Karma Westfield

1 Star – Disgraceful Customer Service Purchased a 2023 BMW X5 from Karma Westfield in January. After a mechanical issue forced me to sell the vehicle, I paid off the loan and requested a GAP insurance ref BMW X5 from Karma Westfield in January. After a mechanical issue forced me to sell the vehicle, I paid off the loan and requested a GAP insurance refund. Ally confirmed the refund was sent to the dealership in September. Karma Westfield has withheld the funds despite receiving all documentation. They ignore emails, dodge calls, and offer weak excuses like being “away from the desk.” Absolutely unacceptable behavior—buyers beware. More

xxxxxxx weird funny nasty Mean rude What Others Say I had a great purchasing experience at Karma. Stephanie was absolutely spectacular. Made my buying process very simple and easy. I look for... Read had a great purchasing experience at Karma. Stephanie was absolutely spectacular. Made my buying process very simple and easy. I look for... Read More The folks at Karma were knowledgeable and friendly. They drove a hard bargain but we eventually ended up at a fair price More

I had a great purchasing experience at Karma. Stephanie was absolutely spectacular. Made my buying process very simple and easy. I look forward to purchasing from karma in the near future again. Stephanie was absolutely spectacular. Made my buying process very simple and easy. I look forward to purchasing from karma in the near future again. More

The folks at Karma were knowledgeable and friendly. They drove a hard bargain but we eventually ended up at a fair price. Delivery was the quickest of any Carr buying experiences I can remember, and They drove a hard bargain but we eventually ended up at a fair price. Delivery was the quickest of any Carr buying experiences I can remember, and they had the car detailed and fueled full for me! Awesome! More

My wife and I had a wonderful experience with Stephanie! She was very responsive, accommodating, and super straightforward… no xx which I appreciate. We’d buy from Stephanie and Karma again in a heartbeat. She was very responsive, accommodating, and super straightforward… no xx which I appreciate. We’d buy from Stephanie and Karma again in a heartbeat. More

I bought my son's first car in January at Karma. We were very excited. Then excitement turned into disappointment. We have had the car for 7 months now and it is great and have not had 1 problem wit We were very excited. Then excitement turned into disappointment. We have had the car for 7 months now and it is great and have not had 1 problem with it. The dealership on the other hand was a nightmare. I would not recommend this experience for anyone. They added warranties that we did not want and did over see them on the screen. All they pushed for was signatures. They agreed to give us our money back but it took 7 months of poking at them. It got so bad that we contacted News 4 Better get Baquero. The manager Carlos was useless and continue to tell us he was on top of it. We even asked for a different managers, they spoke to us then moved us back to Carlos. It took Carlos "leaving the dealership" to finally get help in our refund. Terrible! I only give a 1 star review because the car is good. More

Daryelis is the best! She made sure i left with a great deal. highly recommended her She made sure i left with a great deal. highly recommended her More

Scam said car was one price then jacked it up by 7000 dollars thru so called undisclosed fees walked out don’t go there very shady dollars thru so called undisclosed fees walked out don’t go there very shady More

Not good deal with this dearlership they dont know how to deal with customer. They do wrong in bill of sale deal with customer. They do wrong in bill of sale More

Thank you Daryelis for helping out with getting my new Range Rover velar . I love my new car !! Range Rover velar . I love my new car !! More