Karl Knauz BMW

I visited Knauz in response to an advertised lease offer. I have leased vehicles for many years and my experience has always been that the prices on the available vehicles were always significantly higher th I have leased vehicles for many years and my experience has always been that the prices on the available vehicles were always significantly higher then the advertized prices. At Knauz my experience was the polar opposite; the cars were priced as advertized and there was a good selection of vehicles to choose from. Furthermore, both my sales person, Judy Powell, and her sales manager, Bob Graziano, were a pleasure to deal with. Short of putting out trays of freshly baked chocolate chip cookies, I can't imagine what more then could have done to make me feel more welcome and make the whole experience a pleasurable one. I will certainly recommend them to any friends and family who are in the market for a BMW. More

Everyone we came into contact with was very friendly. Our salesperson, Judy, took her time in explaining everything to us. She was terrific. Overall it was the best car purchase experience I ever had. salesperson, Judy, took her time in explaining everything to us. She was terrific. Overall it was the best car purchase experience I ever had. More

Knauz was a fantastic dealership. Being young, I got treated pretty disrespectfully at most dealerships and passed off as someone not serious about buying a car. The second I walked into Knauz they trea treated pretty disrespectfully at most dealerships and passed off as someone not serious about buying a car. The second I walked into Knauz they treated me like I was a valued returning customer. The day I went in to sign the papers and pick my car up, they made the process as painless and easy as possible. I've never experienced such a smooth deal with a dealership before. All-in-all, I will definitely be back at Knauz to buy my next car in the future. More

Great pricing and very flexible sales staff. Easy access of the highway. This dealer participates in the Costco Auto Program and can beat most other dealers in price. of the highway. This dealer participates in the Costco Auto Program and can beat most other dealers in price. More

Gus received my frantic call at about 8:15 am 4/17/12: I had a blowout flat directly across the street from the dealership on rte. 41, going southbound..dangerous traffic! Gus said that he would get someon had a blowout flat directly across the street from the dealership on rte. 41, going southbound..dangerous traffic! Gus said that he would get someone over to help and drive me to work. When I asked him if he wanted my phone #..he said semiseriously..."Don't worry I see you from here!" Short time and Armando and Nick? came in a car with all needed to take care of a flat. One gentleman stayed and Nick? drove me to work. KNAUZ employees are AWESOME! We have been with them for at least 10 years....they really don't know us personally, but they knew I was someone in trouble and they were there...quickly and efficiently!!! This has always been our experience with them! THANK you "Team Knauz" More

I just bought my new BMW335ix coupe from Knauz today. It has been 10 years since I have purchased a car and I was so pleased at how informative and friendly the staff at this dealership were. Jeffrey Gravho has been 10 years since I have purchased a car and I was so pleased at how informative and friendly the staff at this dealership were. Jeffrey Gravhovac, my client advisor, spent as much time as required to aquaint me with all the "bells and whistles" on my new car. We set up the roadside assist and Sirius radio before I even drove away. Their Business Manager, Steve Kwasman organized and explained the various financial and service agreements so that I felt confident about my purchase. Overall the experience at Knauz was highly professional and everyone involved took the time to show they appreciated my business. Martha Quinn Libertyville, IL. More

Have bought several BMW's at Knauz, and they are consistently excellent. Judy Powell is a highly knowledgable and enthusiastic customer advisor, and consistently helpful. I rate her a 10. consistently excellent. Judy Powell is a highly knowledgable and enthusiastic customer advisor, and consistently helpful. I rate her a 10. More

Adam and the entire Knauz team are incredible to work with, and I would highly recommend Knauz. Adam, and the rest of the team were very accommodating through the purchase of my new car, and have been j with, and I would highly recommend Knauz. Adam, and the rest of the team were very accommodating through the purchase of my new car, and have been just as helpful and attentive since getting the vehicle. I have thoroughly enjoyed my experience with Knauz. More

Jeremy was a excellent example of quality customer service you rarely find today. He treated me as if I was a customer (not common) and that my business mattered to him and the dealership. For that service you rarely find today. He treated me as if I was a customer (not common) and that my business mattered to him and the dealership. For that I will always come back. Management should be very proud of him and it shows that he cares about his customers and the dealerships reputation. More

This dealership has to be one of THE best BMW dealerships on the planet ! I was extremely satisfied with the Sales staff when I purchased my BMW in 2009. But to me what really sets this dealership apart fr on the planet ! I was extremely satisfied with the Sales staff when I purchased my BMW in 2009. But to me what really sets this dealership apart from the rest is the Service department. Gus Hirth has got to be one of your best Service managers. Anytime I get a service light to come on, I swing by the dealership and it is NEVER a problem to look at my car that same day and they always have a loaner to provide. The service is usually done same day - and NEVER longer than next day. The work they do is quality, and they ensure they give you the best price they possibly can. I never thought I would ever brag about a Service department of a car dealership...but those guys at Knauz are the BEST ! Thanks ! Lily Rankovich More