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Karl Ford of Story City

Story City, IA

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rated
4 Reviews

510 Factory Outlet Dr.

Story City, IA

50248

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November 10, 2018

This is the only dealership I would take my car to. A warning light came on (Service Engine Soon) and they pinpointed the problem and it hasn't been on since then. I also was able to get my car service More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager
November 05, 2018

scheduled service and troubleshooting My Explorer was in for its oil filter change. It was also checked for a perceived coolant leak. The service and check were carried out in a timely m More

by Woody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max – Service Manager
October 26, 2018

Excellent and timely. I believe this is the 3rd vehicle we have purchased from Gookin Ford and the satisfaction of professionalism and satisfaction increases with each vehi More

by Leo and Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gookin and the the finanacial guy
August 03, 2015

Vehicle not as represented This dealership failed to provide accurate information and pictures of a 2011 F150 Lariat online. Upon arrival from several hours away, my examination More

by odies4me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mr. Gookin