Karl Knauz BMW

We have been customers of Knauz for more than 15 years. The reason we continue to come back in addition to the great vehicle selection and service departments, is the great customer service from the sales The reason we continue to come back in addition to the great vehicle selection and service departments, is the great customer service from the sales staff and in particular Judy Powell from BMW. Judy is extremely knowledgeable and will go the extra mile to earn and retain your business. She works with you to understand your needs and will do whatever she can to provide you with the right vehicle and beat the competitions price. I would highly recommend you ask for Judy the next time you are in the market for a BMW or any of the brands sold at Knauz. More

Judy was very professional and courteous and efficient. Judy was very professional and courteous and efficient. She found the car we wanted in our short time frame. She was very nice and patient when showi Judy was very professional and courteous and efficient. She found the car we wanted in our short time frame. She was very nice and patient when showing us how to operate the car. She is awesome! More

I worked with Fadwa Charnitski, who was very knowledgeable and a true fan of the cars she was selling. I felt like I was treated respectfully and got a great car at a great deal. Thanks, Fadwa! knowledgeable and a true fan of the cars she was selling. I felt like I was treated respectfully and got a great car at a great deal. Thanks, Fadwa! More

Judy Powell helped me purchase my new BMW X5. She, as well as everyone else I encountered, was very nice, communicative and helpful. Judy answered every question, explained each aspect of the vehicle an well as everyone else I encountered, was very nice, communicative and helpful. Judy answered every question, explained each aspect of the vehicle and made sure that I was comfortable every step of the transaction. Not only did I get a great automobile, I actually had fun buying it! I look forward to shopping at Knauz in the future. More

Judy was fantastic to work with. She was amazingly helpful and informative and the ONLY salesperson who took any pride in what she was selling, explaining many details and functions of the car to me b helpful and informative and the ONLY salesperson who took any pride in what she was selling, explaining many details and functions of the car to me both before and after I drove. I will highly recommend Karl Knauz BMW and will absolutely return when I need to buy another car. More

It seems like many have preceded me here in singing the praises of Judy Powell of Knauz BMW. I was seeking a 2013 BMW X6 which were in absolute short supply. She found the vehicle at another dealership, praises of Judy Powell of Knauz BMW. I was seeking a 2013 BMW X6 which were in absolute short supply. She found the vehicle at another dealership, shipped it to Knauz and actually beat the pricing of other dealerships I called before Knauz. In short, I won't be calling other dealerships before Knauz ever again. Judy Powell is extensively knowledgeable, professional, and an absolute pleasure to talk with. She made the entire process completely enjoyable and exciting from our first conversation.. Perfect location....and everyone at the dealership was polite and enthusiastic about helping the customer. I have been to numerous other BMW dealerships over the years....Perillo? Are you kidding? Never again unless you enjoy being talked to in a condescending fashion....even the cashiers give you major attitude. No thanks, too-cool-for-school city sharks. You are given a choice at Perillo...you either buy WHAT they have in stock for the price they will ALLOW you to buy it, or you can hit the road and stop wasting their time. Great folks. Fields? Nice facility, but it feels like you are in a sweat-shop/boiler-room high-pressure environment. If you are dropping $70,000+, you want to feel comfortable and treated like a king while you are doing it. Go to Knauz. More

I recently leased a new BMW 535xi from Judy Powell. This is my fourth leased BMW car and I have always dealt with Bob Graziano who is just terrific. This was my first experience with Judy and it could not is my fourth leased BMW car and I have always dealt with Bob Graziano who is just terrific. This was my first experience with Judy and it could not have been better. My son bought his BMW from Bob, then my husband bought his from Bob and now I have leased mine through Judy and they all were terrific experiences. My son always ends up making the final deal and he and Bob and Judy all have a good time coming to the best deal for my situation. Everyone who works here is just terrific. Have a problem, drop in with the car, problem solved. This does not happen often. The reason I love these cars is that every day you just put the key in the ignition and off you go - no problem. I cannot say enough about Judy and her warmth, caring and expertise in this area. Great experience. More

Words cannot express how wonderful Dan Wright is. he is always pleasant to speak with and he went out of his way to provide me with top-notch service. I purchased my first BMW May 2012 and Dan's personaliz always pleasant to speak with and he went out of his way to provide me with top-notch service. I purchased my first BMW May 2012 and Dan's personalized customer service and warm hospitality made this a spectacular experience. I would HIGHLY recommend Karl Knauz BMW to everybody looking for an amazing car buying experience. Ask for Dan Wright to put the icing on the cake. I will be a customer of Knauz BMW for the rest of my life. Thanks Dan. More

Not only was my sales representative super professional and friendly, she went the extra mile to help me with my special requirements. Great experience and I would not hesitate to recommend her to anyone. and friendly, she went the extra mile to help me with my special requirements. Great experience and I would not hesitate to recommend her to anyone. Thanks Judy! More

Extraordinary! I am absolutely impressed with the Extraordinary! I am absolutely impressed with the outstanding and extraordinary services provided by Aldo Carreno, an assistant service consu Extraordinary! I am absolutely impressed with the outstanding and extraordinary services provided by Aldo Carreno, an assistant service consultant at Karl Knauz Motors. As a BWM owner, I don’t just value the ultimate driving experiences, but more importantly, the services provided by the dealership. I strongly believe that’s what makes BMW stands out among its competitors. I had purchased an extended maintenance warranty for my X3 and didn’t realize that it was just expired less than a week ago. Aldo was very helpful was able to contact BWM to extend my warranty for the day of service so the warranty can cover the cost of the services. I applaud BMW’s commitment to ensure a 100% customer satisfaction. Before this, I am a BMW fan, now I am a loyal BMW fan. Thanks again for your extraordinary service! More