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Karl Knauz BMW

Lake Bluff, IL

Overview
Employees
Reviews
4.7
1,287 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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407 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 1,287 reviews

December 27, 2021

Great sales person (Sam Picchieti) wth sound product knowledge and friendly, customer-focussed approach. Great job! More

by Frank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2021 -

Karl Knauz BMW responded

Hi Frank, thank you very much for leaving this review. We're thrilled to hear that you had such a great experience working with Sam! We strive to provide great service, so it's wonderful to receive your kind words. Congratulations on your new BMW! We appreciate you sharing your thoughts with us & we're looking forward to your next visit!

December 21, 2021

Worked with Sam P. Very professional and he helped a lot to find the right car for me. More

by Florian S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2021 -

Karl Knauz BMW responded

Hi Florian, thank you for leaving this review. We're so glad to hear how much you enjoyed your experience working with Sam! Congratulations on your new BMW; we're thrilled to hear you found what you were looking for! We appreciate you sharing your thoughts with us & we're looking forward to the next opportunity to work with you!

December 21, 2021

Purchased several vehicles from Knauz at Land Rover and BMW. Good selection and responsive staff. More

by MS
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2021 -

Karl Knauz BMW responded

Hi there, thank you for reaching out to us. We're so glad to hear that you've been met with consistently great experiences at both Land Rover & BMW & that Sam was such a pleasure to work with during your last visit! Thank you for your business over the years & congratulations on your newest BMW! We appreciate your feedback & we're looking forward to your next visit!

December 19, 2021

Taking a casual look at bmw…met sam Picchietti and sells trust well. Rest is history. More

by meierhoffjack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
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Dec 19, 2021 -

meierhoffjack responded

Sales staff and follow up customer service is very strong. Management is regid and tough on exceptions and somewhat arrogant, at times.

Dec 19, 2021 -

meierhoffjack responded

Sales did a great job and everyone I met wanted to help.

Dec 21, 2021 -

Karl Knauz BMW responded

Hi there, thank you for reaching out to us about your experience. We're very glad to hear how much you enjoyed working with Sam! We strive to ensure that our clients are met with prompt & friendly service, so we appreciate your kind words regarding Sam & the rest of our staff. Congratulations on your new BMW & thanks again for sharing your thoughts with us! We'll see you next time!

December 19, 2021

I’ve been doing business with Knauz for 10 years. Two reasons for that: outstanding service and great people. I just had the pleasure of working with Sam Picchietti and Luke. I will continue coming ba More

by Shafft79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
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Dec 21, 2021 -

Karl Knauz BMW responded

Hi there, thank you so much for your kind words. We're thrilled to hear how much you enjoyed working with Sam, Scott, & Luke during your last visit! We also appreciate the fact that you've been willing to drive out of your way to work with us for the past decade! We strive to provide great service & foster lasting relationships, so it's wonderful to receive your feedback. Congratulations on your newest BMW & thank you for your business over the years. We're looking forward to the next opportunity to work with you!

December 15, 2021

My family and I have been buying/leasing cars from Kanuz for quite some time. We recently leased a brand new 2022 BMW x3. We always work with Bob Geisheker - he's always been the best. Honorable, full of More

by JAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2021 -

Karl Knauz BMW responded

Hi there, thank you for taking the time to share your thoughts with us. It's wonderful to hear that you had another great experience working with Bob! We strive to provide great service & foster lasting relationships, so we're thrilled to receive your kind words. Congratulations on your new X3! We appreciate your business over the years, as well as your feedback. We'll see you next time!

December 08, 2021

Sam Picchietti at Knauz worked with us to purchase a 2022 BMW X3. Sam was very helpful on the phone when I first contacted the dealer, so we made an appointment to see Sam. When we went to the dealership, More

by JPC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2021 -

Karl Knauz BMW responded

Hi there, thank you for taking the time to reach out to us about your experience. It's wonderful to hear that Sam was such a pleasure to work with & that he helped make the process of purchasing your new X3 so stress-free! We strive to ensure that our clients are met with friendly, yet knowledgeable service, so we greatly appreciate your comments. Congratulations on your new BMW! Thank you for your recommendation. We're looking forward to your next visit!

November 26, 2021

Bob and Scott are a winning combination! Beyond grateful Bob and Scott are a winning combination! Beyond grateful for their expertise and love love love my ride! More

by Anitar25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
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Nov 26, 2021 -

Karl Knauz BMW responded

Hi there, thank you very much for leaving this review. We're thrilled to hear how much you enjoyed working with Bob & Scott to purchase your new BMW! We're so glad to hear how much you're loving your new Bimmer! Thanks again for your kind words. We're looking forward to your next visit!

November 24, 2021

Same and the team made buying an experience, instead of a nightmare. Smooth transaction from beginning to end. Knauz is class. Hook up with Sam, he’ll dazzle you! More

by lrobbins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2021 -

Karl Knauz BMW responded

Hi there, thank you for leaving your thoughts with us. We're thrilled to hear how much you enjoyed your experience working with Sam & the rest of our team! We always appreciate feedback, & comments like yours are especially rewarding to receive. Congratulations on your new BMW & thanks again for reaching out! We're looking forward to your next visit!

November 22, 2021

Another great buying experience at Knauz BMW! Very easy process and excellent customer service all the way through! More

by gpellini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2021 -

Karl Knauz BMW responded

Hi there, thank you very much for leaving this review. We're thrilled to hear that you had such a great experience working with Sam & Luke! Congratulations on your new BMW! We appreciate you taking the time to reach out to us & we're looking forward to the next opportunity to work with you!

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