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Karl Klement Ford
Decatur, TX
34 Reviews
Welcome to Klement Ford! Klement Ford is a new Ford and used vehicle dealership proudly serving Decatur TX and the surrounding areas. Here at Klement Ford we strive to provide a better car shopping experience for our customers. This means from the moment you step foot onto our dealership you will be treated to a comfortable and relaxing shopping atmosphere that is tailor-made to suit your needs. We don't play games or try and use pushy sales pitches but rather we focus on helping answer questions because we know that when you find the vehicle that is right you won't need any convincing.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 34 reviews
June 26, 2020
The most painless purchase of a vehicle from a dealership I ever had. No complaints! I came in right before they closed for the day. I picked up the vehicle the next morning. I ever had. No complaints! I came in right before they closed for the day. I picked up the vehicle the next morning. More
by tony_dt
Employees Worked With
Doug Baldwin, Joe Redwine, Tony
June 13, 2019
Beware of buying USED from the people DO NOT BUY USED FROM THESE PEOPLE. They do not check their vehicles out before selling them. Before I left lot the AC wasn't working. They fixed af DO NOT BUY USED FROM THESE PEOPLE. They do not check their vehicles out before selling them. Before I left lot the AC wasn't working. They fixed after I drove an hour back to get it fixed. Then the check engine light was coming on when the vehicle set for a period of time. I called my salesman. He no longer works there. Surprise surprise. Tells me to talk to JOE in used cars. Joe would takes days to call us back. When he finally did he said yes, you just purchase bring it in we will take care of you. We had to got out of town for 3 weeks. When we got back we brought it in. I had to take off work because they wouldn't give us a loaner. We drive an hour there again and was told it was $411.50 to fix. We told Scott in service Joe was taking care of it. Two days later I am told no they aren't. I called and talked to Joe again and he tells me he never said he would pay to fix it. We were putting words in his mouth. I have drove and hour each way twice already, taken off work for things that should have been taken care of before I purchased it. Don't call me a liar, I know what you said and I do not appreciate it. Your customer service is terrible and you know it. I will not say anything good about these people. Joe you need to get another job that isn't customer service. More
by tambell
Employees Worked With
Joe Used Cars and Scott in Service
December 07, 2018
Lug nuts stripped All the lug nuts were stripped on my car making changing a flat almost impossible. Karl Klememt Ford was the only place to touch my tires since it was All the lug nuts were stripped on my car making changing a flat almost impossible. Karl Klememt Ford was the only place to touch my tires since it was new and I paid extra for the tire warranty. I told them that my lug nuts were stripped and needed to be changed since they messed them up and the service tech said that they changed them. I went to the tire shop today to buy my first set of new tires and had to buy new lug nuts because the Ford dealership had put the stripped out ones back on my car. More
by LaNisha08$
Employees Worked With
Service tech
October 18, 2017
Excellent A top notch dealership worth the drive no matter where you are in DFW. You just aren't going to get the level of sincere service this dealership provi A top notch dealership worth the drive no matter where you are in DFW. You just aren't going to get the level of sincere service this dealership provides in the inner metropolis. My wife loves her Expedition Limited, thanks Darin Cooley and gang! More
by hbraden
Employees Worked With
Darin Cooley
