Karplus Warehouse Inc.

I had my own financing with navy fed. Told them I didn’t want a credit app. They said they would soft pull my credit to verify my identity. I said ok no problem soft pull. Then They hard Told them I didn’t want a credit app. They said they would soft pull my credit to verify my identity. I said ok no problem soft pull. Then They hard pulled my Experian and Transunion reports. Then the sales manager Javier gave me a xx excuse that they needed to do a hard pull. No reason why. He said “just call them and tell them you pulled out of the deal” and the whole time they could’ve just made a phone call to both bureaus to remove it. Was also told my car was being washed while I was an hour away at my credit union branch in Hawthorne getting the draft check to give to them. They said it would be done once I come back. It wasn’t. And I waited 30 additional minutes for that even after signing 2 million pieces of paperwork. Definition of shady dealer tactics. When I was signing the carfax disclosure their rating was 2.6/5. Starting to understand why that’s the case now. More

Lowball low energy bad service bad people bad everything should not be in service should be shut down should not be in service should be shut down More

I bought a jaguar used checked the car when I test drove everything seemed good got home and there was no radiator cap!!! Then the second time I tried to drive it it’s giving check engine light! Manager doe everything seemed good got home and there was no radiator cap!!! Then the second time I tried to drive it it’s giving check engine light! Manager does not care ! Pretty sure they cleared codes More

Since I got to the dealership I was very kindly received and right away we got to the car I was looking for. Thank you very much Luis for all your help. and right away we got to the car I was looking for. Thank you very much Luis for all your help. More

Karplus Warehouse was an absolutely horrendous experience! From the moment I walked in, the staff's rudeness was palpable. They seemed more interested in playing tricks than helping a customer. No experience! From the moment I walked in, the staff's rudeness was palpable. They seemed more interested in playing tricks than helping a customer. Not only did they try to sneak in extra charges, but they also argued incessantly over the smallest issues. The overcharging was blatant, and their attitude was dismissive and confrontational. It felt like they were more focused on their bottom line than customer satisfaction. Honestly, it was a total nightmare. I would strongly advise anyone to steer clear of Karplus Warehouse if they're looking for a pleasant car-buying experience More

They never got back to me. I would not recommend the dealership because they don't seem to respond to emails so what's the point! Not everyone can be on the phone all the time I would not recommend the dealership because they don't seem to respond to emails so what's the point! Not everyone can be on the phone all the time and I don't think they understand that. More

Have not talk a dealer as of yet I would like confirm my transaction please. transaction please. More

I sent several em's asking specific questions and did not get any response from anyone at the dealership.. get any response from anyone at the dealership.. More

Probably one of the most pathetic Thieving dishonest dealership ever they snuck in a insurance policy for $695 at the never told me after the fact I signed everything they said they had to do it because dealership ever they snuck in a insurance policy for $695 at the never told me after the fact I signed everything they said they had to do it because they had to pay the bank to take my loan total xxxxxxxx I just hope when I go to pick up the van it still has the new tires on it I took pictures to make sure the same ones are on it We will see when I pick it up on 17 July also tried to push me in I’m keeping the low jack theft device that supposed to removed when I get there and pick it up. What are my friends was going to Purchase a 2018 through 2020 Ford or Mercedes cargo vanMercedes Since he saw the crap they pulled he won’t be going there to do business with them I have purchased at least 15 cars in my life so far this was a complete joke More

Be aware! This car dealership is advertising false prices to get you to their door. When you start negotiation price with the manager, he will add at least $3, This car dealership is advertising false prices to get you to their door. When you start negotiation price with the manager, he will add at least $3,500 to the advertised price in the form of different type of fees on $15k priced car. The sales person we dealt with is really nice. They have a lot of cars. The advertised price should have been included all options and security system installed in the vehicle. Then, obviously you have to pay taxes and lic. gov fees. This company should change its illegal price advertising policy. More