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Karl Knauz BMW

Lake Bluff, IL

4.7
1,287 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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407 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 1,287 reviews

December 13, 2019

Great Streamlined Experience with Flexible Sales Staff After having a BMW sold out form under me at a different dealership and looking across the country and finding many dealer that would not negotiate on More

by carreview12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Karl Knauz BMW responded

Hello, thank you very much for leaving this review! We're so glad to hear that your search for a 3-Series Wagon ended on a positive note. We will pass along your feedback to Bob. Thanks for both leaving this review and for being part of the Knauz BMW family! Congratulations on your 330i X-Drive!

December 10, 2019

This is our second lease This is our second BWM lease from Knauz in three years. Both times we worked with Sam Picchietti who is very knowledgable, friendly and easy to work w More

by DRIVER650
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Karl Knauz BMW responded

Hi there, thank you for writing this review and providing such wonderful feedback. We'll relay it to Sam, Spencer, and Doug. We appreciate your loyalty! Thanks for being part of the Knauz BMW family!

December 09, 2019

Best BMW Dealership in Chicago!!! I just purchased my fourth 7-Series BMW and this was absolutely the best expense of any BMW dealership I made a purchase at My salesman, Sam Picchiett More

by fredpalmer68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci, Brandon Helbig
Dec 09, 2019 -

Karl Knauz BMW responded

Hi Fred, thank you so much for your kind words and wonderful feedback! We truly appreciate it, and are pleased to hear that you had a great experience with us! We'll make sure your appreciation for Sam, Brandon, and Scott does not go unheard. Thanks again for being part of the Knauz BMW family and congratulations on your new 7-Series; safe and happy driving!

December 03, 2019

Sam Picchietti was by far the best car purchases ever! If you have been looking for a great dealership look no further. I walked out of two dealerships that had the car we wanted. Then I called Sam Picchi More

by Paula Soderman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Karl Knauz BMW responded

Hi Paula, thank you so very much for leaving such a positive and thoughtful review. Experiences like yours working with Sam are not uncommon, but we greatly appreciate the feedback. Thank you for being part of the Knauz BMW family; we'll see you next time!

December 02, 2019

Excellent I had a great experience at Knauz BMW with my new 2020 X6! Sam and the rest of the team were knowledgeable, friendly and accommodating! More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Helbig
Dec 02, 2019 -

Karl Knauz BMW responded

Thank you so much for your kind words and wonderful feedback, Tim! We truly appreciate it! Congrats on the new X6!

November 24, 2019

Thanks Rolly and Knauz, loving my new X5 I’m not always a fan of the vehicle purchasing experience, but Rolly Davidson was fantastic and made the entire experience pleasant, quick and painles More

by Jason C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Karl Knauz BMW responded

I apologize for the delayed response, but thank you for leaving such a wonderful rating! Glad to hear we made your experience as pleasurable as possible! Congratulations on your X5!

November 16, 2019

Knauz BMW lived up to their brand promise and strong customer orientation. No hassle, honest professional buying. Worthy of special mention was Sam Picchietti! He is a thorough professional who knew the More

by SantSin
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Helbig
Dec 02, 2019 -

Karl Knauz BMW responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! We're so happy to hear you enjoyed the entire experience with us, thank you again and happy driving!

November 08, 2019

I was super excited to purchase my 1st BMW! I was very I was super excited to purchase my 1st BMW! I was very impressed by Sam my salesman. I did not feel pushed or rushed into buying. I appreciate how More

by Jordan
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer
Dec 02, 2019 -

Karl Knauz BMW responded

I apologize for the delayed response, but thank you for leaving such a wonderful review, Jordan! Congratulations on your first BMW; glad to hear you had a great experiencing purchasing it!!

November 06, 2019

Overall experience was fantastic! Very professional staff and Bob the manager was great to work with! I would recommend this dealership to friends and family without a doubt!! GREAT CUSTOMER SERVICE More

by Mandy
Recommend Dealer
Yes
Employees Worked With
Bob Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Karl Knauz BMW responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

November 03, 2019

By far the best car buying experience I’ve had to date. I worked with Rolly and explained what I was looking for and he found a great match which checked all the boxes within a couple days. The Knauz dealers More

by Beardown
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Karl Knauz BMW responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time here. We can't wait to see you again!

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