Karl Flammer Ford - Service Center

Excellent Service! ! Completed an engine replacement in 24 hrs!!! The Service Adviser was excellent and kept me updated on a timely fashion. ! Completed an engine replacement in 24 hrs!!! The Service Adviser was excellent and kept me updated on a timely fashion. More

They were compassionate and loyal. My service guy saved ne alot of money. Will go nowhere else but Karl Flammer Ford. Thank you guys in service dept. J. Nannini My service guy saved ne alot of money. Will go nowhere else but Karl Flammer Ford. Thank you guys in service dept. J. Nannini More

First in for 730 am appt. Took car back forgot about it. Thank goodness I asked about it or it would have been ignored all day. Their excuse they thought I brought it in the n Took car back forgot about it. Thank goodness I asked about it or it would have been ignored all day. Their excuse they thought I brought it in the night before?????did online schedule and it was on sheet when I checked in More

ROBYN IS AWESOME! !! Service Completed ahead of time, got a call to let me know it was done.... Thanks to Robyn!!!!! Everyone needs a Robyn!!! !! Service Completed ahead of time, got a call to let me know it was done.... Thanks to Robyn!!!!! Everyone needs a Robyn!!! More

The people there are friendly, and they are quick and efficient. I have never been in and out of a dealership as quick as this one! efficient. I have never been in and out of a dealership as quick as this one! More

Dale was awesome! ! Had a flat and he took care of me right away and was very helpful ! Had a flat and he took care of me right away and was very helpful More

The absolute worst place I have ever done business with. Service department straight up Sucks. Never get a call back, always lie about when your vehicle will be ready. Always an excuse why anything goes wr Service department straight up Sucks. Never get a call back, always lie about when your vehicle will be ready. Always an excuse why anything goes wrong . Also always making their problems your problems, that right there is absolutely ridiculous! No way will I ever use this dealership ever again! More

This service department might be good. I do not know because I was assigned Christian as my service advisor. When I got there greeter assigned Christian as my advisor. He had one truck in I do not know because I was assigned Christian as my service advisor. When I got there greeter assigned Christian as my advisor. He had one truck in front of me. He came and got that customer and went into the office. She left and I then thought I would be next. But Christian was more concerned with chatting with others and leaning against the counter. All eight other vehicles were taken care of while I sat there waiting on Christian. Finally he came out to get in the truck that he had before me. I asked him if he was Christian and that I had been waiting 30 miniates. He said he was busy and walked back toward the truck he originally was going to. It was then I realized he really could care less if I was the last one waiting and obviously he was more important than a customer. So, I left. Good luck if you get Christian. More

The service I received was both professional and courteous. And I appreciate that very much and will probably be back. courteous. And I appreciate that very much and will probably be back. More

Dale , service writer is prompt, accurate and keeps me informed of all automotive development s. He rules. informed of all automotive development s. He rules. More