Karl Knauz BMW

We are on our 3rd BMW, Sam was very professional. Communication back and forth was great. He was very accommodating until we were able to pick the right vehicle. The whole process went smooth. Spe Communication back and forth was great. He was very accommodating until we were able to pick the right vehicle. The whole process went smooth. Spent less than an hour in there and that includes the time with the BMW specialist to learn all the new features. More

This is the 3rd BMW in the last 4 years that we have gotten from Knauz. Cannot say enough good things about the entire team. Our salesman (for all 3) Sam Picchietti is extremely knowledgable, friendly a gotten from Knauz. Cannot say enough good things about the entire team. Our salesman (for all 3) Sam Picchietti is extremely knowledgable, friendly and goes the extra mile to make sure you get exactly what you want and that everything goes smoothly. Doug Kamp and Bob Graziano are consummate professionals that make dealing with them a pleasure More

Very pleasant buying experience working with Sam Picchietti and Doug Kamp on our 2021 X3 M40i. I recommend buying from this low pressure BMW dealership. Well done Knauz BMW!!! Picchietti and Doug Kamp on our 2021 X3 M40i. I recommend buying from this low pressure BMW dealership. Well done Knauz BMW!!! More

Sales and Service were excellent. I would highly recommend Sam Picchietti. Very knowledgeable on the car's features and benefits. I had a great experience. Thanks again to Sam and the Knauz BMW team recommend Sam Picchietti. Very knowledgeable on the car's features and benefits. I had a great experience. Thanks again to Sam and the Knauz BMW team. More

We’ve been a customer of Knauz for our previous 2 BMWs, and are so happy with the dealership, we ONLY will buy from them. When it came time to look for a new car, Sam was a great help in ordering our 2021 and are so happy with the dealership, we ONLY will buy from them. When it came time to look for a new car, Sam was a great help in ordering our 2021 BMW X6M Competition. Communication was excellent with Sam, and the Knauz group made for a very simple buying experience. We’ve never custom ordered an M to spec, and the entire process took under 2 months from order date, to taking the car home! Thank you to Sam and the entire Knauz BMW team! More

Terrible customer service - poor communication and uncaring team members. Head of team never emailed me back when I complained. Great sales experience though. I would not but there again based on how uncaring team members. Head of team never emailed me back when I complained. Great sales experience though. I would not but there again based on how I was treated by team member. More

Sam Picchietti provided us a very professional and pleasant experience during the entire process of purchasing our new car. We look forward to working with Sam and the Knauz team in the future. pleasant experience during the entire process of purchasing our new car. We look forward to working with Sam and the Knauz team in the future. More

This is the 3rd BMW I've purchased from Knauz and more than willing to drive 2 hours for their friendly service. Bob Geisheker and team are the best I've ever worked with! than willing to drive 2 hours for their friendly service. Bob Geisheker and team are the best I've ever worked with! More

I purchased my 2020 BMW from Knauz and the Experience was incredible. Bob Geisheker and the entire BMW team (two Bobs, a scott and an Alec) delivered excellent service and incredible knowledge. My purchase incredible. Bob Geisheker and the entire BMW team (two Bobs, a scott and an Alec) delivered excellent service and incredible knowledge. My purchase was the absolute perfect vehicle for me. Thank you, Bob G and the BMW team at Knauz!!! always a joy to purchase a vehicle from Bill Knauz, Bill and Kim Madden!! More

Software Update so expensive Really disappointing this dealer charges $246 to update the software of the car. They know the procedure found on the internet to do it ourselves does Really disappointing this dealer charges $246 to update the software of the car. They know the procedure found on the internet to do it ourselves doesn't work and they use that to charge the customers this ridiculous price. Imagine we would need to pay something like that every time iOS changes for any apple device...? We would never buy any apple product. More