Karl Klement Ford

Picked up my truck front the collision centera few weeks ago and found a marijuana pipe in my door went up and talked to the manager johnny about it he said how do you know it's mine and got real defensive ago and found a marijuana pipe in my door went up and talked to the manager johnny about it he said how do you know it's mine and got real defensive I have commercial license and take federal drug test i do not use drugs !!! I'm the only one that drives this truck and the only place my truck had been was at klement ford collision center so where else could it have came from I was going to have the hail damage on my wife's truck he told me to take it somewhere else he didn't want the headache I guess protecting his employees is more important than doing the right thing so long story short i will never!!! Take anything to any of there dealerships you can't trust them and if you do make the mistake of using them you better surch your vehicle before you leave to protect your self if I would have been caught with that in my truck I would have lost my license very bad business More

The experience from introductions to signing was excellent. This team is friendly, down to earth and helpful. I found the truck on line, made contact with the dealership, worked out a price, worke excellent. This team is friendly, down to earth and helpful. I found the truck on line, made contact with the dealership, worked out a price, worked out financing and eventually bought plane ticket and flew to Texas. The dealership had arranged for Bill to pick me up and drive me to the dealership. The trip was a pleasure, Bill was great company and a good driver. My salesman Josh was there to greet me, show me the vehicle and do a test drive and help me through paperwork. James the used vehicle manager helped us complete the transaction, and Randall the finance manager helped me with the necessary documents before arrival and after departure. I drove the pick up home. Bill even helped me plan the best route out of town to get home, and escorted me for the first few miles. These are good people. More

met all my expectations. .......... nice selection of trucks great service dept customer friendly and knowledgeable .......... nice selection of trucks great service dept customer friendly and knowledgeable More

Mike our sales rep was amazing we were very specific on what we were looking for and he found both Ford Broncos and head them brought to his location. The rest of the staff was friendly and the Broncos wer what we were looking for and he found both Ford Broncos and head them brought to his location. The rest of the staff was friendly and the Broncos were perfectly clean and ready for us to take home. Thank you to the staff for a job well done. More

The team at Karl Klement Ford was very helpful to assist me with purchasing commercial work trucks for the ranch. My salesman Dan went above and beyond to not only make a sale, but to get the truck delivere me with purchasing commercial work trucks for the ranch. My salesman Dan went above and beyond to not only make a sale, but to get the truck delivered to me in central Texas. I’ll be driving back to North Texas to Decatur when we are ready to purchase another vehicle whether commercial or personal. Thanks! Travis Aaron T&R Ranch Franklin, TX More

I recently had a fantastic experience buying a vehicle at Karl Klement Ford. The staff was friendly, knowledgeable, and never made me feel pressured. They took time to answer all my questions and made sure I Karl Klement Ford. The staff was friendly, knowledgeable, and never made me feel pressured. They took time to answer all my questions and made sure I was comfortable with my decision. The process was smooth from start to finish. I highly recommend Karl Klement Ford for anyone looking for a hassle-free car buying experience. More

Nice salesman. Very Nice car. Thanks for the help! It was a pleasure driving my car home Very Nice car. Thanks for the help! It was a pleasure driving my car home More

This was the best car buying experience I have ever had. I was treated as if my time was valuable. John Talley took time to answer all my questions, kept me informed of the next steps. I was in and out at t I was treated as if my time was valuable. John Talley took time to answer all my questions, kept me informed of the next steps. I was in and out at the dealership in less than 45 minutes. I appreciate his curiosity. I was greeted as soon as I walked in. More

Outstanding experience. I felt respected. Mike Buckwheat is amazing. He made the process flawless. I felt he truly listened to my wants and needs and boy did he bring it all I felt respected. Mike Buckwheat is amazing. He made the process flawless. I felt he truly listened to my wants and needs and boy did he bring it all together. He will always get my future business. More