Karl Knauz BMW

Our experience with Knauz Auto in Lake Bluff, IL was a very positive experience from start to finish. Our salesperson Judy Powell was extremely personable, knowledgeable and helpful. Judy took the neces very positive experience from start to finish. Our salesperson Judy Powell was extremely personable, knowledgeable and helpful. Judy took the necessary time needed to ensure that we were purchasing the right car to fit our needs and her follow-up was excellent. The entire Knauz team (sales, finance, management) made our purchase a positive experience. More

Judy Powell is without a doubt the most professional client advisor that my wife and I have ever encountered in over 35 years of automobile purchases involving more than 35 new and used models. Her kno client advisor that my wife and I have ever encountered in over 35 years of automobile purchases involving more than 35 new and used models. Her knowledge of the product, and unrivalled interest in completely addressing one's desires, concerns and motivations is without peer. I advised her, and will so advise any that may read this review, that it was my good fortune and pleasure to transact my purchase with her at Knauz, a dealership to whom I have been proudly loyal for over 20 years now. I can envision myself in no other brand, purchasing through no other dealer or no other sales person. The best there is. More

This is the best car-buying experience I have ever had!!!! Judy was great!!!! No pressure, super painless, most enjoyable!!!! I DREAD car-buying, but after my experience with Judy, I feel great! I liv had!!!! Judy was great!!!! No pressure, super painless, most enjoyable!!!! I DREAD car-buying, but after my experience with Judy, I feel great! I live in another state and the 2.5 hr drive (one-way) to see Judy at Knauz was all worth it. The next time I'm in the market for another BMW, I know now where to go... :))) Steve at the finance office was also the best! No pressure, very long patience (we have an 18-mth old running all over his office). If dealerships can work like this all over, there will be people driving new cars all the time! Everyone should do it like Knauz! More

Phenomenal dealership, treated well by everyone there and everything was appropriate for a luxury brand. Judy Powell is the best car sales rep I have ever dealt with and if all were like her buying a car wo everything was appropriate for a luxury brand. Judy Powell is the best car sales rep I have ever dealt with and if all were like her buying a car would be an enjoyable experience (which it typically isn't). Other dealerships we went to (virtually all luxury brands available) paled in comparison. Besides liking the car, Judy and the dealership were major factors in our buying decision. More

I would just like to say a few words about the excellent service received from the dealership and specifically Judy Powell the sales executive we have dealt with on more than one occasion. We currently have service received from the dealership and specifically Judy Powell the sales executive we have dealt with on more than one occasion. We currently have a BMW X5 and have enjoyed all the benefits the vehicle provides, but also the comprehensive and professional service we have received from the service staff at Knauz during our ownership. So, when I stopped in on Saturday to look at an additional car, I was greeted again by Judy who spent a great deal of time with me that resulted in my second purchase. The process was smooth with no pressure being applied and Judy worked with me to ensure I got the right vehicle for my needs. She is truly an excellent sales executive and valuable asset to the organization, but most importantly, a genuine and helpful person. Thanks again Judy and Knauz and will see you again soon. John More

I have been customer of Knauz BMW for the past 12 years. The service team, as well as the sales managers, always make me feel welcome and comfortable. Judy Powell was helping me with my recent purchase ( The service team, as well as the sales managers, always make me feel welcome and comfortable. Judy Powell was helping me with my recent purchase (2013, 328x). She was very helpful to me in sorting out the options and available vehicles as well as really studying my trade in to get the most value. Judy is one of the best professionals in the business and its been a pleasure knowing and working with her. More

The Knauz experience was very pleasant ! Judy Powell was a pleasure to deal with. I was pleasantly surprised with my car buying experience at Knauz. My first 3 series thanks to Judy, she went the extra mile a pleasure to deal with. I was pleasantly surprised with my car buying experience at Knauz. My first 3 series thanks to Judy, she went the extra mile for me. More

Just bought our second car from Judy- a 2013 328 ix! As I stated in my previous note, I was going to wait until spring, but there were too many offers I could not walk away from. Judy spent the extra time I stated in my previous note, I was going to wait until spring, but there were too many offers I could not walk away from. Judy spent the extra time providing me a relaxed, no pressure environment. In fact, the day of delivery I changed my mind on the car to be delivered and bought a different car. No hassle.No wait til tomorrow. The car was made ready in 10 minutes! Steve Kwassman, the Business Manager, reviewed my options for finance. I have never before been so well treated and respected. Usually, this is the most uncomfortable, loathed part of buying a new car. Steve is professional, friendly, thorough, and an absolute pleasure to work with. We are the only couple on our block with his and hers BMW's! More

Judy is a great sales person. She is very knowledgable and helpful, she treated me with dignity and respect when it came to purchasing my vehicle. I purchaased my first car through her and now the second and helpful, she treated me with dignity and respect when it came to purchasing my vehicle. I purchaased my first car through her and now the second vehicle. More