Karl Flammer Ford - Service Center
Tarpon Springs, FL
1,347 Reviews of Karl Flammer Ford - Service Center
I recieved prompt & courteous service. The lady assigned to me kept me informed. I would have added another star if the repair shop had the necessary parts on hand & I didn't have to wait a couple assigned to me kept me informed. I would have added another star if the repair shop had the necessary parts on hand & I didn't have to wait a couple of days to get my car back. Thank-you for asking. More
The service staff & technicians are excellent at Flammer Ford. They are well trained & treat customers with kindness & professionalism. So, why not 5 stars? Well, they are completely overworked and sufferin Ford. They are well trained & treat customers with kindness & professionalism. So, why not 5 stars? Well, they are completely overworked and suffering from their own excellence and success. COVID has only made things worse as staff members are getting sick. Cars & trucks are lined up 2- to 3-lanes deep. For example 2-years ago with Rob (service writer), I had to waited 8 hours for my vehicle to be fixed under warranty. The job was done right, BUT!! More
After arriving on time for scheduled appt we were told would have to wait until Al of previous day work was completed. Why were we not called snd reached untitled a day we would be taken on time?? Really would have to wait until Al of previous day work was completed. Why were we not called snd reached untitled a day we would be taken on time?? Really long wait to even get seen Once finally seen Josh was very good and helpful. But again wait for a first morning appt way too long. Please be more considerate of others time More
Very friendly staff clean facility.. Could be a little better on communicating with customers on status of the maintenance progress of vehicle. better on communicating with customers on status of the maintenance progress of vehicle. More
Good service. Easy in and out. Comfortable waiting room with good coffee and water. Courteous techs. Explain exactly what they are doing to you car. with good coffee and water. Courteous techs. Explain exactly what they are doing to you car. More
Great customer service! An associate was there when I pulled up and was able to diagnose my problem in less than 15 minutes! pulled up and was able to diagnose my problem in less than 15 minutes! More