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Katy Honda

Katy, TX

Overview
Reviews
3.6
852 Reviews
Call Dealership (281) 994-0055

21001 Katy Freeway

Katy, TX

77450

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Showing 852 reviews

February 23, 2022

Quick repair. Solved problems that caused the need for repair. Loaner kept me mobile and working. Karl Kraig is the best service writer I’ve ever worked with. More

by Paul Houghton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kraig, Karl
Report | Print
Feb 24, 2022 -

Katy Honda responded

Hi Paul, we appreciate the kind words about your experience with Karl. Until next time, enjoy the road ahead!

February 22, 2022

Great job to the service advisor and the mechanics. Car came out feeling like new. Thanks! More

by aaloud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Feb 23, 2022 -

Katy Honda responded

Thanks. for the recommendation! We look forward to seeing you again at Honda Cars of Katy!

February 22, 2022

Awesome service & on time delivery. .the service writer was very helpful & straightforward on the service & pricing.. More

by St.john2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddie
Report | Print
Feb 23, 2022 -

Katy Honda responded

Thanks for the kind words! We appreciate your patronage!

February 21, 2022

My situation was handled quickly and professionally with the work done on time. I got a report that was comprehensive and easy to understand. Thanks guys. More

by NormS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Lively
Report | Print
Feb 23, 2022 -

Katy Honda responded

Hi Norm, we're delighted to hear your experience was efficient and professional! Thanks for choosing Honda Cars of Katy!

February 21, 2022

It was fast and easy and the person was very friendly. Car was ready in just a short time More

by dnaranjo.g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont know
Report | Print
Feb 23, 2022 -

Katy Honda responded

We're delighted to hear your kind words. We appreciate your patronage at Honda Cars of Katy and hope to see you again soon!

February 21, 2022

Fast, easy, very friendly service! I made an appointment by phone got in the next week! More

by TANYA B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Lively, Dwain Davis, Ricky Smith, Moussa Sininta
Report | Print
Feb 23, 2022 -

Katy Honda responded

Thanks for the five stars, Tonya! Hope to see you again soon!

February 20, 2022

I had a express service. Performed as promised and multi inspection report done as well. More

by majedi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Davidson
Report | Print
Feb 23, 2022 -

Katy Honda responded

Thanks for the kind words! We look forward to seeing you again soon at Honda Cars of Katy!

February 20, 2022

Troy is the absolute best to work with at Honda cars of Katy in the service department More

by aross4214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy
Report | Print
Feb 23, 2022 -

Katy Honda responded

Thanks for recognizing Troy! He's an asset to our team at Honda Cars of Katy. Thanks for trusting us with your automotive needs.

February 19, 2022

Dealer did not honor my oil change warranty. Canceled by dealer. Customer svs off to. More

by Lindsay.agnes
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Fred & Gregory.
Report | Print
Feb 23, 2022 -

Katy Honda responded

Hello Lindsay, Our team at Honda Cars of Katy truly values your feedback, I understand your frustration over the change in terms to the lifetime oil maintenance agreement, and I’d like the opportunity to discuss the matter with you in more detail. At your earliest convenience, please contact me at 832-913-7271. I look forward to speaking with you soon and resolving this issue. Thank you, Charley Leach Fixed Operations Manager

February 19, 2022

Good Service and fast resolution of issues Reachable location customer service is also good. Nice More

by sribasava
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Lively, Dwain Davis
Report | Print
Feb 23, 2022 -

Katy Honda responded

We're happy to hear that our team was able to find a resolution quickly! Looking forward to serving you again soon at Honda Cars of Katy.

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