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Karl Knauz BMW

Lake Bluff, IL

4.7
1,287 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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407 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 1,287 reviews

June 15, 2022

Just purchased my fourth BMW and first EV from Karl Knauz BMW. I was apprehensive as this was an online purchase, at great distance so trust is paramount. As it has turned out I was worried unnecessarily a More

by Paul F.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Karl Knauz BMW responded

Hi Paul, thank you very much for taking the time to share your thoughts with us. We know that purchasing a new car is a big decision in-person, let alone, from states away, so we understand your initial apprehension. However, we're glad you gave us the opportunity & we're thrilled to receive your comments about your experience working with Spencer! We strive to provide friendly, transparent service, so it's wonderful to hear that he was so helpful from initial call to delivery. Congratulations on your newest BMW & first EV! We greatly appreciate your business, as well as you reaching out to us!

June 05, 2022

It took me awhile to build my new BMW. Went back to talk with Rolly Davidson and Luke Wojtas several times. That answered all my questions and were very patient.Car turned out better than More

by obenale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Karl Knauz BMW responded

Hi there, thank you for leaving this review. It's wonderful to hear that you had such a good experience working with Rolly & Luke to order, learn about, & take delivery of your new special-ordered BMW! Providing thorough, friendly service is extremely important to us, so it's wonderful to receive your comments. Congratulations on your new Bimmer & thanks again for reaching out to us!

May 29, 2022

Second vehicle purchased here and everyone, especially Rolly, made the experience a great one. Highly recommend. More

by Bob B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Karl Knauz BMW responded

Hi Bob, thank you for reaching out to us. We're thrilled to hear that you had such a great experience working with Rolly! Thank you for your business, & congratulations on your newest BMW! We're looking forward to the next opportunity to work with you.

May 24, 2022

Our sales person and now a good friend Rolly Davidson, made buying another BMW at Knauz BMW a stress free and fun day. I also appreciated the quick completion of the finance paperwork that was transparent More

by y.chung1125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Karl Knauz BMW responded

Hi there, thank you for taking the time to share your thoughts with us. We're thrilled to hear how much you enjoyed working with Rolly & Doug! Providing friendly, customer-focused service is our top priority, so it's wonderful to receive your comments. We always appreciate hearing from our clients, but comments like yours are especially rewarding to receive. Congratulations on your newest BMW & thank you for your business, as well as your kind words. We're looking forward to your next visit!

May 20, 2022

Love, love our new BMW-X7 which we purchased through Knauz in Lake Bluff, Il. Rolly Davidson (our salesman) was absolutely amazing !! Our interaction with him was flawless !!! He was extremely thorough More

by iluvcabbits
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Karl Knauz BMW responded

Hi Frank & Susan, thank you for taking the time to leave this review. We're thrilled to hear how much you enjoyed working with Rolly! We always appreciate feedback, but comments like yours are especially rewarding to receive. Thank you for making such a long journey to pick up your new X7 & thank you for your recommendation. We're so glad to hear that you're loving your new BMW! Thanks again for reaching out to us!

May 21, 2022 -

iluvcabbits responded

Wonderful Sales/Rolly and lovely dealership !!!

May 14, 2022

Best dealer experience I have ever had. Sam was knowledgeable and was very helpful. I would buy here again!! More

by Doug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Karl Knauz BMW responded

Hi Doug, thank you for leaving this review. We're so glad to hear how much you enjoyed working with Sam! We strive to provide great service, so it's wonderful to receive your comments. Congratulations on your new BMW & thanks again for taking the time to reach out to us. We'll see you next time!

May 07, 2022

Just purchased my 5th BMW from Knauz. They always do a great job and treat me fairly. This time our sales person was Sam, and he was incredible. Totally laid back, no pressure approa More

by jimbogolf2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luke Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Karl Knauz BMW responded

Hi there, thank you for reaching out to us about your experience working with Sam & Luke. We're thrilled to hear that they were both such a pleasure to work with. Providing knowledgeable service in a low-pressure environment is our top priority, so it's wonderful to receive your comments. Congratulations on your new BMW - special ordering a car is always such an exciting experience! We appreciate you reaching out to us & we're looking forward to your next visit!

May 06, 2022

We drove over an hour to just test drive an x5 and left with a brand new one! Sam, our sales rep was very patient and knowledgeable we will recommend sam and this dealership to all our family and friends l More

by MariaC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
May 06, 2022 -

Karl Knauz BMW responded

Hi Maria, thank you for leaving this review. We're thrilled to hear how much you enjoyed working with Sam & Scott! We strive to provide friendly, professional service in a low-pressure environment, so it's wonderful to receive your comments. Congratulations on your new X5 & thank you for your recommendation! We hope you're loving your new BMW & we're looking forward to your next visit!

May 04, 2022

Great experience ordering my 2022 M440i - my client advisor, Sam, was both informative and responsive and the purchase process was efficient and transparent. More

by KBSaccaro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Karl Knauz BMW responded

Hi there, thank you for reaching out to us about your experience working with Sam. We strive to provide great service, so we're thrilled to hear that he was so helpful & straightforward! Congratulations on your new M440i & thanks again for sharing your thoughts with us! We appreciate hearing from you & we're looking forward to your next visit!

April 05, 2022

Great salesman (Sam P) experience zero pressure, suggestive w/o being pushy, got the car I wanted, had a good dealership experience w/o excessive add-ons that can be pushed in finance department, ha More

by Josephblangley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Karl Knauz BMW responded

Hi Joe, thank you for taking the time to share your thoughts with us. We're so glad to hear how much you enjoyed working with Sam! We strive to provide friendly, low-pressure service, so it's wonderful to receive your comments. Thank you for your business, & congratulations on your newest BMW! We appreciate your feedback & we're looking forward to your next visit!

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