Karl Knauz BMW

Great place for great cars. I SAW THE B.M.W. I WAS LOOKING FOR ON LINE ON A WENDSDAY NIGHT ,I CLICKED INTERESTD. SAM CONTACTED ME THURSDAY MORNING. I TOLD HIM IM ABOUT AN HOUR AW I SAW THE B.M.W. I WAS LOOKING FOR ON LINE ON A WENDSDAY NIGHT ,I CLICKED INTERESTD. SAM CONTACTED ME THURSDAY MORNING. I TOLD HIM IM ABOUT AN HOUR AWAY IN WISCONSIN AND SAID IF HE WOULD HOLD IT UNTILL I COULD GET THERE I WOULD COME IN. HE AGREED AND I BOUGHT THE CAR. NO HASSLE NO FUSS. VERY WONDERFUL EXPERIENCE . I LOVE THE CAR I PURCHASED,THE DEALERSHIP AND SAM. LLOYD More

Big purchase dream car - Knauz was great My son and I had shopping for months on a national level for our dream car BMW M5 Competition. I inquired about a car they had in inventory and Sam r My son and I had shopping for months on a national level for our dream car BMW M5 Competition. I inquired about a car they had in inventory and Sam replied quickly with the information I was looking for. The COVID quarantine presented unique shopping experiences We arranged to see the car and he was very helpful in explaining all the unique features. I felt he negotiated effectively with his boss on a fair price. Finance was friendly and easy to work with. They got me low rates as well. Highly recommend. Great Experience More

Transaction Treat Buying a preowned, used car, at Knauz was everything but painful. What a treat! I went looking on the Internet and simply clicked on the car ostensibl Buying a preowned, used car, at Knauz was everything but painful. What a treat! I went looking on the Internet and simply clicked on the car ostensibly to determine availability.. I got a call from Sam the next day, so I didn't have to chase him down. We talked just a bit and he had the car in a delivery bay for me to see within 15 minutes. No searching the lots outside for me. Then inside the showroom, what a treat for a car enthusiast. It is, like a museum of new and like new BMW's. The display space is sleek but as well like a comfortable blanket. . .I didn't know if I wanted to leave. On one side the service area was visible and it looked more like a clean desk than a repair shop. With no pressure and every accommodation I drove the car away a day later. More

Feed back on the purchase of vehicle. Bob provided fantastic customer service during the process of purchasing a vehicle. I would recommend him to others. All Phone calls were returned in Bob provided fantastic customer service during the process of purchasing a vehicle. I would recommend him to others. All Phone calls were returned in a timely. Mr. Reid More

Great experience at Knauz BMW in Lake Bluff It was time to trade in my old vehicle, but I wasn’t looking forward to shopping for a new one. So I was surprised at how pleasant the process turned It was time to trade in my old vehicle, but I wasn’t looking forward to shopping for a new one. So I was surprised at how pleasant the process turned out to be at Knauz BMW. I worked with Sam Pichietti who is clearly an expert on BMWs and an experienced sales guy. We were able to quickly land on what model met my needs and preferences--and Sam managed to find exactly what I wanted at another dealership. From there the negotiation was honest and stress free. Sam anticipated every detail involved in the vehicle trade and was highly responsive to my calls and texts. Great experience More

As easy as it gets! Recently purchased a certified BMW on a vehicle I found on Autotrader. I drove 200+ miles to the dealership on a Saturday morning, and completed the Recently purchased a certified BMW on a vehicle I found on Autotrader. I drove 200+ miles to the dealership on a Saturday morning, and completed the deal in 90 minutes. The whole process was flawless, Sam was very helpful and knowledgeable on my new purchase and the trade, and the price was very fair. I couldn't have asked for an easier car buying experience. I would definitely drive down here again for my next vehicle! Oh, and I absolutely LOVE the X5! Thanks guys! More

Nice, bright showroom. Great service. Our sales person (Sam Picchietti) was an extremely nice and knowledgeable young man. Highly recommend! He made the entire purchase easy and pleasurable (Sam Picchietti) was an extremely nice and knowledgeable young man. Highly recommend! He made the entire purchase easy and pleasurable More

horrible car washing "service" I've stopped occasionally at Knauz to have my BMW washed since leasing the car 2 years ago. I have consistently been disappointed with the mediocre q I've stopped occasionally at Knauz to have my BMW washed since leasing the car 2 years ago. I have consistently been disappointed with the mediocre quality of the wash, the wait time, and once they even misplaced my key. On my most recent (and last) visit I was third in the car wash line. 40 minutes later, I checked to see if my vehicle was done and it had not yet been touched. I complained to a woman at the service desk but she had no response, no attempt at an apology. Definitely not the experience I expected when I leased a BMW! More

Another great experience at Knauz. Sam Picchetti was our sales person, he is well informed and knows the BMW line inside and out. I would buy another car from him in a heart beat. Super pleasant & goes the sales person, he is well informed and knows the BMW line inside and out. I would buy another car from him in a heart beat. Super pleasant & goes the extra mile, great guy. Scott in Finance made the process super easy while providing solid recommendations. Thanks to the Knauz team for making our purchase so enjoyable. More

Great Job by Sam Picchietti Great job by the full team, really appreciated the service. Super work by the whole team. Thanks, would recommend Knauz and the BMW tea Great job by the full team, really appreciated the service. Super work by the whole team. Thanks, would recommend Knauz and the BMW team any time. More