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Karl Knauz BMW

Lake Bluff, IL

4.7
1,287 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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407 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 1,287 reviews

February 23, 2021

Have been looking for the right CPO BMW for a couple of years now. found just what I was looking for on cars.com and the Knaux dealership. Dealer contacted me right away and the buying experience was very More

by Edward.Hanover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Karl Knauz BMW responded

Hi Edward, thank you for reaching out to us about your experience working with Sam. We're glad to hear everything went smoothly & that we were able to help put an end to your search for the perfect CPO BMW! Congratulations on your new Bimmer & thanks again for your feedback. Safe & happy driving!

February 15, 2021

Knauz had the vehicle we were looking for! We setup the deal remote from three hours away and it couldn't have been smoother. Picked up the car in a minimal amount of time, even had time to train us on th More

by nate.smith317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci, Brandon Helbig
Feb 15, 2021 -

Karl Knauz BMW responded

Hi Nate, thank you for leaving this review. We're glad to hear that your experience working with Rolly, Brandon, & Scott was so efficient & enjoyable! We strive to make things easy & hassle-free, so it's great to receive your comments. Congratulations on your new BMW & thanks again for leaving your thoughts with us!

February 15, 2021

Due to retirement, I worked with a new person - Bob Geisheker. I was so pleased with his knowledge, follow-up, and professionalism. He was outstanding to work with listening to my needs and providing More

by secretariat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Karl Knauz BMW responded

Hi there, thank you for leaving your thoughts with us. It's wonderful to hear you describe your experience working with Bob! We strive to provide great service, so we greatly appreciate your kind words. Congratulations on your new BMW! Thanks for being part of the Knauz family; we're looking forward to the next opportunity to work with you!

February 10, 2021

Sam was extremely Nice and Knowledgeable! He was also very responsive which I appreciated because I live down south. I do not live in the State of Illinois. He won my trust. He walked me through the More

by Vanessa Tucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Karl Knauz BMW responded

Hi Vanessa, thank you for taking the time to leave your thoughts with us. It's great to hear how much you enjoyed working with Sam to purchase your new X5! We strive to provide great service, whether it's online, over the phone, or in person, so we're thrilled to receive your comments! Congratulations on your new BMW & thanks again for your kind words. We appreciate you being part of the Knauz family!

February 09, 2021

Bob did a great job of understanding my wants and needs. He worked efficiently and quickly in completing the transaction and securing the vehicle I wanted. He is pleasant and easy to like. More

by pbaffic
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Karl Knauz BMW responded

Hi there, thank you for leaving this review. It's great to hear that Bob was so attentive & enjoyable to work with! Congratulations on your new BMW! We appreciate your feedback & we're looking forward to the next opportunity to work with you!

February 08, 2021

Many thanks to the team at Knauz for making our experience a very positive one. Sam Picchietti was extremely diligent in trying to find exactly what we were looking for, and answering all of our qu More

by ekn
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Helbig, Scott Adduci
Feb 08, 2021 -

Karl Knauz BMW responded

Hi there, thank you for taking the time to leave such a detailed & thoughtful review. It's wonderful to hear that Sam, Scott, & Brandon were all so pleasurable to work with! We strive to ensure that our clients are met with great service throughout their entire visit, so we're very glad to receive your comments. Congratulations on your new X3 & thanks again for your kind words. We're looking forward to the next opportunity to work with you!

February 02, 2021

Bob went the next mile with my purchase. I purchased a certified 330 Xdrive Wagon and after a short time noticed paint issues with the wheels. Bob let me know the wheels had been repainted and had me brin More

by rockrun16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Karl Knauz BMW responded

Hi there, thank you for leaving this review. We're so glad to hear that you've had such a great experience working with Bob! We strive to provide great customer service both during your visit & after you've driven your new car home, so it's great to receive your feedback. Congratulations on your new 3 Series Wagon! We appreciate you reaching out to us & we're looking forward to the next opportunity to work with you!

February 01, 2021

My recent experience with Knauz BMW was top notch. Working with Dave Benck is a pleasure--totally professional, knowledgeable and thorough. And working with Doug Kamp in finance was a breeze. I highly More

by kimkgordon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Benck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Karl Knauz BMW responded

Hi Kim, thank you for leaving this review. It's wonderful to hear how much you enjoyed working with Dave, Doug, & Luke! We strive to ensure that all of our clients have a great experience working with us, so we're very excited to read your comments. Congratulations on your new BMW & thanks again for leaving your feedback with us! We're looking forward to your next visit!

January 26, 2021

This is my second time buying a car from Knauz and it was a very pleasant experience. Bob Geisheker was great to deal with and I highly recommend him. We worked out a deal prior to ordering a car and every More

by DougB
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Karl Knauz BMW responded

Hi Doug, thank you for leaving this review. We're thrilled to hear that you had another great experience working with Bob! We strive to make things easy & enjoyable, so it's wonderful to receive your feedback. Congratulations on your newest BMW & thank you for both of your purchases! We appreciate your feedback & we're looking forward to your next visit!

January 23, 2021

They made the car buying experience enjoyable. They quickly pulled cars that I wanted to drive and provided as much information as I wanted on each car. They gave me up front pricing that wasn’t confus More

by Francine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Karl Knauz BMW responded

Hi Francine, thank you for leaving this review. We're glad to hear that your experience working with Bob was so efficient & straightforward! We believe that buying a car doesn't have to be a difficult process, so we're thrilled to receive your comments. Congratulations on your new BMW & thank you for both of your purchases over the last year. We appreciate your recommendation & we're looking forward to your next visit!

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