Back

Karl Knauz BMW

Lake Bluff, IL

4.7
1,287 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
Contact Dealership

407 Skokie Valley Hwy

Lake Bluff, IL

60044

Directions

By Type

Showing 1,287 reviews

January 22, 2021

Knauz is great, this was my second time purchasing a vehicle from Knauz. Bob Geisheker is great, getting a new car can be very overwhelming and Bob isn’t pushy like some sales people can be. I was able More

by D.Carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Jan 22, 2021 -

Karl Knauz BMW responded

Hi there, thank you for taking the time to share your experience with us. It's great to hear that Bob & the rest of our team were such a pleasure to work with! We greatly appreciate your business, as well kind words. Congratulations on your newest BMW & thanks again for the 5-star rating. We're looking forward to your next visit!

January 21, 2021

I had a difficult situation with a car in for repair that we determined needed to be replaced. Bob made this process actually pleasurable in spite of the purchase being unplanned. He went above and beyond to More

by LBmama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Jan 22, 2021 -

Karl Knauz BMW responded

Hi there, thank you for leaving this review. We're sorry to hear that you had to replace your car unexpectedly, but we're very glad to hear that Bob & Scott helped make the process of finding a replacement so efficient & pleasurable! We're always appreciative of feedback, but comments like yours are especially rewarding to receive. Thanks again for reaching out to us about your experience. Enjoy your new BMW!

January 20, 2021

Bob Geisheker, Sales Rep and Scott Adduci, Finance Dept Bob Geisheker, Sales Rep and Scott Adduci, Finance Dept provided great service, excellent experience from start to finish. 100% recommend lease or p More

by dmorelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Jan 20, 2021 -

Karl Knauz BMW responded

Hi there, thank you for sharing your thoughts with us. Customer experience is very important to us, so it's wonderful to hear that Scott & Bob provided you with great service from beginning to end! We appreciate your business, as well as your recommendation. Congratulations on your new BMW & thanks again for reaching out!

January 20, 2021

My recent sales experience leasing the 2021 BMW M550ix was outstanding. Bob Geisheker makes the process so seamless and worry free with his sales expertise, product knowledge, professionalism, problem sol More

by helneklawy
Recommend Dealer
Yes
Employees Worked With
Jan 20, 2021 -

Karl Knauz BMW responded

Hi there, thank you for taking the time to leave this review. We're thrilled to hear you describe your experience working with Bob to purchase your new M550i! We strive to provide great all-around service, so we're very glad to receive your comments. Congratulations on your new 5 Series! We appreciate you reaching out to us & we're looking forward to the next opportunity to work with you!

January 19, 2021

Bob was great. He helped my wife and I and made the process of purchasing our new X5 seamless and simple. Knauz and Bob A+ More

by Jmory138
Recommend Dealer
Yes
Employees Worked With
Jan 20, 2021 -

Karl Knauz BMW responded

Hi there, thank you for leaving this review. We're so glad to hear that you & your wife had such a great experience working Bob to purchase your new X5! Congratulations to the both of you & thanks again for your kind words! Enjoy your new BMW!

January 18, 2021

Had the best car buying experience at Knauz BMW. Our salesperson, Bob Geisheker, provided a transparent, no BS effort to make a deal. There was no "hide the ball" or other tactics employed by other deal More

by mjhorne823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Karl Knauz BMW responded

Hi there, thank you for reaching out to us about your experience. It's great to hear how much you enjoyed working with Bob! We strive to ensure that our clients are met with great service & transparency, so we're very glad to receive your comments. Congratulations on your new X3 & thanks again for leaving this review! We're looking forward to your next visit!

January 17, 2021

Bob G and Jeremy Z always take great care of me.and always and prompt service. They’ve earned a lifelong customer. This is my 3rd BMW I’ve bought there! More

by jeff.russell110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Zndersic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Karl Knauz BMW responded

Hi Jeff, thank you for reaching out to us. It's great to hear that you always enjoy working with Bob & Jeremy! Fostering long-lasting relationships is very important to us, so we're thrilled to receive your comments. Thank you for your feedback, as well as your business over the years. We're looking forward to the next opportunity to work with you!

January 17, 2021

Outstanding buying experience! Worked with Sam Picchietti, which I brought an 2018 BMW X3 from. Sam was very friendly, knowledgeable and made it a great experience all the way around. I highly rec More

by micgood18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Jan 18, 2021 -

Karl Knauz BMW responded

Hi there, thank you for leaving this review. It's wonderful to hear that you had a great experience working with working with Sam to purchase your X3! We strive to ensure that every visit is enjoyable & productive, so it's wonderful to receive your comments. Congratulations on your new BMW & thanks again for reaching out to us! We appreciate you being part of the Knauz BMW family!

January 16, 2021

Just bought my fifth car from Bob in late December. Makes process easy and quick. Always finds me a great car at a excellent price. He then passes me on to Doug in finance who has everything ready to More

by CPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Karl Knauz BMW responded

Hi there, thank you for leaving this review. We're so glad to hear that you had another great experience working with Bob & Doug! We strive to ensure that every visit is as efficient as it is enjoyable, so we're thrilled to receive your comments. Thank you for your business over the years, as well as your feedback. Congratulations on your new BMW! We appreciate hearing from you & we're looking forward to your next visit!

January 15, 2021

Bob Geisheker and the whole crew made purchase super smooth and the best part was Bob and his crew "knew" EVERY detail of EVERY option on a newer model which I saw nowhere else. Highly recommend and Bob More

by Philip Berenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Jan 18, 2021 -

Karl Knauz BMW responded

Hi Phil, thank you for leaving this review. We're very glad to hear that your experience working with Bob was so straightforward & enjoyable! It's wonderful that his expertise was so helpful in making your decision. Congratulations on your new BMW! We appreciate your feedback & we're looking forward to the next opportunity to work with you!

...
16
...