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Karl Knauz BMW
Lake Bluff, IL
1,287 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,287 reviews
January 31, 2022
We purchased our new BMW by phone and email since there are no new cars available for purchase in our area. We had such a great experience at the dealership that we agreed for our next purchase we will tr are no new cars available for purchase in our area. We had such a great experience at the dealership that we agreed for our next purchase we will travel to Karl Knauz BMW regardless of the distance. Sam Picchietti is the salesperson to ask for. He is professional, personable, with no pressure to buy. Upon arrival at the dealership, he made us feel right at home. Luke Wojtas explained the technical aspects of the vehicle to my wife (the primary driver) and made her feel extremely comfortable respectfully knowing that she may not be as tech savvy as younger drivers. Highly recommend BMW buyers seek out Sam Picchietti and Luke Wojtas at Karl Knauz BMW. More
by lcurtis
January 30, 2022
Thanks to Rolly Davidson for another purchase of a BMW. Highly recommend. Also thanks to Alex Tellez for a thorough new car walk thru. Highly recommend. Also thanks to Alex Tellez for a thorough new car walk thru. More
by Rick Smith
Employees Worked With
January 26, 2022
Have always had great service from Knauz. Shout-out to Service Advisor Jeremy Z for being helpful and great on follow-up! Service Advisor Jeremy Z for being helpful and great on follow-up! More
by Jen S
Employees Worked With
January 22, 2022
Sam was terrific. No pressure. Friendly, informative. Best car salesperson I’ve ever dealt with! Very happy with our experience Highly recommend Sam and Knauz. Best car salesperson I’ve ever dealt with! Very happy with our experience Highly recommend Sam and Knauz. More
by caraslp
January 15, 2022
What a great experience! I have purchased over 40 automobiles from dealerships in my lifetime (so far) and the one recently handled by Rolly Davidson is by far one of the very best. Rolly and the Kn automobiles from dealerships in my lifetime (so far) and the one recently handled by Rolly Davidson is by far one of the very best. Rolly and the Knauz team displayed top notch professionalism and product knowledge and each member was extremely attentive and strived to fully satisfy each and every one of my needs. I arrived from 42 miles away and will be traveling this this distance to see Rolly once again soon when my wife needs another vehicle. Looking forward to that occasion, job well done, thanks guys! More
by Enzo1
January 14, 2022
Knowlegeable , customer first orientation. Sales rep was open and forthcoming with information. Made it easy open and forthcoming with information. Made it easy More
by Alanarmer51
January 11, 2022
Purchased from Sam Picchietti at Knauz and I was impressed by his excellent and professional service, great communication and followthrough from start to finish. It was a sight unseen transaction w impressed by his excellent and professional service, great communication and followthrough from start to finish. It was a sight unseen transaction with no disappointments when the car arrived. Well done! More
by marc
Employees Worked With
December 31, 2021
I worked with Sam Picchietti at Knauz and the experience was really good. I was in the market for a new BMW and selected the M340. Sam's approach was collaborative and he was timely with his follow ups. was really good. I was in the market for a new BMW and selected the M340. Sam's approach was collaborative and he was timely with his follow ups. I felt like Sam gave me open and honest feedback to the questions I had and that made me even more comfortable working with him. I would also give the entire operation from initial inquiry to final close and financing an A - just a good group to work with and I highly recommend them!! Evan L. Arlington Heights. More
by evanlaskaris
Employees Worked With
December 28, 2021
Our first experience with Marek at Karl Knauz BMW several years ago lead us to ordering a new X5 in October ‘21. Very pleased with every department customer service. With the shortage of cars at most deale years ago lead us to ordering a new X5 in October ‘21. Very pleased with every department customer service. With the shortage of cars at most dealerships, Knauz had the most and worked our special production order. They were very informative along the way. Well worth coming from out of state to see Knauz. More
by gmrachek
