Karplus Warehouse Inc.

After reading the reviews on here, I was nervous but they had the car I was looking for so we drove to them to check it out. EVERYONE was kind, thoughtful, and considerate. From the owner, to Lon, to Eleazar had the car I was looking for so we drove to them to check it out. EVERYONE was kind, thoughtful, and considerate. From the owner, to Lon, to Eleazar, to Marcos, to the team on the lot....everyone was great. This isn't a fancypants dealership -- but you're not paying for that overhead either. Tons of upscale cars to choose from too. More

Not so great I got a response 11/15/2022. Nothing back from them yet. 11/16/2022 Original contact to them was 11/07/2022 Nothing back from them yet. 11/16/2022 Original contact to them was 11/07/2022 More

they never contacted me? ???? was very interested cash offer for the 2013 white jeep am still interested ???? was very interested cash offer for the 2013 white jeep am still interested More

I received the answer to my question but I wish there was more feedback on the dealership and how I would be able to finance the car. more feedback on the dealership and how I would be able to finance the car. More

Sleazy used car dealership, classic bait and switch tactics, they fail to mention the extra 3000$ in mandatory tracking devices. tactics, they fail to mention the extra 3000$ in mandatory tracking devices. More

This is terrible place to do business with. I started the morning off with a call from an incompetent salesman who lied to me and failed to send me the requested info. My second call to this bu I started the morning off with a call from an incompetent salesman who lied to me and failed to send me the requested info. My second call to this business resulted in talking to a second incompetent salesman who did the same! You would think that they would make an effort to at least call back a customer who is coming from out of town! More

Terrible service. 5 emails were never answered. Used their online online chat that was helpful and promised my questions would be answered and a visit would be setup b 5 emails were never answered. Used their online online chat that was helpful and promised my questions would be answered and a visit would be setup but never received an email. Find a better dealer if you can. More

This place is Horrible, they are slow to respond and even forgot that you inquired about a car. I would find a dealer that acutely cares about there customers. If I could award them no stars I would. forgot that you inquired about a car. I would find a dealer that acutely cares about there customers. If I could award them no stars I would. More

Never was contacted by the seller, even though that I have left my email address have left my email address More

Today was an unfortunate day at Karplus in Pacoima. I went to view a car and was very excited to see it and test drive it. The car was not ready to drive when I arrived and Elizabeth (Who was a sweet I went to view a car and was very excited to see it and test drive it. The car was not ready to drive when I arrived and Elizabeth (Who was a sweetheart) asked if I could come back later in the evening so they can get it washed and pulled out from behind a couple other cars. I said no problem and left. I went back with my wife tonight and test drove the car. I was ready to purchase and when we sat down one of the managers came and explained that the price posted online was a "starting price" and not the actual purchase price. He proceeded to tell me that it'd be extra for things like wheels, toolkits, lift kits, etc. He said the price would actually be $4,800 more than the listed price. After trying to understand the logic behind this he said, "All dealerships do this." Well, Mr. Manager, just because all dealerships do this, doesn't make it right. He encouraged me to look for a private party to purchase from. I left disappointed and felt completely bamboozled by this dealership. If I were you, I'd steer clear from this dealership. More