Karl Flammer Ford - Service Center

I was very disappointed with the service this time. My service advisor Amy didn’t contact me that they needed to keep my truck overnight. At no time did they offer a loaner vehicle. Although a known issue service advisor Amy didn’t contact me that they needed to keep my truck overnight. At no time did they offer a loaner vehicle. Although a known issue, diagnosing the problem took several hours. More

Very cleanFriendly people waiting to serve youOn time Very clean Friendly people waiting to serve you On time schedule Knowledgeable staff about vehicle Attention to detals Very clean Friendly people waiting to serve you On time schedule Knowledgeable staff about vehicle Attention to detals More

Very nice to Business with to help it’s very friendly and helpful to get the car back on the road. helpful to get the car back on the road. More

Service was fast. People were friendly and knowledgeable. Waiting area was nice. I would recommend. Waiting area was nice. I would recommend. More

Kind and clear directions during my wait. Waiting area was clean. I was able to connect to wifi and do some remote work while I waited. was clean. I was able to connect to wifi and do some remote work while I waited. More

Dale was great, everyone working hard and super friendly! They worked hard to fit me in last minute for a long road trip. They worked hard to fit me in last minute for a long road trip. More

Everything went as expected. I was properly notified as to the condition of my car, when it would be available for pickup, and a courtesy car was made available to pick me up. Who could ask for more. to the condition of my car, when it would be available for pickup, and a courtesy car was made available to pick me up. Who could ask for more. More

Been bringing our cars to Flammer Ford for the last few years. Great service writers and skilled techs. years. Great service writers and skilled techs. More

Charged $200 just to diagnose, and wait for it....they were wrong! Wanted to do $3,000 repair on torque converter. Turns out it was a fuel pump. Not using this dealer again. Josh was pleasant enough, but were wrong! Wanted to do $3,000 repair on torque converter. Turns out it was a fuel pump. Not using this dealer again. Josh was pleasant enough, but $200 for a bad diagnosis? More

I have taken my truck here for service from day one and was always great. However last service visit a brand new multi pack of masks was stolen out of my map pocket. Yesterday I had an 8 AM appointment fo was always great. However last service visit a brand new multi pack of masks was stolen out of my map pocket. Yesterday I had an 8 AM appointment for oil change tire rotation and I received no phone call my truck was ready. Called several times and always got voice-mail and no return call after leaving a message. Showed up after work to get my truck and the price for this service went up $30 from last visit of same service. Very disappointing. I won't be back. More