Karl Flammer Ford - Service Center

Karl Flammer Ford has a hidden gem in the custom and performance shop in the back. Anthony runs the shop. He knows his stuff and gets things done. He added a lift kit and tires and wheels for my 2022 Br performance shop in the back. Anthony runs the shop. He knows his stuff and gets things done. He added a lift kit and tires and wheels for my 2022 Bronco. They did a great job and I am very happy. I am surprised that KF doesn't promote this service. Other Ford dealers promote their custom shops. It is worth asking about and getting to know Anthony. More

On the 2nd appointed the technician determined the problem and has ordered the part. Was not happy that it took 2 appointments, but glad they figured it. problem and has ordered the part. Was not happy that it took 2 appointments, but glad they figured it. More

Robin had me in and out quickly. She advised recall issue should be resolved in Feb. she knew we had the tire warranty by checking on her phone, which made it a quick resolution to She advised recall issue should be resolved in Feb. she knew we had the tire warranty by checking on her phone, which made it a quick resolution to my tire repair. More

for many yeas, I have dealt with Ford. Most of these times I have found a certain caring aabout the vichel and the owner. I tell everyone that there is nothing better than a Ford and the Most of these times I have found a certain caring aabout the vichel and the owner. I tell everyone that there is nothing better than a Ford and their workers. More

Good friendly, provided good review of the service provided. Making appointment with your person was easy. provided. Making appointment with your person was easy. More

I have going your dealer ship since 2010. Staff is always excellent.Did good job Staff is always excellent.Did good job More

If you have a coupon for 15% off and forget to bring it and later same day present the coupon , they will NOT honor it because it wasn't presented BEFORE they give you the price of the repair! Do they do t and later same day present the coupon , they will NOT honor it because it wasn't presented BEFORE they give you the price of the repair! Do they do this because they want to jack up the price 15% BEFORE giving you the supposed discount??😠😟🙄 They must think people are idiots. This happened to my son who has spent over $3000 in the last year, on repairs for a car he originally bought there ,NEW! I have also bought new cars with this dealership over the years when they WERE a good place to go. Maybe the kids have taken it over because it's def not what is was!! Time to move on and find a dealer who shows respect and courtesy to their customers!!!! I now understand why my clients have stopped going there and now go to Ferman Ford. I will no longer recommend this dealership. So sad after all these years. SMH. Doesn't matter how courteous the service reps are , they are powerless as is the service mgr. The people in charge need to go More

Leaving for a long trip and my truck decided I needed an oil change. Robyn got me right in and out within the hour. Super friendly and accommodating which made for a great experience. oil change. Robyn got me right in and out within the hour. Super friendly and accommodating which made for a great experience. More

Pay attention to detail thank you oil was an a wrong place I don’t like that place I don’t like that More

Dealing with Robyn Brandl was a pleasure. She was very professional and thorough in her job. She was very professional and thorough in her job. More