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Karl Knauz BMW

Lake Bluff, IL

4.7
1,287 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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407 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 1,287 reviews

January 15, 2021

Thank you Bob Geisheker for making the buying process so smooth and easy! We love our new X5 and were very impressed with your service and the entire team at Knauz. We will be back for years to come. More

by mc28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Karl Knauz BMW responded

Hi there, thank you for leaving this review. We're very glad to hear that you enjoyed working with Bob & the rest of our team to purchase your new X5! We strive to make things easy, so it's great to receive your feedback. Congratulations on your new BMW! We appreciate you reaching out to us & we're looking forward to your next visit!

January 15, 2021

Fast, efficient, friendly, honest, caring. The process was very easy and everyone I dealt with was professional, friendly, and seemed to be doing what was in my best interest. All that you could ask for i More

by Michael B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci, Brandon Helbig
Jan 18, 2021 -

Karl Knauz BMW responded

Hi Michael, thank you for leaving this review. It's great to hear that you enjoyed working with everyone you encountered while shopping with us. Ensuring that our clients are met with great service from our entire team is extremely important to us, so it's great to receive your comments. Congratulations on your new BMW & thanks again for your feedback. We'll see you next time!

January 13, 2021

I've purchased a few vehicles over the past several years at Knauz. The experience continues to improve. Sam Picchietti is top notch in his Client Advisor role, and I would reommend him for those searching More

by yoorby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

Karl Knauz BMW responded

Hi there, thank you for leaving this review. We're very excited to hear that you've been met with consistently-great experiences over the years & that you enjoy working with Sam! We greatly appreciate your feedback, as well as your loyalty to Knauz. Congratulations on your latest BMW! We're looking forward to the next opportunity to work with you!

January 05, 2021

I bought an X3 from Rolly Davidson last week which was a really great experience. He was very friendly, personable and not pushy at all. He listened and spent a lot of time explaining the car and it's fea More

by julibevers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Helbig
Jan 06, 2021 -

Karl Knauz BMW responded

Hi Juli, thank you for taking the time to leave this review. We're very glad to hear how much you enjoyed your experience working with Rolly! We strive to provide great service, so it's wonderful to receive your comments about his follow-up. Congratulations on your first BMW! Thanks again for your feedback; we're hoping we'll have another opportunity to work with you in the future!

January 01, 2021

Have been shopping for a used BMW 5 series for awhile and visited various car dealers with my whole family. My whole family agreed that we were happy to have found Karl Knauz dealer, where we met Sam Picchi More

by Joon L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Jan 04, 2021 -

Karl Knauz BMW responded

Hi Joon, thank you for taking the time to leave this review. We're so glad to hear how much you enjoyed working with Sam to purchase your new 5 Series! Providing great customer service is extremely important to us, so we're thrilled to receive your comments. Congratulations on your new BMW! We're very thankful for your recommendation & we're looking forward to the next opportunity to work with you!

December 30, 2020

Bought an X5 from Spencer , who was knowledgeable and very professional. The handover was done by Brandon. Both young men have great product knowledge and are very pleasant to do business with. I am sur More

by James.bell
Recommend Dealer
Yes
Employees Worked With
Dave Benck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Karl Knauz BMW responded

Hi James, thank you for leaving this review. We're so glad to hear that you had such a wonderful experience working with Spencer & Brandon! We strive to provide great service, so your comments are much-appreciated. Congratulations on your new X5 & thanks again for reaching out to us! We'll see you next time!

December 27, 2020

Rolly is an excellent salesman. He went above and beyond to get the deal done. My wife is very picky and Rolly's easygoing personality and having the color she likes helped a lot. Rolly is knowledgeable and More

by Bashar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Karl Knauz BMW responded

Hi Bashar, thank you for leaving this review. We're so glad to hear that you & your wife enjoyed your experience working with Rolly! We strive to provide great customer service, so comments like yours are always rewarding to receive. Congratulations on your new BMW! We appreciate you reaching out to us & we're looking forward to your next visit!

December 27, 2020

Buying a car from Rolly Davidson is a pleasure! Rolly listens to your needs/wants, knows his products well, and is able to answer any questions you may have. Rolly is trust worthy, demonstrates integrit More

by pfherr93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Karl Knauz BMW responded

Hi there, thank you for leaving this review. We're so glad glad to hear that Rolly's expertise & customer-focused demeanor helped make your experience so enjoyable! We strive to provide great service, so we're thrilled to hear that your last three purchases have been so positive. Congratulations on your new BMW & thanks for being part of the Knauz family! We'll see you next time!

December 26, 2020

Last week we purchased our 5th vehicle through Knauz BMW. Our client advisor was Rolly Davidson, who we have used on each of our five purchases. On all of our purchases, including this last one, Rolly Davids More

by sheldon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Karl Knauz BMW responded

Hi Sheldon, thank you for taking the time to leave such a detailed & thoughtful review. We're thrilled to hear that you had another great experience working with Rolly & Bob! Fostering long-lasting relationships & providing great service is very important to us, so we're thrilled to receive your feedback. We appreciate your business over the years, as well as your recommendation. Congratulations on your new BMW! We're looking forward to your next visit!

December 22, 2020

I bought a Certified pre-owned BMW remotely. Spencer Parker, the sales agent, was prompt, respectful and diligent. He was easy to work with even during negotiations. Overall a very good experience. More

by SHAHRIARS
Recommend Dealer
Yes
Employees Worked With
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Karl Knauz BMW responded

Hi there, thank you for leaving this review. We're very glad to hear that your experience working with Spencer was so enjoyable! We always appreciate feedback & comments like yours are so rewarding to receive. Congratulations on your new BMW & thanks again for reaching out to us!

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