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Katy Honda

Katy, TX

3.6
852 Reviews

21001 Katy Freeway

Katy, TX

77450

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Showing 852 reviews

February 26, 2022

Honda Cars of Katy is now the only dealership I will use. Wonderful customer service EVERY SINGLE VISIT! More

by jet196780
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Lively, Dwain Davis, Ricky Smith, Moussa Sininta
Feb 28, 2022 -

Katy Honda responded

We're delighted to hear your positive review! Thanks for the recommendation and for choosing Honda Cars of Katy!

February 26, 2022

Service appointment on 2/26/22. Easy check in. Nice waiting area. Received a text from the associate on my service letting me know if I need anything during my visit to text him. Gr More

by BrittanyC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy
Feb 28, 2022 -

Katy Honda responded

Thanks for the recommendation and five stars, Brittany! We appreciate you choosing Honda Cars of Katy and hope to see you again soon!

February 26, 2022

Very pleasant staff, easy scheduling, advised of what to expect, job done in time and met our expectations. Nice waiting area also. More

by rlcieslewicz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Online scheduling, Dwain Davis
Feb 28, 2022 -

Katy Honda responded

Hello, thanks so much for the positive feedback! We hope to see you again soon!

February 26, 2022

Customer service was excellent from your salesperson Robert. Everyone was very understanding of my situation and did everything they could to accommodate my needs. Very impressed. More

by Chris.yacoub
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert , Dwain Davis
Feb 28, 2022 -

Katy Honda responded

Hello Chris, we're delighted to hear that Robert & the team were able to assist you with your vehicle purchase. We look forward to seeing you again soon at Honda Cars of Katy!

February 26, 2022

The experience was great the sales person was very professional since we park until we left with the car. More

by Gina78ochoa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Letona
Feb 28, 2022 -

Katy Honda responded

Thanks for the five stars! Hope to see you again soon at Honda Cars of Katy!

February 25, 2022

Kevin was a great help. He knew what he was talking about when it came to the car specs. Very personable. Great enthusiasm and customer engagement. More

by nenvc670
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ramos
Feb 25, 2022 -

Katy Honda responded

Hello, appreciate the kind words you have about Kevin and his customer engagement. We look forward to providing you with great customer service again in the future. Have a great day!

February 25, 2022

Quickly service I got coupons for oil change Good price nice person I will come back More

by Patricia
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Davidson
Feb 28, 2022 -

Katy Honda responded

Thanks for the kind words, Patricia! We appreciate you choosing Honda Cars of Katy with your automotive needs.

February 24, 2022

Fast and excellent service! 30 minutes waiting time for the inspection of my car on time More

by aperezmoll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Lively, Dwain Davis, Ricky Smith, Moussa Sininta
Feb 25, 2022 -

Katy Honda responded

Hello, We are pleased to learn that our team provided you with a fast and excellent service experience. Thank you for choosing Honda Cars of Katy to service your vehicle. We enjoyed working with you and hope to see you back soon! Take care and safe travels.

February 24, 2022

Service rep are very professional and courteous. Service location is clean with plenty of places to sit and watch tv More

by tonyt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Brymer
Feb 25, 2022 -

Katy Honda responded

Hi Tony, We are happy to know that we could provide you with a positive experience while your car was being serviced by the service department at Honda Cars of Katy. Thank you for your kind words and positive feedback allowing us to improve our customer's experience. We appreciate your trust in our team and hope to get the chance to work with you again! Take care.

February 23, 2022

They got my car in right away and kept me updated for the time I had to wait. More

by Jc2951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwain Davis
Feb 24, 2022 -

Katy Honda responded

Hello, we appreciate your positive feedback and look forward to your next service!

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