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Karl Knauz BMW
Lake Bluff, IL
1,287 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,287 reviews
March 07, 2020
Awesome experience Marek made buying a car fun again! I felt like I got a great deal and he and the entire staff were great to work with. The whole process was smooth an Marek made buying a car fun again! I felt like I got a great deal and he and the entire staff were great to work with. The whole process was smooth and professional. Brandon and the Genius team are a great touch and the perfect way to finish the process. I would buy another car from both Marek and Knauz. More
by Don
March 05, 2020
We just purchased a new BMW X7 for our family with 3 small kids. We love the truck and we loved the service that Matt provides. Very easy and quick and we were out there in no time. Will definitely reco small kids. We love the truck and we loved the service that Matt provides. Very easy and quick and we were out there in no time. Will definitely recommend to all my family and friends. Great job Matt! More
by jasko0005
Employees Worked With
March 04, 2020
Great experience with Sam and the Knauz team Purchased a vehicle a few days ago, most of the transaction was handled online so when I showed up everything was ready. They taught me about the car Purchased a vehicle a few days ago, most of the transaction was handled online so when I showed up everything was ready. They taught me about the car, spent a lot of time making sure the vehicle was perfect and ready to go and were very respectful. Couldn't have asked for a more seamless process. Sam, Brandon and Scott are very good at what they do and highly recommended! More
by Chuck
March 03, 2020
Great all around! This is my third BMW that I got at Knauz. My previous car was from a different BMW dealer and I am so happy that I came back to Knauz. My experience This is my third BMW that I got at Knauz. My previous car was from a different BMW dealer and I am so happy that I came back to Knauz. My experience with Neal Kahn was so easy and stress free. Spencer Parker was so knowledgeable and helpful in explaining all of the many facets of the car. Doug Kamp (finance) was very easy to work with and walked me through all aspects of the finance process. Kudos to all! More
by mavsmurf
February 29, 2020
Consistently good Marek Gryc and all of the employees at Knauz provided superior service. They were kind and accommodating at all levels. This is the third car I have p Marek Gryc and all of the employees at Knauz provided superior service. They were kind and accommodating at all levels. This is the third car I have purchased from them and I will continue to return. Marek went out of his way to accommodate all of my needs. More
by kimisce2
February 29, 2020
From beginning to end, Matt & the Knauz team were highly knowledgeable, friendly, and not pushy to make a deal. They were patient while I made my custom order and could not be happier with how everything tu knowledgeable, friendly, and not pushy to make a deal. They were patient while I made my custom order and could not be happier with how everything turned out with my M340xi purchase! A+++ for everyone! More
by shazbot489
Employees Worked With
Other Employees :
Phil Ceraulo, Jon Jakubco, Brandon Helbig
February 24, 2020
bmw cpo Great inventory of CPO bmw. Agents were friendly, not pushy, and easy to work with. Will plan on making this my go-to dealership for future purchases. Great inventory of CPO bmw. Agents were friendly, not pushy, and easy to work with. Will plan on making this my go-to dealership for future purchases. More
by greddy
February 23, 2020
It was a nice experience to walk in and be given so much attention and everyone in there was so attentive and helpful to shop for a great new car attention and everyone in there was so attentive and helpful to shop for a great new car More
by Victory
February 19, 2020
Sam Picchietti (BMW Client Advisor) is personable and was enjoyable to deal with. We purchased sight unseen and then traveled to the dealership to take delivery. Sam handled our test drive, sale, and deliv enjoyable to deal with. We purchased sight unseen and then traveled to the dealership to take delivery. Sam handled our test drive, sale, and delivery process very professionally. We also worked with Spencer Parker (BMW Genius) during delivery for over an hour to learn and set up many of the features offered on the 430XI. Douglas Kamp (Business Manager) was efficient with the paperwork and assisted us with our extended warranty contract. Our experience with all of these gentlemen was professional in every respect. In summary, The Knauz BMW dealership is a "Class Act" and employs "Class Act" people. More
by M Stone
February 16, 2020
New Car Buying Experience Had a great experience dealing with Sam Picchietti at Knauz BMW. He knows the product and was very pleasant to deal with. Jon Jakubco was very helpf Had a great experience dealing with Sam Picchietti at Knauz BMW. He knows the product and was very pleasant to deal with. Jon Jakubco was very helpful as well in explaining all the features of the car. More
by rbarthwvu1
