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Karl Knauz BMW

Lake Bluff, IL

4.7
1,287 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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407 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 1,287 reviews

December 21, 2020

Buying a car from Knauz was a great experience. Rolly Davidson was wonderful to work with. He knew I just wanted to buy a car and move on with my life. He made sure the process was easy, fast and painl More

by HSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Dec 22, 2020 -

Karl Knauz BMW responded

Hi there, thank you for leaving this review. It's great to hear that Rolly was such a pleasure to work with! We strive to make things easy & efficient, so we're very glad to receive your comments. Congratulations on your new BMW & thanks again for the wonderful rating! We'll see you next time!

December 20, 2020

Rolly made sure that the leasing process was clear and to my liking also the whole paperwork was done in less than 2 hours which was a first for me when it comes to acquiring a car. I would totally buy my ne More

by Everardo Santamaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Karl Knauz BMW responded

Hi Everardo, thank you for taking the time to leave this review. We're so glad to hear that Rolly helped make your experience so efficient & enjoyable! We strive to provide great service in a timely manner, so your feedback is greatly appreciated. Congratulations on your new BMW! Thanks again for the great rating & thank you for being part of the Knauz BMW family!

December 14, 2020

I recently lease BMW X3. It was amazing experience, as usual. My forth car with absolutely the best sales person Howard Kraus. This year is special and Howard did everything he could, to take of me as fas More

by svetazharova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Kraus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Karl Knauz BMW responded

Hi Sveta, thank you for reaching out to us. It's great to hear that you had another great experience working with Howard & that Luke helped you get familiarized with all the features on your new X3! We always appreciate feedback, but comments like yours are especially rewarding to receive. Thanks again for your review & congratulations on your new BMW! Happy Holidays to you, as well!!

December 12, 2020

An easy and pleasant car buying experience for me. In particular, Rolly Davidson was kind and engaging making my recent vehicle purchase a breeze. I will gladly work with him for future vehicle purchase More

by BMWFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Karl Knauz BMW responded

Hi there, thank you very much for reaching out to us about your experience. We're so glad to hear that Rolly made your transaction so smooth & hassle-free! Congratulations on your new BMW & thanks again for your feedback! We'll see you next time!

November 28, 2020

We just worked with Leo/Matt to order a 2021 X5 xDrive40i (we also bought a 2019 540i xDrive from him almost exactly two years ago). Seamless experience.... Looking forward to the next one! Knauz is our f More

by castor pollux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Palmieri
Nov 30, 2020 -

Karl Knauz BMW responded

Hi Castor, thank you for leaving this review. We're so glad to hear that you had another great experience working with Leo! Making things easy & seamless is extremely important to us, so it's wonderful to receive your feedback. Congratulations on your new X5! We appreciate your business, as well as your feedback. We're looking forward to the next opportunity to work with you!

November 25, 2020

During this time of COVID, we were in need of a new car. Spencer Parker of Knauz BMW took great care of us and helped us to purchase a wonderful vehicle. Luke Wojtas showed us how to use all of the features More

by Happy Mike
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Karl Knauz BMW responded

Hi Mike, thank you for taking the time to leave this review. We're thrilled to hear that you had such a great experience working with Spencer & Luke to purchase & learn about your new BMW! Client satisfaction is extremely important to us, so it's wonderful to receive your feedback. Thanks again for reaching out to us & thank you for recommending us! We'll see you next time!

November 18, 2020

Incredibly intelligent sales people, fantastic service, and zero concern about the integrity of the deal we made. This was our first experience, and it will certainly not be our last. Sam Picchietti was a More

by Bblitz511
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Karl Knauz BMW responded

Hi there, thank you for your feedback about working with Sam & Doug. We're so pleased to hear that you had a wonderful experience working with us & it won't be your last! Client satisfaction & transparency are extremely important to us, so it's wonderful to receive your feedback. Congratulations on your new BMW! We're looking forward to your next visit!

November 03, 2020

Third vehicle Ihave purchased at Knauz. Always a pleasant experience. Sam Picchietti continued the seamless sales experience I am used to. Dealership far superior to others. More

by label 52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti, Alec Rodriguez
Nov 03, 2020 -

Karl Knauz BMW responded

Hi there, thank you for reaching out to us. We're so glad to hear that you've had several great experiences working with Sam & Alec! We strive to form lasting relationships, so your repeat business is greatly appreciated! Congratulations on your newest BMW & thanks again for your feedback. We're looking forward to your next visit!

October 29, 2020

The personnel at Karl Knauz BMW are very kind & efficient; especially two people; Marak GRYC, my salesman & David Rolain, the service manager. I recently purchased a 330IXGT at Knauz BMW & after h More

by RF8APILOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Rolain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marek Gryc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

Karl Knauz BMW responded

Hi there, thank you so much for taking the time to leave such a detailed & thoughtful review. We're very glad to hear that Marek & Dave have been so helpful & enjoyable to work with! Treating customers by The Golden Rule & cultivating lasting relationships are two of our most important goals, so we're thrilled to receive your comments. Thanks again for reaching out to us & thank you for being part of the Knauz BMW family! We're looking forward to your next visit!

October 23, 2020

I previously owned a Mercedes & was in a auto accident; the service I received from a previous dealership made me vow I would never buy another Mercedes UNTILL TODAY. I visited Knauz in lake Bluff & bought More

by Marypaula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Kraus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Villarreal , Scott Adduci
Oct 23, 2020 -

Karl Knauz BMW responded

Hi Mary, thank you so much for taking the time to share your experience with us. It's wonderful to hear that our team was helpful during your visit & helped restore your perception of Mercedes-Benz to where you purchased another one! We're so glad to hear that you enjoyed working with Juan, Howard, Scott, & Ray. Thanks again for reaching out to us & congratulations on your new Mercedes-Benz! We're looking forward to your next visit!

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