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Karl Knauz BMW

Lake Bluff, IL

4.7
1,287 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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407 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 1,287 reviews

February 14, 2020

Knauz BMW makes it easy to purchase a car My wife and I were looking to lease a 2020 X3. My cousin bought his car from Knauz BMW and recommended we contact his sales associate Bob Geisheker.B More

by mport46617
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Feb 17, 2020 -

Karl Knauz BMW responded

Hello there, thank you so much for leaving us such a detailed and thoughtful review. We're so pleased to hear that you had such a wonderful purchasing experience with Bob and Scott! We're also so glad to hear that you chose to take advantage of our BMW Geniuses to get the most out of your X3! Thank you again for your comments and for joining the Knauz BMW family. We hope you enjoy your new X3; safe and happy driving!

February 13, 2020

We won’t be going anywhere else for our future BMW purchases! We couldn’t be more thankful for all the help Knauz and Sam have provided us. More

by Nicoleemay
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2020 -

Karl Knauz BMW responded

Hi Nicole, thank you very much for leaving this review. We're extremely pleased to hear that you had such a great experience working with Sam that you plan on returning to us in the future! Thanks again and congratulations on your new BMW! We look forward to your next visit.

February 10, 2020

Had a great experience no sales pressure just perfect, our sales person was great so professional and extremely knowledgeable in all aspects of the sales More

by glenncleaver
Recommend Dealer
Yes
Employees Worked With
Marek Gryc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Karl Knauz BMW responded

Hi Glenn, thank you so much for leaving this review. We're so glad to hear that you had a 5-star experience working with Marek and Doug! We always appreciate feedback and we're so pleased to hear your purchasing experience went so smoothly. Thank you for reaching out and congratulations on your new BMW. Safe and happy driving!

February 05, 2020

Thorough, friendly, knowledgeable, efficient Ordered a new 2020 X7. Sam Picchetti patiently walked me through all of the options. Two trips and some negotiation but the deal was done to my sati More

by pj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Helbig
Feb 06, 2020 -

Karl Knauz BMW responded

Hi PJ, thank you very much for leaving this review! We're so glad to hear that your purchasing and delivery experiences were so enjoyable. We strive to provide excellent customer service, so we always appreciate hearing when we've succeeded. Congratulations on the new X7 and thank you for being part of the Knauz BMW family! Thank you again for your kinds words. We'll be here for all of your BMW needs!

February 04, 2020

Exceptional customer service by everyone involved. We had exceptional customer service from the time we walked in to look at a used BMW until we purchased it and left. TY Rolly! More

by clhietpas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rolly Davidson 5 stars and Brandon (Genuis) 5 Stars, Scott Adduci
Feb 04, 2020 -

Karl Knauz BMW responded

Hello there, thank you for leaving this review. We're extremely glad to hear that you enjoyed working with us and received excellent service. Congratulations on your new BMW, and thank you for being part of the Knauz family!

February 04, 2020

Excellent experience with a salesperson who got it all right A few months back my wife had purchased an X3 and over the months seeing her satisfaction made it an easy choice to Knauz. This was my first purchase More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Feb 04, 2020 -

Karl Knauz BMW responded

Hi Ron, thank you so much for taking the time to leave this review! We're so glad to hear that both of your purchasing experiences with Rolly went so smoothly and that your wife has been enjoying her X3 over the last few months. Congratulations to both of you, especially as a first-time BMW owner! Thanks again for leaving your feedback with us and for your loyalty to Knauz. Enjoy the new Bimmers!

January 24, 2020

Sam Picchietti found my very specific dream car I Love being pampered and I am never disappointed at knauz with all the many years I have been a customer which is over 40 plus years. More

by leslie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Khan
Jan 27, 2020 -

Karl Knauz BMW responded

Hello Leslie, thank you very much for leaving us such wonderful feedback! We're very glad to hear that you're always treated well when you shop with us and we're so thankful for your decades of loyalty to the Knauz BMW family. Thank you so much for your wonderful review, as well as your business. We'll see you next time!

January 17, 2020

Best experience ever. Fantastic sales person who made sure all my needs were met. Once settled in a car they made sure that I fully understood everything. More

by Susanne
Recommend Dealer
Yes
Employees Worked With
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2020 -

Karl Knauz BMW responded

Hello Susanne, thank you so much for leaving us such great feedback! We're so glad to hear that you had a great experience working with Sam, Spencer, and Doug. Thank you for being part of the Knauz BMW family; we're hoping to see you again!

January 12, 2020

Great experience Walked into the dealership, perhaps thinking about buying a new 2020 X6. Neal approached me and we talked about the new car, my trade in, etc. Didn' More

by illinijoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Khan
Jan 13, 2020 -

Karl Knauz BMW responded

Hi Joe, thank you very much for taking the time to leave such a thoughtful review and wonderful rating! We're extremely pleased to hear that you enjoyed working with Neal and our finance department. Congratulations on your new X6 and thank you for being part of the Knauz BMW family. Safe and happy driving!

January 10, 2020

Jermey Z and Harsh V in service both always go up and beyond in providing an amazing experience and service at Knauz BMW. Highly recommend! More

by Aamir
Recommend Dealer
Yes
Employees Worked With
Jeremy Zndersic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Karl Knauz BMW responded

Hi Aamir, thank you very much for leaving us a 5-star review! We greatly appreciate your feedback and recommendation. Thank you again and we're hoping to see you return!

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