Karl Knauz BMW
Lake Bluff, IL
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Have been looking for the right CPO BMW for a couple of years now. found just what I was looking for on cars.com and the Knaux dealership. Dealer contacted me right away and the buying experience was very years now. found just what I was looking for on cars.com and the Knaux dealership. Dealer contacted me right away and the buying experience was very smooth and pleasurable. Car was shipped to New York and arrived just as they had promised. Very satisfied More
Knauz had the vehicle we were looking for! We setup the deal remote from three hours away and it couldn't have been smoother. Picked up the car in a minimal amount of time, even had time to train us on th deal remote from three hours away and it couldn't have been smoother. Picked up the car in a minimal amount of time, even had time to train us on the features of the vehicle! Overall top notch experience. More
Due to retirement, I worked with a new person - Bob Geisheker. I was so pleased with his knowledge, follow-up, and professionalism. He was outstanding to work with listening to my needs and providing Geisheker. I was so pleased with his knowledge, follow-up, and professionalism. He was outstanding to work with listening to my needs and providing valuable feedback to my questions. I look forward to working with him again and would definitely recommend him to my friends and business associates. More
Sam was extremely Nice and Knowledgeable! He was also very responsive which I appreciated because I live down south. I do not live in the State of Illinois. He won my trust. He walked me through the very responsive which I appreciated because I live down south. I do not live in the State of Illinois. He won my trust. He walked me through the entire process of purchasing a car online with him and was even patient with me. He never seemed impatient. He did everything I asked even until the end. I LOVE my 2021 BMW X5!!!! More
Bob did a great job of understanding my wants and needs. He worked efficiently and quickly in completing the transaction and securing the vehicle I wanted. He is pleasant and easy to like. He worked efficiently and quickly in completing the transaction and securing the vehicle I wanted. He is pleasant and easy to like. More
Many thanks to the team at Knauz for making our experience a very positive one. Sam Picchietti was extremely diligent in trying to find exactly what we were looking for, and answering all of our qu experience a very positive one. Sam Picchietti was extremely diligent in trying to find exactly what we were looking for, and answering all of our questions during the selection process. Ultimately, we felt the price for both the new car and our trade-in was a good value. When we picked up our x3, Scott in Finance reviewed our options in detail and helped us make good decisions without the "hard sell," which was nice. And Brandon did a fabulous job of helping us learn the basics of our new car, given we're not the most technology-savvy people around. The team also has been so incredibly helpful with our follow-up questions and needs. More
Bob went the next mile with my purchase. I purchased a certified 330 Xdrive Wagon and after a short time noticed paint issues with the wheels. Bob let me know the wheels had been repainted and had me brin certified 330 Xdrive Wagon and after a short time noticed paint issues with the wheels. Bob let me know the wheels had been repainted and had me bring the car back in to have them repainted again at no cost. Unfortunantly this respray did not hold up more than a month and started flaking off. Staying in contact with Bob he was able to get brand new wheels from BMW to fix this issue which we had both been dealing with for about a year. They are even driving the new wheels up to me in WI, 3.5 hours one way from the dealership. This is really customer beyond great customer service and standing behind your product. More KNAUZ BMWs will be in my future and I will be going back to Bob to help in the buying process. More
My recent experience with Knauz BMW was top notch. Working with Dave Benck is a pleasure--totally professional, knowledgeable and thorough. And working with Doug Kamp in finance was a breeze. I highly Working with Dave Benck is a pleasure--totally professional, knowledgeable and thorough. And working with Doug Kamp in finance was a breeze. I highly recommend the Knauz BMW team! More
This is my second time buying a car from Knauz and it was a very pleasant experience. Bob Geisheker was great to deal with and I highly recommend him. We worked out a deal prior to ordering a car and every a very pleasant experience. Bob Geisheker was great to deal with and I highly recommend him. We worked out a deal prior to ordering a car and everything was honored even though the delivery was delayed due to unforeseen circumstances. More
They made the car buying experience enjoyable. They quickly pulled cars that I wanted to drive and provided as much information as I wanted on each car. They gave me up front pricing that wasn’t confus quickly pulled cars that I wanted to drive and provided as much information as I wanted on each car. They gave me up front pricing that wasn’t confusing and were very knowledgeable about the features and what was in stock. I bought my previous car 6 months ago with Bob at Karl Knauz and he was the first person I called when I found myself in need of a new car. After all was decided, the financing, cleaning, setup, genius, etc were all very quick and I was on my way. I would certainly recommend Bob Geisheker at Karl Knauz if you are interested in BMW. More