2022

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by Manash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moussa Sininta
Report | Print
Feb 23, 2022 -

Katy Honda responded

Thanks for five stars, Manash! We appreciate you choosing Honda Cars of Katy for your automotive needs.

February 15, 2022

Karl was efficient friendly knowledgeable. He kept me informed and my vehicle was ready when he said it would be. Great experience More

by Toddcwray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl
Report | Print
Feb 23, 2022 -

Katy Honda responded

Thanks for the five stars, Todd! Karl is an integral part of the success here at Honda Cars of Katy, and we're happy to hear that he was able to provide a great experience during your recent visit. We look forward to seeing you again soon!

February 15, 2022

Took my 2017 Honda Pilot in for recall work after making online appointment. Issue was taken care of in a timely manner while I waited at the dealership. Kimberly was very good about answering questions an More

by mmedeiros
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Estrada
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Feb 23, 2022 -

Katy Honda responded

Thanks so much for the recommendation! Kimberly is an asset to our team at Honda Cars of Katy, and everyone was delighted to hear your kind words. Hope to see you again soon!

February 15, 2022

Quick service, friendly employees, nice waiting area, fifteen words is too many so I’m done More

by Laker2143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Lively, Dwain Davis, Ricky Smith, Moussa Sininta
Report | Print
Feb 23, 2022 -

Katy Honda responded

Thanks so much for the five stars and recommendation! We look forward to seeing you again soon at Honda Cars of Katy!

February 15, 2022

Helpful, Friendly, Fast, Parts in stock, kept me informed, even washed my car before returning. More

by robin52168
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Lively
Report | Print
Feb 23, 2022 -

Katy Honda responded

Thanks for the positive feedback! We hope to see you again soon at Honda Cars of Katy!

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