Karl Klement Ford
Decatur, TX
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 34 reviews
Used Karl Klement as they assisted me on my way to Colorado with emergency service. Outstanding service advisor got me out with in 90 minutes. Sales rep for this truck called me back with a truck th Colorado with emergency service. Outstanding service advisor got me out with in 90 minutes. Sales rep for this truck called me back with a truck they just got in. Follow through was expected and that is what I got. More
Very pleasant experience with this dealer. They had the vehicle I wanted due to a order cancellation. I expressed interest. Salesman (John Talley) was very transparent about price and other They had the vehicle I wanted due to a order cancellation. I expressed interest. Salesman (John Talley) was very transparent about price and other interest in vehicle. Markup was very reasonable given demand and Ford’s recent increase in price of Mustang Mach-E. Even after markup, you cannot buy a similarly configure vehicle due to Ford options changes and price increase. Everyone at dealership very friendly and helpful. We drove from Austin to get the vehicle and it was well worth our time given insane markups Austin dealers have on any available vehicle. More
I went to buy a new vehicle with a very specific budget. Joe Redwine was very helpful and patient with me throughout the entire process. He helped me find the car I wanted at the rate I wanted. He made the Joe Redwine was very helpful and patient with me throughout the entire process. He helped me find the car I wanted at the rate I wanted. He made the entire process very quick and easy for me. More
From the moment I walked into KARL KLEMENT FORD, I was immediately greeted with friendliness of the staff. The dealership was so clean and smelled so nice too. Joe Redwine and Tony Lara were an absolute immediately greeted with friendliness of the staff. The dealership was so clean and smelled so nice too. Joe Redwine and Tony Lara were an absolute pleasure to work with. Very courteous, accomodating, and professional. I will certainly be back to purchase more vehicles in the future. More
Great experience, very helpful salespeople. Not pushy or intrusive. None of the back and forth to the Sales Manager like you see at other dealerships. intrusive. None of the back and forth to the Sales Manager like you see at other dealerships. More
I just returned from Klement. They ordered a liner for a new ranger. Told me an hour to install. After an hour of waiting after driving 30 minutes, told me they ordered wrong part. Why would I have to wait new ranger. Told me an hour to install. After an hour of waiting after driving 30 minutes, told me they ordered wrong part. Why would I have to wait an hour to find out the liner was the wrong length? Was going to use Klement for service and a new ride when 24 mos lease is up. I purchased at Grapevine because of better selection. Moved to country a year ago and was hoping for a new ford dealer closer to home. Thought Klement was the answer. Boy was I wrong. Very upset I wasted an hour and a half to find out wrong box size when I verified part number over phone from ford directly...the part should have been verified before the install effort by dealer. A customer of ford for more than 30 yrs. Will not be using Klement. There are others to choose from. I'll start with Southwest and go from there. Oh, and to make matters worse they got my clean truck all muddy on one side from somewhere in their muddy lot and didn't even bother to wash it off! Not a good first impression... More
Karl Klement Ford Extremely helpful and courteous. I was so impressed at their service. Awesome! I would highly recommend this dealership and I will definitely conta Extremely helpful and courteous. I was so impressed at their service. Awesome! I would highly recommend this dealership and I will definitely contact them when I decided to purchase a new vehicle More