Karp Buick
Rockville Centre, NY
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Craig Graber, our salesman at Karp Auto, gave great customer service. He made us appreciate the Buick Verano, explaining its features and with our demonstration ride. Upon picking up our new car he onc customer service. He made us appreciate the Buick Verano, explaining its features and with our demonstration ride. Upon picking up our new car he once again showed us our car's features and his follow up call was appreciated. We will certainly recommend the Karp Dealership and the services of Craig Graber. More
I recently purchased a used vehicle from Karp Volvo in Rockville Centre. My Salesman was Audley Bullock. Audley was professional and very knowledgeable. But above all, "non-pressure" and a pleasure to Rockville Centre. My Salesman was Audley Bullock. Audley was professional and very knowledgeable. But above all, "non-pressure" and a pleasure to deal with. Todd Johnson from the finance department ws equally as helpful in getting me a loan that would work for me. I hope in the future the service department is as helpful as these two gentlemen. I would definitely recommend this dealership to my friends and family. More
This is the most fantastic dealership I have ever dealt with. The manager David Wells is a true gentleman, very caring and so efficient! He located the car I wanted in one day and the way he treated me and with. The manager David Wells is a true gentleman, very caring and so efficient! He located the car I wanted in one day and the way he treated me and my husband was truly outstanding. My salesman Craig Graber was the kindest and nicest man....I had called him three months ago, along with many other dealers, and his personality on the phone grabbed me. He was not the typical pushy salesman mentality...he truly wanted me to be happy with both the car and the price.Both him and David were terrific about respecting my budget. When I got into my new car Craig seemed sincerely excited for me and gave me the most thorough lesson in using the vehicle, signed me up for Onstar, etc...Craig handled all the insurance and DMV matters in one day, it was the easiest transition for me! It was a great experience and I will highly reccomend this dealership......It has a great reputation and it deserves it! More
I was treated exceptionally well with no pressure,after meeting with the Karp Buick staff ,I did some comparison shopping and found them to be more realistic and honest without drawing me in with a low bal meeting with the Karp Buick staff ,I did some comparison shopping and found them to be more realistic and honest without drawing me in with a low ball price and then not able to deliver at the price quoted,as so many other dealers did to me.Ms Adda Sjoberg was friendly with real sincerity,warm and courteous,making me feel at ease and allowing me to make an independent decision to buy. When i picked up my new Buick Rick Davila stayed late into the evening to wait for me to arrive.He was friendly courteous, and kind and did not rush me,he made sure that I understood all the necessary features,he then suggested that i come in again to review and answer any additional questions in operating the car,which I did and once again he provided me with all the time I needed to understand how to operate the vehicle. Finally,i would like to express my pride and happiness that after 33 years of driving Japanese and German cars its great to be back in an American manufactured car that can easily stand up in quality,performance and beauty to anything that any foreign country can produce. Alan Bankhalter More
I went to Karp Buick with the intention of having some questions answered regarding the Buick Regal CXL. I left Buick Karp that day with a new car, a smile on my face, and the satisfaction that, having wo questions answered regarding the Buick Regal CXL. I left Buick Karp that day with a new car, a smile on my face, and the satisfaction that, having worked with Roy, all my questions were answered and the transaction from start to finish was a pleasure. Without hesitation I will return to Karp Buick for future purchases and look forward to working with Roy again. More
This has been the most pleasant car buying experience I have ever had. I got a great price with no pressure from the saleman. He was effective, knowledgeable and courteous. It seemed that his sole missi have ever had. I got a great price with no pressure from the saleman. He was effective, knowledgeable and courteous. It seemed that his sole mission was to make us happy and satisfied. My next purchase will deffinitly be at Karp. More
I began searching for a reasonably priced used car in early January to replace my 16 year old GMC. I have a company vehicle available so my personal vehicle needs are minimal. I am a volunteer fireman so early January to replace my 16 year old GMC. I have a company vehicle available so my personal vehicle needs are minimal. I am a volunteer fireman so basically I needed a vehicle to get me back and forth to the firehouse. I searched the internet and produced a list of about 10 vehicles that met my needs and budget. For the money I wanted to spend, the first 5 dealerships I visited resulted in what I can only describe as lukewarm interest in my business. My sixth, and last stop was at the Karp Auto dealership in Rockville Centre, NY. The fact that this visit was my last stop can be summed up in 2 words, Audley Bullock. From the second I walked through the dealership door, I was treated as if I were purchasing a Rolls Royce instead of the older GMC Envoy Karp had listed on their website. Audley's level of interest in my needs and attention to every detail of the sales process represented the very essence of Excellence in Customer Service. The inevitable issues that might be discovered in a pre-sale inspection of any pre-owned vehicle, were addressed to a level well beyond my expectations. Karp's pre-delivery vehicle prep was outstanding and the vehicle was delivered to me in as close to "as new" condition as possible. Several minor vehicle issues that arose in the weeks following my purchase were handled by Karp's Service Department in the most timely, efficient manner possible and again easily exceeded my expectations. I would have rated Karp a 10 had the score been available. I can only describe the service I experienced at Karp as world class. My overall experience with Audley Bullock and Karp's Service Department indicates a corporate culture of customer service that, in my experience, is unmatched here on Long Island. I will make every effort to refer business to Audley Bullock and Karp whenever possible. More
This is our third car purchase with Karp Automotive. Each time we have been treated with courtesy and professionalism. Our salesman, Craig Graber, was very knowledgeable and took the time to go over the par time we have been treated with courtesy and professionalism. Our salesman, Craig Graber, was very knowledgeable and took the time to go over the particulars of each vehicle, tailoring our purchase to our lifestyle. We are very satisfied with our most recent purchase of a 2012 Buick Regal. Overall, Karp Automotive has been extremely responsive to our needs. More
It was a very pleasant buying experience.Audley Bullock was a very knowledgeable and experienced salesperson. He answered all my questions,and sold me the exact car I was looking for. was a very knowledgeable and experienced salesperson. He answered all my questions,and sold me the exact car I was looking for. More
We came in to lease a 2012 Buick Enclave and were very upside down on our current car but Rick from Karp was able to work the numbers on both vehicles to make it happen for us. We love the car and servic upside down on our current car but Rick from Karp was able to work the numbers on both vehicles to make it happen for us. We love the car and service we received from Rick and the Karp dealership. More