Kars of Louisville
Louisville, KY
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2 Reviews of Kars of Louisville
I can't remember the salesperson's name but he was not very experienced and their service person should be fired. The car was nice, I test drove it with the gas light on, I asked if they were planning to very experienced and their service person should be fired. The car was nice, I test drove it with the gas light on, I asked if they were planning to put gas in it before I drove it and was advised that I would be fine. Not very comforting. I came back and while being under personal pressure, had wrecked my previous car and had one day left in my rental, I made an offer. The sales rep had to call someone that was not there to advise of the offer. He then tried to negotiate with me while repeating the information to the person on the phone. I felt like I was on a bad game show. After negotiating the price I accepted and we started the paperwork. I ended up helping the salesperson complete his portion of the paperwork, again, not much experience. The brakes squealed a bit during the test drive but the temperature outside was close to dew point so I thought that the squeal was moisture related. turns out, two calipers were seized and warped both rotors. Once I got home I washed it and brought it the garage to inspect the fluids more. I found the brake fluid to be burnt and the oil in the crankcase to be well past it's change interval. You would think that a brake inspection and oil change would be automatic when they receive the cars on the lot. I will not go back and would not recommend them. More
I bought a VW from them straight out and they said it was a one owner that had been very well taken care of. They said that they had a 50 point check system with their cars and it was a great running car. a one owner that had been very well taken care of. They said that they had a 50 point check system with their cars and it was a great running car. I know nothing about cars. The brakes were shot and I need a 1500 transmission within a week...lots of other stuff too. They are terrible and I really got ripped off. I didnt know what else I could do to keep others from doing the same.<br>JoAnn Miller<br> More