Karl Flammer Ford - Service Center

Karl Flammer Ford has awesome team members helping their customers navigate through their new vehicle acquisition. This is my 4th vehicle purchased from them in the last 16 years. customers navigate through their new vehicle acquisition. This is my 4th vehicle purchased from them in the last 16 years. More

Amy was great got me in and got my truck serviced very pleasant great to deal with pleasant great to deal with More

Service completed in a timely manner. Appointment was obtained on the same day I called for the appointment. obtained on the same day I called for the appointment. More

Dale took good care of me he finally found out what was wrong with truck wrong with truck More

Service advisor Amy was excellent. Promptly returned calls and followed through on all service issues calls and followed through on all service issues More

Dale was very prompt and courtesy in handling my vehicle servicing. Mike the shuttle driver has a pleasure talking with during my ride from and back to the service center. servicing. Mike the shuttle driver has a pleasure talking with during my ride from and back to the service center. More

Excellence in service and salesmanship Always answers questions I have regarding my automobile and the service department questions I have regarding my automobile and the service department More

Kim was a very nice person with a hight standards in client services. She really was worry about not having a car to use. client services. She really was worry about not having a car to use. More

Employees did not wear masks. Rather than pull completed car around, they gave me the key and said I could find it somewhere in front or side, somewhere in the parking lot. Service manager did not come talk car around, they gave me the key and said I could find it somewhere in front or side, somewhere in the parking lot. Service manager did not come talk to me personally after I told d him I would b ot go in the small room in the trailer with 3 unmasked employees. The quote for a new battery was outrageously high. Failure to wear masks in pandemic shows lack of respect or care dor a person who is almost 80 years old. After being a loyal customer at Flammer, I do not think that I will return. I will buy my next new Ford elsewhere. More