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Karl Knauz BMW

Lake Bluff, IL

4.7
1,287 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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407 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 1,287 reviews

November 20, 2021

We worked with Sam, who was very professional and able to answer every one of our questions in helping find the right car for us. He was a pleasure to work with as was everyone else we interacted with at the More

by joshabern
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Nov 22, 2021 -

Karl Knauz BMW responded

Hi there, thank you very much for reaching out to us. We're thrilled to hear that Sam, Luke, & Scott were all such a pleasure to work with! We strive to provide friendly, yet professional service, so it's wonderful to receive your comments. Thanks again for sharing your thoughts with us & congratulations on your new BMW! We're looking forward to your next visit!

November 17, 2021

I had a great experience working with Rolly. I stopped by the dealer to look at a new 430i convertible on the lot. Rolly came out and greeted me and answered my questions, eager to show me the car’s features More

by brian c
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Rodriguez
Nov 17, 2021 -

Karl Knauz BMW responded

Hi Brian, thank you very much for taking the time to share your experience. It's wonderful to hear that Rolly & Alec were both such a pleasure to work with! Ensuring that our clients are met with friendly, transparent service is extremely important to us, so we're very glad to receive your comments. Congratulations on your new 4 Series Convertible! We hope you're loving your new BMW & we're looking forward to your next visit!

November 12, 2021

I walked in Knauz BMW one afternoon to inquire about BMW X4 and X6 one day, and 5 days later I had a new BMW my garage. Sam Picchietti was the nicest client advisor I have interacted! Patient, polite and kn More

by Wellington
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Tellez
Nov 12, 2021 -

Karl Knauz BMW responded

Hi Wellington, thank you for taking the time to share your experience with us. We're thrilled to hear how much you enjoyed working with Sam & Alex to purchase & familiarize yourself with your new BMW! We strive to provide friendly, knowledgeable service, so it's wonderful to receive your comments. Thank you for leaving this review & congratulations on your new Sports Activity Coupe! We'll see you next time!

November 11, 2021

Purchased a 2020 CPO X3. Sam Picchietti was great to work with and was very knowledgeable and honest, patient and not pushy, and provided a great buying experience. More

by scott.goldstein85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Karl Knauz BMW responded

Hi Scott, thank you for leaving this review. We're so glad to hear how much you enjoyed working with Sam, Luke, & Doug to purchase your X3! We always appreciate feedback, & comments like yours are especially rewarding to receive. We hope you're loving your new BMW & we're looking forward to your next visit!

November 09, 2021

Sam was attentive, knowledgeable and right on. I would buy another car from him any day. More

by CarynRobin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex in geniuos
Nov 09, 2021 -

Karl Knauz BMW responded

Hi Caryn, thank you for leaving this review. We're very excited to receive your comments about your experience working with Sam! It's wonderful to hear that everything went so smoothly. Congratulations on your new BMW! We appreciate you reaching out & we're looking forward to the next opportunity to work with you!

November 06, 2021

Thank you to Knauz BMW and Bob Geisheker for another extremely easy transition to our latest leased BMW. This is the third we have leased from Knauz with Bob's help and guidance. You could not ask for a More

by esmeidel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Nov 08, 2021 -

Karl Knauz BMW responded

Hi there, thank you for reaching out to us. We're thrilled to hear that you had another great experience working with Bob! We strive to provide low-pressure service & foster long-lasting relationships, so it's wonderful to receive your comments. Thank you very much for your business over the years, as well as taking the time to leave your thoughts with us. Congratulations on your newest BMW! We're looking forward to your next visit!

November 05, 2021

Bob Geisheker was phenomenal and made everything super easy and pleasant. Bob made the process smooth and our talks were quick with no hassle. He was patient while we made my custom order and could not be More

by Khan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Wojtas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Nov 05, 2021 -

Karl Knauz BMW responded

Hi Khan, thank you very much for taking the time to leave this review. It's wonderful to hear how much you enjoyed working with Bob to customize your X5! We strive to ensure that every visit is enjoyable & productive, so we're very glad to receive your comments. Congratulations on your new BMW! We appreciate your feedback & we're looking forward to the next opportunity to work with you!

November 05, 2021

Thank you Sam for your kindness, availability and competence. We bought the car we like and we are very happy. You made our trip to Knauz a very pleasant experience. If we need another car we’ll come More

by francescainviaggio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Zndersic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Karl Knauz BMW responded

Hi there, thank you for leaving this review. We're so glad to hear how much you enjoyed working with Sam! Providing great service is our top priority, so we're thrilled to receive your comments. Congratulations on your new BMW! We appreciate you reaching out to us & we're looking forward to your next visit!

November 03, 2021

I bought another car from Bob. He is always professional and makes the whole experience go really smooth. More

by Kevin T.
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Karl Knauz BMW responded

Hi Kevin, thank you for leaving this review. We're thrilled to hear that you had another great experience working with Bob! We appreciate your business, as well as your kind words. Congratulations on your new BMW! We're looking forward to the next opportunity to work with you!

October 31, 2021

Working with Bob was a great experience. Bob took the time to understand what you wanted and didn't push you to buy something you didn't want like most sales people do. I felt like he treated my wife and More

by smeyn11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Nov 01, 2021 -

Karl Knauz BMW responded

Hi there, thank you for reaching out to us about your experience working with Bob. It's wonderful to hear that he was such a pleasure to work with! We strive to provide knowledgeable, friendly service in a low-pressure environment, so we're very glad to receive your comments. Congratulations to you & your wife on your new BMW! We appreciate your feedback & we're looking forward to the next opportunity to work with you!

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