Karl Knauz BMW

Sales rep Sam Pichetti provided excellent service throughout the the entire process of purchasing my new vehicle. The finance team had me out of there in minutes. Thanks Sam! throughout the the entire process of purchasing my new vehicle. The finance team had me out of there in minutes. Thanks Sam! More

Sam & Knauz EARNED my business! I’m not one to write reviews but felt the need to give a shout out to Knauz BMW and my sales associate, Sam Picheitti. I had to purchase my car during I’m not one to write reviews but felt the need to give a shout out to Knauz BMW and my sales associate, Sam Picheitti. I had to purchase my car during the re-opening of Illinois during the pandemic. This is my family's second Knauz vehicle, but first Knauz BMW. Any concerns I had about cleanliness, professionalisms and care were handled perfectly by the entire Knauz team, an experience I DID NOT have at another BMW dealership. Sam was personable, knowledgeable, accessible, and very helpful in selecting my perfect car. Knauz was competitive in their pricing and was able to offer me the best deal. The whole experience from start to driving home with my custom vehicle was 5 star. I HIGHLY recommend Knauz BMW and Sam Pichietti, in particular. More

Had a great experience at Knauz BMW.Sam Picchietti is Had a great experience at Knauz BMW. Sam Picchietti is one of the most honest and friendly salesmen I have bought a car from. He made it easy and str Had a great experience at Knauz BMW. Sam Picchietti is one of the most honest and friendly salesmen I have bought a car from. He made it easy and stress free. More

Amazing Service & Effort - Second to None I am more than pleased with the level of service, effort, and courtesy I experienced while working with Knauz. I worked with Marek and he went above a I am more than pleased with the level of service, effort, and courtesy I experienced while working with Knauz. I worked with Marek and he went above and beyond to get the deal that I desired built out and completed as quick as possible. Marek is a true professional with the utmost amount of respect, class, and communication when it comes to taking care of his clients. He truly did more than I could ever expect in order to earn my business. Scott, the finance director, was another tremendous part of the deal being able to be approved and finalized. He and I worked together for over a week in order to find a medium for the both of us in order to leave as a tremendously happy, content, and satisfied customer who will, no doubt, give all future BMW business to Knauz, Marek, and Scott. The Knauz team is second-to-none; I have nothing but great things to say about the experience I received. They are truly the definition of a professional, customer-centric, respectful, and driven team of BMW brand ambassadors. More

Helpful and professional Dealership was convenient to get to and offered a wide variety of vehicles. It had a very good stock of cars that I was interested in and Sam was a ve Dealership was convenient to get to and offered a wide variety of vehicles. It had a very good stock of cars that I was interested in and Sam was a very good responsive sales person via email and text. In the end the prices here were higher than other dealers so I ended up making my purchase elsewhere but I do plan on bringing my vehicle back here for service in the future. I also would not hesitate to come back again the next time I am in the market for another luxury import vehicle. More

Sam Picchietti Was one of the most honest and fair salespeople I’ve ever worked with! Prompt with responses to all my questions and forthcoming with information I didn’t have! salespeople I’ve ever worked with! Prompt with responses to all my questions and forthcoming with information I didn’t have! More

Excellence! I just purchased my 4th BMW and with no hesitation I can say, Matt Pudlo is simply the most professional, responsive and knowledgeable sales represent I just purchased my 4th BMW and with no hesitation I can say, Matt Pudlo is simply the most professional, responsive and knowledgeable sales representative I have ever had the pleasure of dealing with. This guy knows his stuff and exceeded my expectations every step of the way. More

Friendly, professional experience. Great experience with Knauz. Have been a loyal customer for years. Very professional and wonderful to work with. Sam Picchietti was outstanding! Hi Great experience with Knauz. Have been a loyal customer for years. Very professional and wonderful to work with. Sam Picchietti was outstanding! Highly recommend him!! More

Great Dealership Everyone very courteous, friendly and caring. This was our second car we've gotten from Knauz and Sam Picchietti was our Salesman both times. He was Everyone very courteous, friendly and caring. This was our second car we've gotten from Knauz and Sam Picchietti was our Salesman both times. He was great to work with and very honest and straightforward. I highly recommend Knauz and Sam! More

new 330i During the Stay at Home order, Knauz BMW worked with me over the telephone to reach an agreement for my purchase of a new 2020 330i. Matt had the car During the Stay at Home order, Knauz BMW worked with me over the telephone to reach an agreement for my purchase of a new 2020 330i. Matt had the car prepped and ready for us the following morning. The financing went smooth and we left with our new car in an hour. I am fortunate to have a BMW Genius as a son, as Jon went over everything with me to get the car up and running since that piece was missing during the dealership delivery due to a contactless agreement. Since no paper manual is included with the car, it was extremely valuable having Jon show me everything my new BMW has to offer! More