Karma Westfield | Page 4

Nina’s customer service was amazing! ! Make sure to ask for her. Very informative and helpful. ! Make sure to ask for her. Very informative and helpful. More

I came in not expecting too much from the selection I saw online for the dealership but I was pleased to find a few cars I loved. Although most were out of my price range I worked with Karmas great team and online for the dealership but I was pleased to find a few cars I loved. Although most were out of my price range I worked with Karmas great team and was able to find a car that fit all my needs and requests. They worked efficiently as a team and provided a great environment to be around in purchasing a vehicle, highly recommend coming to Karma to car shop! More

Great place to buy your first car, Nina was very professional and patient, the karma experience was great!!!!! professional and patient, the karma experience was great!!!!! More

Miles made me feel like he wasn’t selling me a car but helping me buy my Benz C300. He was knowledgeable of the car and made my mom and I have a good buying experience. helping me buy my Benz C300. He was knowledgeable of the car and made my mom and I have a good buying experience. More

Karma Westfield has a great selection of cars and is willing to find a good price for both parties. I really appreciated the quality of the car, and the paitence/attention to detail from the staff. Many willing to find a good price for both parties. I really appreciated the quality of the car, and the paitence/attention to detail from the staff. Many thanks to Lamont for working with us. More

Best experience ever! Drove out with my dream car (Range Rover Sport). Make sure to ask for Nina! Drove out with my dream car (Range Rover Sport). Make sure to ask for Nina! More

Great and attentive service and are willing to meet you half way on your price. half way on your price. More

I had a fantastic experience at Karma Westfield. The staff were incredibly knowledgeable, patient, and genuinely interested in finding the best car for my needs. They offered transparent pricing and The staff were incredibly knowledgeable, patient, and genuinely interested in finding the best car for my needs. They offered transparent pricing and no-pressure guidance throughout the process. I drove away with a great vehicle and a smile on my face. Highly recommend them for anyone looking for a positive car buying experience! More

Came in over the weekend and Nina attended me. I was very pleased with all the information she was able to provide and the work she put in to make sure we had a deal! 10/10 experience at Karma. I was very pleased with all the information she was able to provide and the work she put in to make sure we had a deal! 10/10 experience at Karma. More

Please do not do business here. I had to change my review due to a recent incident. I’m a disabled veteran and law enforcement officer who purchased a 2018 Porsche from this dealers I had to change my review due to a recent incident. I’m a disabled veteran and law enforcement officer who purchased a 2018 Porsche from this dealership in sept 2023. Initially, my experience wasn’t terrible, Negotiations went well, and I was told that I would get a full warranty when I purchased my vehicle when reviewing the contract, I noticed that the paperwork said I declined the warranty. I immediately address this with the finance manager Tiffany and the manager Iggy. I was assured that everything would be fine and Corrected. When I finally got my warranty and read through it, it was only for powertrain coverage and not the warranty that we agreed upon I was told that I would have to pay an additional $1500 to get the warranty that was discussed during negotiations. I paid the $1500. I received my new paid warranty paperwork and call the warranty company to confirm that it was correct. recently, I went to the Porsche dealership due to a problem with the rear spoiler. I was later informed that I was under no warranty. when I called the warranty company. They said the warranty was canceled due to dealer error in late October 2023 when I called the dealership to speak to Iggy, I was informed that I would be giving a call back and the situation would be rectified the next day when I called being that I was at the Porsche dealership with my vehicle waiting to hear about the warranty information. My calls kept being redirected. Eventually I got a call back from Tiffany who told me that she needed to speak with Iggy and that my call would be returned. I heard nothing from the dealership and I repeatedly called. every time I asked to speak to the finance manager or the manager My call was redirected or I was told that I would be called back. No one ever got back to me or rectify the situation, I sent several emails still no answer. I am now in the process of taking legal action contacting the Better Business Bureau and the Westfield Chamber of Commerce to report of this conduct Being that it now falls under consumer fraud. I have my initial contracts, and I also have email correspondence pertaining to us discussing the warranty and the check which was cashed, I also have correspondence from the warranty company DOWC that both contracts were canceled due to dealer .There are other dealerships with the car that you want please do not do business here . if I never had to take my vehicle in for service, I would’ve never known of the contract being canceled. Buyer beware More