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Karl Knauz BMW

Lake Bluff, IL

4.7
1,287 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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407 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 1,287 reviews

June 05, 2021

My wife and I recently bought a BMW X5 at Knauz. We had worked through the value of my trade and pricing for our new BMW prior to arriving at the dealership. We worked with Sam P. Once we arrived. We too More

by KSBVFB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Karl Knauz BMW responded

Hi there, thank you for reaching out to us. It's wonderful to hear that Sam & Luke made the entire purchasing process so smooth & enjoyable! We always appreciate feedback & comments like yours are especially rewarding to receive. Congratulations on your new X5! Thanks again for letting us know how things went. We're looking forward to your next visit!

June 05, 2021

I have not bought a used car since 1981! So the process was foreign and a bit intimidating to approach. I am from Buffalo and knew I would probably have to buy the car I was looking for out of town. I fou More

by Colleen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Karl Knauz BMW responded

Hi Colleen, thank you very much for taking the time to share your experience with us. It's wonderful to hear how much you enjoyed working with Sam & that he made things so easy! We understand that purchasing a car can be an overwhelming experience, especially from another state, so we're thrilled to receive your comments. Congratulations on your BMW! Thanks again for leaving this review. We appreciate your kind words, as well as your business!

May 28, 2021

I recently bought a new BMW 5 Series from Karl Knauz BMW. Spencer is an excellent client advisor. Knowledgeable & service oriented without being pushy! Thank you More

by ERICJGRAHAM26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Karl Knauz BMW responded

Hi Eric, thank you very much for leaving this review. We're thrilled to hear that you had such a great experience working with Spencer! Congratulations on your new 5-Series! We greatly appreciate your business, as well as your feedback. We're looking forward to the next opportunity to work with you!

May 26, 2021

Karl Knauz BMW has exceptional service, sales, and all around great people working there. I have been a customer since 2008, they always go above and beyond what is expected from a dealership. More

by wschubert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Zndersic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Karl Knauz BMW responded

Hi there, thank you very much for reaching out to us about your experiences working with us. It's wonderful to hear that you had another wonderful visit, working with Bob, Luke, & Jeremy. We strive to provide great service & foster long-lasting relationships, so we're thrilled to receive your comments! Thank you for your business, as well as your review. We're looking forward to your next visit!

May 23, 2021

I bought a certified pre-owned vehicle from Bob at Karl Knauz BMW. It was the best car buying experience I have ever had. Bob worked with me to purchase a great vehicle at a fair prices. The process was fa More

by Pharo82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Karl Knauz BMW responded

Hi there, thank you for taking the time to reach out to us. Providing great customer service in a timely manner is our top priority, so we're thrilled to receive your comments about your experience working with Bob! Congratulations on your new BMW! We appreciate your feedback & we're looking forward to your next visit!

May 17, 2021

My third purchase with Knauz. Bob Geisheker was the sales person on two of them. Makes buying a car a breeze. Loved having the expected monthly price for financing, with different scenarios, right in More

by scrossley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Karl Knauz BMW responded

Hi there, thank you for reaching out to us about your experience. It's wonderful to hear that Bob was such a pleasure to work with! We strive to provide great service & foster lasting relationships, so we greatly appreciate your comments. Congratulations on your new BMW! We're very glad to hear from you & we're looking forward to your next visit!

May 05, 2021

We have acquired six vehicles from Bob Geisheker. Bob has been very responsive and helpful identifying vehicles in stock matching our requirements and processing two custom-order X5s which arrived correctly More

by FChu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Karl Knauz BMW responded

Hi there, thank you very much for sharing your experiences working with Bob. It's wonderful to hear that he has been able to consistently find you the perfect new BMWs in a timely manner! We always appreciate feedback & comments like yours are especially rewarding to receive. Congratulations on your two new X5s! We greatly appreciate your business, as well as the 5-star rating. Enjoy your new BMWs!

March 30, 2021

I contacted Rolly (Roland) Davidson to let him know what I was looking for and he jumped right on it. Within a few minutes he called me back and presented me with my options and transparent pricing. Later t More

by JackMalone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Mar 31, 2021 -

Karl Knauz BMW responded

Hi Jack, thank you for taking the time to reach out to us. It's wonderful to hear how much you enjoyed your experience working with Rolly! We strive to provide great service with transparency, so it's wonderful to receive your feedback. Congratulations on your X3 M40i; we're glad to hear that you're loving it! Thank you for your business, as well as your kind words. We're looking forward to the next opportunity to work with you!

March 22, 2021

I have bought a dozen or so vehicles from this dealership over the years. Rolly continued the high standard that I have become accustomed to. Thanks ya all in the process. More

by Perryim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Karl Knauz BMW responded

Hi there, thank you for taking the time to reach out to us. We're thrilled to hear that you've been met with consistently great experiences every time you've come in to make a purchase & that Rolly was such a pleasure to work with! We greatly appreciate your feedback, as well as your business over the years. Congratulations on your newest BMW! We're looking forward to the next opportunity to work with you!

March 22, 2021

Rolly was great to work with. He’s professional, courteous, knowledgeable, fast to respond, and overall a great salesman. He made the experience quick and pleasant. More

by jpcorley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Karl Knauz BMW responded

Hi JP, thank you very much for leaving this review. It's wonderful to hear that your experience working with Rolly was so pleasant! We strive to provide great service in a timely manner, so we appreciate your comments. Congratulations on your new BMW & thanks again for leaving your thoughts with us! We're looking forward to your next visit!

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