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Karl Knauz BMW

Lake Bluff, IL

4.7
1,287 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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407 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 1,287 reviews

January 06, 2020

Bob Geisheker was very helpful-answered all my questions I met with Bob Geisheker around 1 p.m. on 12/31. By 4 o'clock i walked out with the car I dreamed about. Bob didn't try to pressure me at all. Was More

by jmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Karl Knauz BMW responded

Hello, thank you so much for your kind words and for taking the time to leave this review. Also, thank you for making the trip down from Milwaukee! We're so glad to hear that you had a good experience working with us and even more glad that we could help you get the perfect X3! We appreciate your feedback, and you business. Thank you so much for being part of the Knauz BMW family!

January 05, 2020

Best auto purchasing experience I've ever had In over 45 years of auto purchases, I have never had such a helpful, no pressure and experienced staff working with me to make the right automobile pu More

by jmaziarka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Jakubco
Jan 06, 2020 -

Karl Knauz BMW responded

Hello, thank you so much for your kind words and wonderful feedback! We truly appreciate it, and are pleased to hear that you had a great experience with us! Congratulations on your new BMW and thank you for being part of the Knauz BMW family!

January 04, 2020

great experience a great group of professionals, they listen to your needs and do not push you. They are genuinely engaged in delivering the best performance for their More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kwasman, Scott Adduci
Jan 06, 2020 -

Karl Knauz BMW responded

Hi Ben, thank you so much for your kind words and wonderful feedback! We truly appreciate it!

December 30, 2019

Best experience ever! First time buying from Neal and he FAR exceeded my expectations. Honestly it has been a while since I bought a car so I walked in really defensive. Ne More

by BMWLady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Laczniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Khan
Dec 30, 2019 -

Karl Knauz BMW responded

Hello, thank you so much for leaving this review! We strive to provide excellent customer service and are so pleased to hear that your experience was no exception. Thank you for leaving such glowing feedback about Neal, Bob, Doug, and Curt! Congratulations on your new BMW and thank you so much for joining the Knauz BMW family!

December 30, 2019

Terrific Experience Can't say enough good things about our buying experience at Knauz.  Neal Khan was our salesperson.  He has the perfect blend of knowledge, customer se More

by Lance
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Khan
Jan 02, 2020 -

Karl Knauz BMW responded

Hi Lance, thank you so much for leaving such a wonderful review! We're extremely pleased to hear about your experience working with Neal and Doug! It's so great to hear that we managed to make your purchasing process a positive experience from start to finish. Congratulations on your new car and thank you for being part of the Knauz BMW family!

December 28, 2019

This is the 2nd vehicle I have purchased from Knauz. Sam was amazing from start to finish. We purchased a 3 series and were impressed with all of our interactions. More

by Bothellbunch
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Dec 30, 2019 -

Karl Knauz BMW responded

Hello, thank you for leaving such a great review! We're so glad to hear that you had a good experience working with Sam. Congratulations on your 3-Series! Thank you for your loyalty; it's a pleasure working with you!

December 28, 2019

I ordered X3 on Nov. 23 and got delivered on Dec.20. Strongly recommend Sam Picchietti! He is very patient, considerate and knowledgeable! No push sell. The final price is very competitive after doing y More

by Tanxing
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Karl Knauz BMW responded

Hello, thank you for your kind words and wonderful feedback. We truly appreciate it and are so glad to hear that you enjoyed working with Sam. Thank you again for this review and thank you for being part of the Knauz BMW family!

December 26, 2019

excellent When I requested to get an quote on Pricing on 2016 X3, I did not know who I would get for sales person, because I have had really bad experience befo More

by ranabesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Dec 27, 2019 -

Karl Knauz BMW responded

Hello, thank you for taking the time to leave such a thoughtful and positive review! We greatly appreciate that you made the trip out to us and we're so happy to hear that you had a good experience while here. Congratulations on your X3! Thank you again for the review and thank you for being part of the Knauz BMW family!

December 22, 2019

Everyone we came in contact with at Knauz BMW were extremely friendly. Matt Pudlo our sales agent was extremely knowledgeable on the BMW product. Spencer gave a great introduction on the 2020 BMW X5. More

by chuckie8
Recommend Dealer
Yes
Employees Worked With
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Pudlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy Hardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

Karl Knauz BMW responded

Hello, thank your for taking the time to leave this review! We're very glad to hear that you had such a good experience purchasing your X5. Congratulations on the new SAV and and thanks again for the review!

December 14, 2019

We have always worked with Bob Geisheker at Knauz. He provides outstanding service and goes the extra mile to make sure clients are happy! Unlike other dealers, he is always listening and will deliver wh More

by Claudia
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Karl Knauz BMW responded

Hi Claudia, thank you for writing this review and providing such wonderful feedback for Bob. We appreciate your loyalty and it's always a pleasure serving you! Thanks for being part of the Knauz BMW family!

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