Karl Knauz BMW - Service Center

I think is fair to tell the truth... good or bad Hi. I used Knauz BMW service to serve both my bmw x3 and x6. My service representative had been Mr.Jeremy Zndersic. I had been a bmw customer for year Hi. I used Knauz BMW service to serve both my bmw x3 and x6. My service representative had been Mr.Jeremy Zndersic. I had been a bmw customer for years and in different states, and had always served my bmws in the dealership under the wonderful warranty that the brand offers. Having said that, I had been serving my bmws here in Illinois in Knauz. Mr. Zndersic in couple of times had gotten out of his way just to address situations that weren't part of the reasons why I took the car in for service. In other words he had taken the initiative to address an issue unknown for me. I don't know about you, but for me, that had been a first one. Also, the fact that he had kept in contact with me after my services had been an excellent opportunity for me to let him know if the service was effective or not. So in that sense, the service that Knauz offers and in particular the face of that service Mr. Zndersic, had been outstanding. It is just that plain an simple. So, if you have a bmw to service, take it to Knauz. You will be pleased. jro More

Fabulous service from someone who really cares! The whole experience of buying and servicing at Knauz is second to none. Having purchased, a five series and an X5 I have recieved nothing but EXCELLE The whole experience of buying and servicing at Knauz is second to none. Having purchased, a five series and an X5 I have recieved nothing but EXCELLENT service and would not hesitste in reccomneding the company to everyone we know! Thank you! More

Above and beyond I have been going to Knauz Service for seven years and the service department has always been very good. Cesar Salcedo however is exceptional. He expl I have been going to Knauz Service for seven years and the service department has always been very good. Cesar Salcedo however is exceptional. He explained everything thoroughly and give you the options to have your car running as it should be. He gets back to you as quickly as possible and even if the problem is big he makes it easy for you to take and have the best repair for my car. Thank you very much! More

Jeremy Zndersic is the best with his customer service!! Jeremy Zndersic is always very professional and efficient. I give the service department at Karl Knauz BMW five stars, that's how great Jeremy is. Jeremy Zndersic is always very professional and efficient. I give the service department at Karl Knauz BMW five stars, that's how great Jeremy is. More

Jeremy does it right!! I have multiple BMW vehicles and I religiously take them to Knauz BMW JUST BECAUSE of Jeremy Znidersic. He has gone over and above time and time again I have multiple BMW vehicles and I religiously take them to Knauz BMW JUST BECAUSE of Jeremy Znidersic. He has gone over and above time and time again. I cannot say enough good things about his ability to be knowledgeable about my vehicle, truthful and fair in the quotes I am given, and thorough with follow up. I would recommend anyone to come in and deal with Jeremy and I would be thrilled if a guy like him would date my daughter. More

Service Fast smooth service on my x5 M. Cesar Saucedo is always an excellent guy there, he is fast and efficient:) Been going here for the past two years and Fast smooth service on my x5 M. Cesar Saucedo is always an excellent guy there, he is fast and efficient:) Been going here for the past two years and never a problem. More

The best dealership/service in Illinois!!! I can't say enough about the personal service I recieve from Knauz ie Jeremy Znidersic. In the past I have purchased cars from Firlds and Motor Works. I can't say enough about the personal service I recieve from Knauz ie Jeremy Znidersic. In the past I have purchased cars from Firlds and Motor Works. Notice in the past!! Ever since I've walked into Knauz I never looked back. Jeremy is the ultimate professional. He acknowledges the pronlem, acts on it and assures you everything will be taken care of. I know in in great hands when Jeremy Z. takes care of my BMW's. More

Judy Powell Sales Consultant I had a great experience with Judy! I was walking through the showroom and noticed a BMW that caught my eye. Judy said hello and asked if I was inte I had a great experience with Judy! I was walking through the showroom and noticed a BMW that caught my eye. Judy said hello and asked if I was interested in buying and I said I might be because I was picking up my BMW from the shop. She was so personable until, I couldn't help but listen. She mentioned some 2015 BMW that were on sale. I thought, let's listen to the lady with the personality. Guess what, she got a sale that day! It's nice when you're treated as an individual and not talked down too. She is someone that I will refer others too! More

Tech Support I am not very savvy when it comes to figuring out all that the X3 is capable of doing. These two young gentlemen have been more than patient with me I am not very savvy when it comes to figuring out all that the X3 is capable of doing. These two young gentlemen have been more than patient with me and my questions. They always have a smile and are very pleasant to work with. Thank you BMW for providing this valuable service. More